Back

Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

Sort by
March 18, 2021

Good. Did have to take my car back to Wolfchase Honda a few days after having my car serviced because got a message tire pressure was low. More

by LCHRETIRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Matson
Mar 26, 2021 -

Wolfchase Honda responded

Thank you for your review, we truly appreciate you taking the time to provide one regarding our recent service visit. I apologize that you had to bring your car back for tire pressure and will pass your feedback along to our Service Director so that he may address this at our next weekly meeting. We value your business and look forward to serving you again.

March 18, 2021

Dexter is very professional and helpful. He goes above and beyond to help his customers. He is also very knowledgeable.He is definitely an asset to your company. More

by ANNELLIOTT54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

We appreciate you taking time out of your day to leave feedback regarding your recent visit to Wolfchase Honda's Service Center. In reading your amazing comments about Dexter, all I can say is Ditto! He is everything you stated and we are so lucky to have him on our team. We value the opportunity to serve you and look forward to seeing you again.

March 18, 2021

I called an made an appointment with Dexter. I arrived a few minutes before scheduled time. Dexter got me written up and had my car serviced in a very short time. As usual, it was very good service from More

by WINPERK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide such amazing feedback regarding your recent visit to our Service Center. We're pleased to hear that Dexter provided you with efficient service in a friendly manner. We value your loyalty and look forward to serving you again.

March 18, 2021

It was a pleasure working with Wolfchase Honda. My services rendered were affordable and my car was actually ready before expected. I would definitely recommend them. Skylar did an amazing job keeping More

by lilladyzpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

Seeing that you rated your recent service visit as 5-stars is so rewarding. We strive to provide a truly exceptional service to each and every customer we have the privilege to serve. It's great to see that Skylar provided excellent service and communication during your recent visit. Skylar is a valued member of our Service Team and we are lucky to have him at our dealership. We value your business and look forward to serving you again.

March 17, 2021

Excellent customer care and communication. Dexter is always responsive to my questions, I never feel rushed, always feel like my service call it the most important thing he has to take care. More

by PEGGYAHELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

Peggy, thank you for taking the time out of your day to provide such amazing feedback regarding your recent experience with our Service Department and Dexter. Dexter has been with us since the beginning and, just like you stated, he takes pride in treating each and every customer like they are his only customer. We are so lucky to have Dexter on our Service Team. We value your business and look forward to serving you again.

March 17, 2021

Excellent dealership from sales to recurring maintenance. Vehicle was due for an oil change; therefore, I brought it back to the dealership where I bought it and have had it maintained for three years. Have More

by PAUL.BAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Kruger
Mar 26, 2021 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty, Paul. We truly appreciate it. It's great to hear that your recent visit to Wolfchase Honda's service center lived up to our reputation. In addition, thanks for recognizing our quality personnel as we strive to have an exceptional staff available to our customers. We value your business and your opinion.

March 16, 2021

Fast service and excellent customer service . My go to dealership for servicing all of my Honda vehicles. There's no place like wolfchase Honda. They are #1 More

by Ink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

Wow, thanks for your amazing comments and your 5-star ratings! We love to hear this kind of feedback from our loyal customers. We truly appreciate your patronage and look forward to serving you and your Hondas again.

March 16, 2021

Great service as always, i will recommend to others Skylar Lewis took great care off me. He made sure all of my needs were met. More

by BENSONMARCO
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

Thank you so much for the 5-star rating regarding your recent visit to our Service Department. I'm happy to hear that you enjoyed the overall experience provided to you by Skylar and the rest of our service team. We value the opportunity to serve you and look forward to serving you again.

March 15, 2021

Dexter provided excellent service. We were in and out about one hour. Wolfchase Honda is the best. They always provide the best service for their customers. More

by Grand50
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

Thanks, Grand50, for your continued loyalty and for trusting Wolfchase Honda with all your service needs. It's great to hear that Dexter took such great care of you and got you in and out quickly. We value your loyalty and look forward to serving you again.

March 15, 2021

I dropped my car off to have the recall update performed and it went very smoothly and quickly. I checked in with Les for occasional updates and he provided an estimate on completion. The service team here More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Kruger
Mar 26, 2021 -

Wolfchase Honda responded

Thanks for taking time out of your day to provide such wonderful feedback regarding your first oil change at Wolfchase Honda. We're so happy to hear that everything was as expected and your found our service team members to be friendly and efficient. We value your business and look forward to serving you again.

...
74
...