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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,823 Reviews
Call Service Center (901) 255-3700

3,823 Reviews of Wolfchase Honda - Service Center

Sort by
February 10, 2021

Excellent and timely service. A great experience! This was my send visit to Wolfchase Honda. I was taking my Honda to another provider for service, but was not satisfied so I decided to try Wolfchase a More

by fhervery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs. We're so glad you decided to try another dealership for your service needs. We love to hear that you had a great experience and found our team to be both excellent and efficient. We value your business and look forward to serving you again.

Helpful
February 09, 2021

Did the recall and oil change with in 2 hours had my care back and was back home. The employees were very friendly and nice More

by HP_MRRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs. I'm pleased to hear that everything went well and you were in and out in an efficient amount of time. We value your business and look forward to serving you again.

Helpful
February 05, 2021

Dexter is always professional and efficient, I do think that $70.00 for a oil change is extensive especially when the car was ready in 15 minutes. More

by SHAPPYCHEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service experience at Wolfchase Honda. I'm pleased to hear that you enjoyed the experience provided by Dexter and found him to be both professional and efficient. I also understand how you feel about the pricing. We are the only Honda dealership in the area that uses Genuine Honda parts, which does make the cost go up a bit, however it really does add to the longevity of your Honda. I will certainly pass your comments along to our Service Director for his consideration. We value your business and look forward to serving you again.

Helpful
February 04, 2021

Wonderful experience. Everything was explained to me. Made me feel very involved in the process. Very professional and personable. Really appreciate how everything was handled. More

by COWJONES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback in reference to your recent visit to our Service Department. I'm pleased to see that you enjoyed your visit and felt involved throughout the entire process. Dexter is a long time valued member of our service staff and always goes above and beyond to take care of our clients. We value your business and look forward to serving you again.

Helpful
February 04, 2021

This a warm and inviting atmosphere. I was greeted with smiles and people seemed to be enjoying their jobs. I plan to return for my Honda needs! More

by themooneys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs. I'm happy to hear that you enjoyed the atmosphere here and found our team to be friendly and efficient. We appreciate your business and look forward to serving you again.

Helpful
February 03, 2021

The customer service is very good. I have always been treated with courtesy, respect and expertise. Wolfchase Honda service is top of the line. Thank you. More

by MARVINL1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2021 -

Wolfchase Honda responded

First and foremost, thank you so much for your loyalty over the years. I'm happy to hear that you enjoyed yet another visit to our Service Department and found everything to be top of the line. We strive for truly exceptional service, so it's very rewarding to read your comments. We value your business and look forward to serving you again.

Helpful
February 02, 2021

Went in to get my oil changed and a recall on my van . I had my van back in 2 hours. It was fast. And any time I bring my cars in they are always friendly More

by HP_MRRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2021 -

Wolfchase Honda responded

Thank you so much for choosing Wolfchase Honda for your recent service needs. I'm pleased to hear that our team got your service needs and recall taken care of in an efficient manner, We value your loyalty and look forward to serving you again.

Helpful
February 01, 2021

Dexter Alexander makes the entire difference. He is affable, knowledgeable and professional. He explains well everything that you need to know about your car. He needs to be commended. More

by ALI BURGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service visits. I'm happy to hear that you enjoyed your experience with Dexter and our Service Team. Dexter has been here since we moved to this location 17 years ago and always goes above and beyond for our customers, and just like you stated, is both professional and knowledgeable. We value your business and look forward to serving you and your Honda again.

Helpful
January 31, 2021

Service was wonderful from start to finish!! I called and was told to come as soon as I wanted. It took no time to for them to complete the job! More

by TBLACK0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2021 -

Wolfchase Honda responded

Tblack0316, thank you for taking the time to provide feedback in reference to your recent visit to Wolfchase Honda's service department. I'm pleased to hear that you found our team to be both friendly and efficient. We appreciate your business and look forward to serving you again.

Helpful
January 31, 2021

Came in for an oil change and traded in my Ridgeline for another vehicle. Jason was great and gave me something I couldn't refuse. Thank you More

by T95POPTART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tao, Josh Matson
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Feb 02, 2021 -

Wolfchase Honda responded

T95Poptart, thank you so much for choosing Wolfchase Honda for your recent service needs. I'm happy to hear that Jason worked with you and that you enjoyed the trade in process. Jason has been with us for many years now and always goes above and beyond for our customers. We appreciate your loyalty and wish you many safe and happy miles in your new vehicle.

Helpful
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