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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,975 Reviews

3,975 Reviews of Wolfchase Honda - Service Center

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August 27, 2024

The dealership team is usually very fast and polite and know what they are doing. More

by SKHARRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Service is hassle free. Staff is customer centered. They are patient, courteous, and knowledgeable. Seemingly, staff is always glad to help customer. More

by Batia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, do not know name and service ticket not available at this time.
August 27, 2024

My family and I have enjoyed working with Dexter Alexander for the past 10+ years. Dexter always goes above and beyond to ensure that our Hondas (6 vehicles and counting) are running smoothly. In ad More

by KWB84
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Dexter is always efficient and thorough in making sure that everything that is necessary and all preventative maintenance requirements are met. More

by WILLIAM.CHAMBERLAIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

The feedback I received was very unprofessional, agonizing and frustrating. Would appreciate a conversation pertaining to my experience More

by tracy_gray81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
Aug 27, 2024 -

Wolfchase Honda responded

Tracy, I'm so sorry to hear that your experience was frustrating, and I certainly understand you would appreciate a conversation regarding your visit with Jose. I have given a copy of your feedback to our Service Manager, and you should be hearing from him within the next 24 hours to try to resolve this for you. We value your business and want you to be completely satisfied.

August 26, 2024

Very Professional, Clean and Efficient. The service area is well organized and thorough! The Service representatives are proactive and considerate! More

by SSORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Very helpful and accommodating! ! Easy to get in to service dept and I love the car washes!!!! More

by Ladybug5050
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Vickrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Keep the good service going on Mr Dexter is the best I always thank you ! More

by HCKDD21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Clear communication and help with my service needs. Very satisfied with the work performed. Thanks! More

by KLPSA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

The customer service representative I had was very friendly and courteous. I was very satisfied with the service I received. More

by MJOYNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
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