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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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April 02, 2021

Regular Oil Change. The only thing I can suggest is that you offer service according to the mileage on the car. I need an expensive brake job done now. On the last service, it states that my brakes were gre More

by lepotter0879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Rossi
Apr 22, 2021 -

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent service visit to Wolfchase Honda. I completely understand what you are stating and will forward your comments to our Service Director for review. We value your business and your opinion.

April 02, 2021

Skylar made my experience the best I’ve ever had at Honda. I think he’s an amazing addition to the team there and i plan on bringing my business back because of him More

by anisadedovic_95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Wolfchase Honda responded

Thanks for taking time out of your day to leave positive feedback regarding your recent visit with Skylar in our Service Department. We value your loyalty and look forward to serving you again.

April 01, 2021

Very nice experience. The best part about it, it was covered under warranty! Quick service and nice people all around. Will be back there for my next service, even though I have to drive 30 min. More

by JOEW4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Wolfchase Honda responded

Thank you, Joe, for your loyalty and for the drive, it's great to see we make it worth it. There's nothing better than great service and having your service covered under warranty, right! We value your business and look forward to serving you again.

April 01, 2021

Our experience was great. We will be back. I don’t know why I am required to write 25 words. Y’all asking too much. More

by KEBA_TREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Wolfchase Honda responded

Keba, thanks for the 5-star rating and the excellent feedback. I understand your feelings about the 25 words, it's just something that DealerRater requires because they want to hear a little more detail about your experience, so we appreciate you accommodating that requirement. We value your business and look forward to serving you again.

April 01, 2021

Excellent service from Dexter. Price was reasonable and prompt . Dexter is always courteous and represents Wolfchase Honda. It’s a pleasure doing business with firm More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Wolfchase Honda responded

Joe, we appreciate the excellent review and the 5-star rating! Dexter always strives to provide only the best of service to our customers, so it's nice to see you recognized that in your comments. We value your business and look forward to serving you again.

March 31, 2021

Kenneth was awesome got me in and out quickly! He even gave me a print out of all the services to come for my car, which helped me to plan with my other Honda as well! Thank you again bud! More

by Tiffany M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Wolfchase Honda responded

Thanks, Tiffany, for taking the time out of your day to provide feedback regarding your recent visit to our Service Department. We're so happy to hear that you enjoyed your service experience provided by Kenneth, as he is a valued member of our Service Team. We value your loyalty and look forward to serving you again.

March 31, 2021

Excellent service as always. Yeen did a wonderful job taking the vehicle and explaining how the oil change and vehicle check up process would work. Kudos to her and the service department supporting her More

by jmathew67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty. It's great to hear that you enjoyed your recent visit to our Service Department and the service provided by Yeen. We value your business and look forward to serving you again.

March 31, 2021

I have used this dealership the last few years and they are awesome! John in the service department is very knowledgeable and is always friendly. More

by BLACKWELLS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Wolfchase Honda responded

First and foremost, thank you for your continued loyalty, we greatly appreciate it. We're happy to hear that you had another great experience in our Service Department and enjoyed the service provided to your by John Tierney, we are so lucky to have him on our team. We value your business and look forward to serving you again.

March 30, 2021

Yeen is the best! Very helpful!Got my A12 and 45K Yeen is the best! Very helpful! Got my A12 and 45K servicing done in the same afternoon, and the car runs fantastic! Tony, the courtesy driver, was More

by HUTCHINS.BOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

They post to be fix my step up and they keep told me come back next week and I’m driving like 400 miles to get to them More

by HAYAFSALEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylar Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Wolfchase Honda responded

Thanks for taking the time to leave feedback regarding your step up. We had an appointment set up with our Service Team at 8:30 on Saturday morning to take care of this for you. Our General Manager will be reaching out to you to set up another appointment at your convenience. We look forward to getting this taken care of for you.

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