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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,827 Reviews

3,827 Reviews of Wolfchase Honda - Service Center

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February 23, 2021

Brought my vehicle in for scheduled service. A female employee (Sorry, I can't remember her name) came by with snacks and drinks for the waiting room customers. I declined her kind offer but after seeing More

by JWHAYSLIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Wolfchase Honda responded

Thank you for your feedback regarding your recent visit to our Service Department. It’s awesome that you mentioned the snacks and courtesy that Sherry demonstrated during your visit, as she really does go the extra mile to make our customers comfortable. We value your business and look forward to serving you again.

Feb 25, 2021 -

JWHAYSLIP responded

Thanks for the note above. Also, Skyler Lewis about 7 or 8 years ago saved me a lot of money on a A/C repair when others....not from Wolfchase Honda...quoted me more repairs than needed at a much higher price. I ALWAYS ask for Skyler when I take my vehicle in for service as he has proven to be a trustworthy service advisor.

Feb 26, 2021 -

Wolfchase Honda responded

Thanks for the additional feedback. It's always great to hear testimonials, like yours, and we truly appreciate your loyalty. I will be sure to pass your comments along to Skylar, they will make his day. We thank again and have a great weekend.

February 21, 2021

Josh was awesome and a professional. That guy deserves a pay raise. Always friendly and on point with what you need for your vehicle. I appreciate the outstanding service. More

by JORDANT42000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Mario Rossi
Feb 22, 2021 -

Wolfchase Honda responded

Jordan, we appreciate you trusting Wolfchase Honda with your service needs and especially for driving through this crazy weather to bring your car in. I'm happy to hear that Josh provided you with such outstanding service. We strive to provide truly exceptional service to each and every customer, so it's always rewarding to hear this from our customers. We value your business and look forward to serving you again.

February 21, 2021

Dexter was awesome. Helped me get information updates and current. Very friend and fast service. Even gave my children ice cream. Definitely happy with service More

by SHANETTE.UDDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Wolfchase Honda responded

Thank you for your feedback, Shanette. We truly appreciate you taking time out of your day to shine some light on Dexter and the Wolfchase Honda Service Department. Dexter has been with us since the beginning and truly goes the extra miles for our customers, so it's great to see him recognized. I will definitely be sharing your great comments with him. We value your business and look forward to serving you again.

February 20, 2021

Always professional and friendly. I’ve been trusting them for years with the service of my Honda Odyssey. It is walkways done in a timely manner. More

by VANADAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Les Kruger
Feb 22, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave Wolfchase Honda a 5-star rating based on your recent visit, we truly appreciate it. I'm so happy to hear that once again, you found our Service Team to be both professional, friendly and efficient. We value your loyalty and look forward to serving you again.

February 19, 2021

Josh is such a good worker . He is always there to help and always get me in and out very fast . He was quick and efficient service skills . More

by FAIRKYLAISHA
Recommend Dealer
Yes
Employees Worked With
Josh Matson
February 19, 2021

I bought new tires and I was very happy with the service advisor Yeen and the professionalism. I also had my 100k Acura services and was very satisfied with the recommendations and price. I do miss not g More

by sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Wolfchase Honda responded

Thanks for your 5-star rating Sally, we truly appreciate you taking the time to leave feedback regarding your recent visit to our Service Center. I can't wait to share your comments with Yeen and the rest of our Service Team. I'm happy to hear that you were very satisfied with the services provided and enjoyed the customer service provided to you by our team. Thanks for the opportunity to serve you and we look forward to seeing you agian.

February 19, 2021

I had to come there unplanned and was taken care of as usual. I Always receives good service with a smile. I recommend this dealership to my friends all of the time. More

by CHAILEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Wolfchase Honda responded

Thanks for your feedback, we are here for you whenever you need us. We appreciate your business and any recommendations you can send our way. Great to hear you were taken care efficiently and with a smile. We look forward to serving you again.

February 17, 2021

Mario gave me prompt service. He diagnosed my problem and did not seek to fix something that wasn’t broken. He provided helpful information to watch out for the future. More

by AKYLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Rossi
Feb 18, 2021 -

Wolfchase Honda responded

Thank you for sharing feedback regarding your recent visit to our Service Center at Wolfchase Honda. It's great to hear that Mario provided you with prompt service and was able to diagnose and fix your issue. We value your business and look forward to serving you again.

February 16, 2021

Dexter Alexander was great as usual when I needed my 2019 Honda Fit serviced. He is always a pleasure to deal with for my servicing needs. More

by CCB4U2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda as your go to dealership for service, we truly appreciate it. I'm happy to hear that Dexter, once again, provided you with an excellent service experience for your Honda Fit. Dexter always does everything he can to make sure our customers are more than 100% satisfied. We value your business and look forward to serving you again.

February 16, 2021

I was very appreciative pf the fast quick service I received on my recent visit for a oil change. Thanks to Skylar Lewis for assisting me. More

by KTATE68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs. I'm pleased to know that you enjoyed your visit and found our team to be efficient. Skylar has been with us for a long time and is a valued member of our Service Team. We appreciate your business and look forward to serving you again.

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