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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,833 Reviews
Call Service Center (901) 255-3700

3,833 Reviews of Wolfchase Honda - Service Center

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March 17, 2021

Excellent dealership from sales to recurring maintenance. Vehicle was due for an oil change; therefore, I brought it back to the dealership where I bought it and have had it maintained for three years. Have More

by PAUL.BAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Kruger
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Mar 26, 2021 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty, Paul. We truly appreciate it. It's great to hear that your recent visit to Wolfchase Honda's service center lived up to our reputation. In addition, thanks for recognizing our quality personnel as we strive to have an exceptional staff available to our customers. We value your business and your opinion.

Helpful
March 17, 2021

Great. Luis, Jason, and Terrence took care of me and had me in my new ride in no time. Even threw in some oil changes and a car wash. Love it! Would recommend Wolfchase Honda for sure. More

by TSPIGHT421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure his name, wore nice suit and glasses. Finance guy, did not see his picture in the category, but he was great too., Jason Tao
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Mar 26, 2021 -

Wolfchase Honda responded

Thanks for your great review and your recommendations, TSPIGHT421, we truly appreciate it. It's rewarding to hear that you enjoyed the purchase experience provided to you by Luiz, Jason and Terence, as our goal is to provide a comfortable and stress free buying experience at each and every opportunity. Plus, the add-ons are always a bonus. We value your business and look forward to serving you again.

Helpful
March 17, 2021

Excellent customer care and communication. Dexter is always responsive to my questions, I never feel rushed, always feel like my service call it the most important thing he has to take care. More

by PEGGYAHELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2021 -

Wolfchase Honda responded

Peggy, thank you for taking the time out of your day to provide such amazing feedback regarding your recent experience with our Service Department and Dexter. Dexter has been with us since the beginning and, just like you stated, he takes pride in treating each and every customer like they are his only customer. We are so lucky to have Dexter on our Service Team. We value your business and look forward to serving you again.

Helpful
March 16, 2021

Fast service and excellent customer service . My go to dealership for servicing all of my Honda vehicles. There's no place like wolfchase Honda. They are #1 More

by Ink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2021 -

Wolfchase Honda responded

Wow, thanks for your amazing comments and your 5-star ratings! We love to hear this kind of feedback from our loyal customers. We truly appreciate your patronage and look forward to serving you and your Hondas again.

Helpful
March 16, 2021

Great service as always, i will recommend to others Skylar Lewis took great care off me. He made sure all of my needs were met. More

by BENSONMARCO
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2021 -

Wolfchase Honda responded

Thank you so much for the 5-star rating regarding your recent visit to our Service Department. I'm happy to hear that you enjoyed the overall experience provided to you by Skylar and the rest of our service team. We value the opportunity to serve you and look forward to serving you again.

Helpful
March 15, 2021

I dropped my car off to have the recall update performed and it went very smoothly and quickly. I checked in with Les for occasional updates and he provided an estimate on completion. The service team here More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Kruger
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Mar 26, 2021 -

Wolfchase Honda responded

Thanks for taking time out of your day to provide such wonderful feedback regarding your first oil change at Wolfchase Honda. We're so happy to hear that everything was as expected and your found our service team members to be friendly and efficient. We value your business and look forward to serving you again.

Helpful
March 15, 2021

I dropped my car off for the recall update and my first oil change. Les checked me in quickly and provided and estimate on completion timeline. Excellent service and friendly cashiers. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Kruger
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Mar 26, 2021 -

Wolfchase Honda responded

Thanks for taking time out of your day to provide such wonderful feedback regarding your first oil change at Wolfchase Honda. We're so happy to hear that everything was as expected and your found our service team members to be friendly and efficient. We value your business and look forward to serving you again.

Helpful
March 15, 2021

Dexter provided excellent service. We were in and out about one hour. Wolfchase Honda is the best. They always provide the best service for their customers. More

by Grand50
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2021 -

Wolfchase Honda responded

Thanks, Grand50, for your continued loyalty and for trusting Wolfchase Honda with all your service needs. It's great to hear that Dexter took such great care of you and got you in and out quickly. We value your loyalty and look forward to serving you again.

Helpful
March 13, 2021

It is always a pleasure bringing our vehicles to Wolfchase Honda for service. Everyone is very nice and Dexter is the best when it comes to bringing our car in for oil changes, or other maintenance More

by CTANNER02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2021 -

Wolfchase Honda responded

First and foremost, we appreciate your loyalty. Thanks for taking the time to share such amazing feedback regarding our Service Center. Dexter is a very valuable member or our Service Team, one who always goes above and beyond for our customers. We value your continued business and look forward to serving you again.

Helpful
March 13, 2021

Dexter was s the Man!!! The dealership is always clean. The work is always done well and the dealership stands behind the work the do! More

by JAMESRJRBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2021 -

Wolfchase Honda responded

Thanks for the 5-star rating, James, we really appreciate it. It's great to hear that you enjoy servicing your Honda at Wolfchase Honda and always find our facilities clean and our work outstanding. We value your loyalty and look forward to seeing you again.

Helpful
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