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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews
Call Service Center (901) 255-3700

3,976 Reviews of Wolfchase Honda - Service Center

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March 22, 2021

Dexter always take care of me at Wolf chase Honda thank you so much for everything making sure my tires and oil change was fine before I got on the highway! More

by YENTLSTEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2021 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty to Wolfchase Honda, we really appreciate it. I'm pleased to hear that Dexter took such great care of you, like he always does, and made sure you were ready for your road trip. We value your business and look forward to serving you again.

March 22, 2021

Excellent service. Very helpful courteous and knowledgeable Salman Mr.Willam McCarley. It is our fourth vehicle from Wolfchase Honda. All other people including financial manger sales manger also More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCrary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willam McCarley Salesmen
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Mar 24, 2021 -

Wolfchase Honda responded

It's always a pleasure serving you, Mo. Thanks so much for taking the time to leave such amazing feedback for our team. I can't wait to share it with William and the rest of our team. We truly appreciate your continued business and look forward to serving you for many years to come.

March 22, 2021

My experience was GREAT(haven't had a bad one). Dexter is my guy ,he answer ALL my questions and is always friendly. I am a WOLFCHASE Honda customer for life.THANKS DEXTER! More

by PABREWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2021 -

Wolfchase Honda responded

We can't thank you enough for your kind words regarding your experiences with our Service Team, and most especially Dexter. We are so grateful to hear that your are a customer for life and truly appreciate you taking the time to share. We value your loyalty and look forward to serving you again.

March 20, 2021

In being a HONDA owner since 2016 (purchasing from Wolfchase Honda), I’ve always received excellent service which over the years has led me to travel the extra distance to Wolfchase Honda although oft More

by KRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2021 -

Wolfchase Honda responded

Thank you for taking the time to provide feedback regarding your recent service experience. I sincerely apologize for the level of service you received from our Advisor, Kenneth. I will certainly share your comments with our Service Director, who can review your experience with all parties involved and take the appropriate action. If you would like to elaborate on your experience, please just respond privately to me here and I will make sure the details get forwarded with the rest of the review as well. We value your loyalty over the years and your opinion as well.

March 19, 2021

I always get good service at Honda, A young man named Skylar usually helps me. I had to wait a while but they were extremely busy that day. More

by WILLIAMSDEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2021 -

Wolfchase Honda responded

William, we really appreciate you taking time out of your day to leave us a 5-star rating referencing your recent service visit at Wolfchase Honda. Skylar has been with us since the beginning and is a valued member of our Service Team. He always goes above and beyond for our customers and takes pride in the service he provides. I'm sorry to hear your wait was longer than expected, WE value your loyalty and look forward to serving you again.

March 19, 2021

I always have my car serviced at wolfchase honda and they always gave us the good service their clients are expecting... good job for the excellent service More

by ombrendia16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rossi
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Mar 26, 2021 -

Wolfchase Honda responded

Thank you so much for this great 5-star review. We truly appreciate your loyalty and also taking the time to share such a great opinion of our Service Team. We look forward to serving you again.

March 19, 2021

Every thing was very good and every one was very nice and friendly. Did not have a very long wait. Every thing was very good More

by cecole35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Matson
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Mar 26, 2021 -

Wolfchase Honda responded

Thanks so much for your positive feedback and your recent visit to Wolfchase Honda's Service Center. It's great to hear that you had a very good experience and found our team to be both efficient and friendly. We appreciate your business and look forward to serving you again.

March 19, 2021

I go to this dealership for all my service needs. It is always very efficient and the service is great. I never have to wait very long. More

by Margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Kruger
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Mar 26, 2021 -

Wolfchase Honda responded

Thanks, Margo, for the 5-star rating and the amazing feedback. First and foremost, we appreciate your loyalty more than you know. It's so rewarding to hear that you always enjoy servicing your car with us. We value your business and look forward to serving you again.

March 18, 2021

Most of the time I get great service. This time Not a great experience. They did not focus on my problem. Instead of taking care of my dead and unchargable battery they tried to sell me optional services More

by BEACHJ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
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Mar 26, 2021 -

Wolfchase Honda responded

Thank you for your feedback regarding your recent visit to our Service Center. I sincerely apologize for the manner in which your battery service was handled and will certainly pass along a copy of your comments to our Service Director so that he may review it with our team. I'm glad to hear, however, that in the end, you were able to use your warranty and got taken care of. We value your business and look forward to serving you again.

March 18, 2021

Great. Luis, Jason, and Terrence took care of me and had me in my new ride in no time. Even threw in some oil changes and a car wash. Love it! Would recommend Wolfchase Honda for sure. More

by TSPIGHT421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure his name, wore nice suit and glasses. Finance guy, did not see his picture in the category, but he was great too., Jason Tao
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Mar 26, 2021 -

Wolfchase Honda responded

Thanks for your great review and your recommendations, TSPIGHT421, we truly appreciate it. It's rewarding to hear that you enjoyed the purchase experience provided to you by Luiz, Jason and Terence, as our goal is to provide a comfortable and stress free buying experience at each and every opportunity. Plus, the add-ons are always a bonus. We value your business and look forward to serving you again.

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