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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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March 29, 2021

Dexter is a great guy. He’s honest and makes appropriate recommendations. He always lets me know what discounts are available. I appreciate him for working hard for his customers. More

by malloriedenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Excellence Service, Friendliness of staff, good price point..Ease of appointment. Great waiting room for customers to sit and wait until your vehicle is ready. More

by DAN.MORROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

I recovered great service when having my Pilot serviced. It was a work day and I arrived early and I received quick and friendly service. More

by JWARD13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

As always excellent service with Josh. He makes having to get my car serviced a pleasant experience. Also my courtesy shuttle was wonderful he seemed to enjoy his job and spoke highly of management at Wolfch More

by ASPARKS1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vickrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Matson
Mar 25, 2021 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty. It's great to hear that Josh provided you with yet another great service experience for you and your Honda. He is a real asset and we're lucky to have him on our team. It's also nice to hear that you enjoyed the courtesy shuttle, we always enjoy hearing that. We look forward to serving you again.

March 25, 2021

very good service, very nice guy who help me and answered all of my questions and very helpfull like always i love to go with Mario😃 More

by KATED0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rossi
Mar 25, 2021 -

Wolfchase Honda responded

Thanks so much, Kate, for sharing your recent experience on DealerRater. Our goal is 100% customer satisfaction and I think Mario and our team did just that. I can't wait to share your comments with him. We value your business and look forward to serving you again.

March 25, 2021

LIKE ALWAYS SERVICE WAS VERY GOOD. MARIO MADE HAVING TO GET MY CAR SERVICED A PLEASANT EXPERIENCE. HE WAS HELPFUL. GREAT JOB MARIO.......HOPING THE NEXT TIME SERVICE IS NEEDED MARIO IS THERE FOR ME AGAIN More

by mgatewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rossi
Mar 25, 2021 -

Wolfchase Honda responded

Mgatewood, hearing that you had another great service with Mario is the best thing we could hope for. I'm glad you found him to be so helpful and that his attention to your service needs was appreciated. We value your loyalty and look forward to serving you for many years.

March 24, 2021

They are the best. My son just totaled his 2010 pilot and because the service is so good we decided to het another Honda bs another car he was interested in as well. That was the deciding factor. I always f More

by RUTHBMAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Wolfchase Honda responded

Wow, Ruth, we can't thank you enough for the kind words. I'm sorry to hear about your Son's accident and I hope he is doing well after going through all that. I'm so happy to hear that you were able to find what you wanted and get him back in another Honda. We value your loyalty and really appreciate the time you took to write such a wonderful review. You are special to us as well.

March 24, 2021

Thank you for the excellent service! Mr. Jones took outstanding care of us. Everyone there is extremely professional and helpful. We will certainly be return customers and recommend everyone we know More

by HENDRICKSTANYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Wolfchase Honda responded

it's great to hear that your recent visit earned our team a 5-star rating! It's also great to know that it's an experience that you'd recommend to everyone you know. That's one of the best compliments we can receive. Thank you for taking the time to share such amazing feedback, we truly appreciate it.

March 23, 2021

Always a great experience. Skylar is always very kind and helpful when I come in for service: The waiting area is clean, safe, and comfortable More

by JEFFERSON4537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Wolfchase Honda responded

Thanks so much for taking the time to share feedback regarding your recent visit to our Service Center and Skylar. It means so much to us when a loyal customer sings our praises. We also appreciate the compliment on our waiting area, as we strive to keep it clean, safe and comfortable for our patrons. We truly value your business and look forward to serving you again.

March 22, 2021

Always a great job. Dexter gets my auto in quick and gets it done in a timely manner. Happy with all the service that they have done. More

by saverret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Wolfchase Honda responded

When you're happy, we're happy! I'm so pleased to hear that Dexter always provides you with excellent service on your vehicle. Dexter is a valued member of our Service Team and always goes above and beyond for our clients. We thank you for taking the time to leave us a 5-star review and we value your loyalty.

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