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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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March 15, 2021

I dropped my car off for the recall update and my first oil change. Les checked me in quickly and provided and estimate on completion timeline. Excellent service and friendly cashiers. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Kruger
Mar 26, 2021 -

Wolfchase Honda responded

Thanks for taking time out of your day to provide such wonderful feedback regarding your first oil change at Wolfchase Honda. We're so happy to hear that everything was as expected and your found our service team members to be friendly and efficient. We value your business and look forward to serving you again.

March 13, 2021

It is always a pleasure bringing our vehicles to Wolfchase Honda for service. Everyone is very nice and Dexter is the best when it comes to bringing our car in for oil changes, or other maintenance More

by CTANNER02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

First and foremost, we appreciate your loyalty. Thanks for taking the time to share such amazing feedback regarding our Service Center. Dexter is a very valuable member or our Service Team, one who always goes above and beyond for our customers. We value your continued business and look forward to serving you again.

March 13, 2021

Dexter was s the Man!!! The dealership is always clean. The work is always done well and the dealership stands behind the work the do! More

by JAMESRJRBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

Thanks for the 5-star rating, James, we really appreciate it. It's great to hear that you enjoy servicing your Honda at Wolfchase Honda and always find our facilities clean and our work outstanding. We value your loyalty and look forward to seeing you again.

March 12, 2021

Dexter always does the best job he can for us with both of our cars. This time it was our 2012 Odyssey. He always keeps us informed throughout the service More

by DJYoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

On behalf of our entire Service Team, we truly appreciate your loyalty and we value your business. We do realize you have many service choices as a consumer, so it's means the world to us that you continue coming back. Thanks so much for the amazing feedback and we look forward to serving you for many more years.

March 11, 2021

Dexter should be employee of the year. He is always so helpful and accommodating. Mario is also very helpful. I love Wolfchase Honda. I wouldn’t take my CRV anywhere else. More

by Lenny B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Rossi
Mar 26, 2021 -

Wolfchase Honda responded

Thanks for your kind remarks, Lenny. Dexter is such a valued member of our Service Team, and like you stated, he is always going above and beyond to make sure our customers are taken care of in a grand way. We truly appreciate your loyalty and we love you too.

March 10, 2021

Wolfchase Honda was awesome with service on our 2019 Honda Odyssey. Dexter Alexander is always nice and a pleasure to deal with for our servicing needs. More

by CCB4U2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

Thank you so much for trusting Wolfchase Honda with your recent service needs for your Honda Odyssey. I'm so pleased to hear that you enjoyed the experience provided by Dexter. Dexter has been with us for many years and is a valued member of our Service Team. We appreciate your loyalty and look forward to serving you again.

March 09, 2021

They were friendly, helpful, and professional. I made an appointment easily online. Drop-off was seamless and my car was ready before I expected it! More

by ambgei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

Thanks so much for your amazing feedback. It's so awesome to hear that your servuce experience was so easy, that's exactly what we strive for. I'm happy to hear that you enjoyed dealing with Kenneth, as he is a valued member of our Service Team. We value your business and look forward to serving you again.

March 08, 2021

Mr. Dexter Alexander provides professional, courteous and knowledgeable service information during my recent visit to have my car serviced. I am very satisfied with the services in which I received. More

by JWKNIGHT7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

I am always pleased with the professionalism of the service department staff at Wolfchase Honda. Mr. Alexander always helps in finding me a good appointment time and provides knowledgeable information More

by Retired w/Accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Matson
March 06, 2021

Love the friendly, quick service I get. Service estimates are always in range of what I am told. Thanks for a great job! All the people I marked are the ones I usually do business with and they have taken ca More

by JanS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Jones, All the people marked are ones I usually deal with and are great., Lea Lawrence, Abner Turner
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