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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews
Call Service Center (901) 255-3700

3,976 Reviews of Wolfchase Honda - Service Center

Sort by
July 07, 2021

Excellent job! Thorough and friendly. Would definitely come back. We have always had good luck with this service department. Thank you! We'll be back! More

by dlrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2021 -

Wolfchase Honda responded

Thanks for choosing Wolfchase Honda for your recent service needs and for taking time out of your day to leave our team a five star rating. We value your loyalty and your opinion.

July 06, 2021

Dexter always provides excellent service and is professional. The complete staff is very attentive. More

by STRAWBRIDGEDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2021 -

Wolfchase Honda responded

Thanks for taking time out of your day to provide our Service Center with a 5-star rating based on your recent visit. We value your continued loyalty and look forward to serving you again.

July 06, 2021

Thanks to Abdul, Yeen and the service dept. for always Thanks to Abdul, Yeen and the service dept. for always treating me like family! They make coming in to have my car serviced a very pleasant experien More

by MSWLMS86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide our Service Team with a 5-star rating! We are thankful to have you as a member of our Wolfchase family and look forward to seeing you again.

July 06, 2021

Purchased my Honda from this dealership in 2017 and have all of the service from this dealership. The service has always been top notch with every one of the service technicians being knowledgeable and cour More

by PAUL.BAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Kruger
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Jul 20, 2021 -

Wolfchase Honda responded

First and foremost, Paul, thank you for your loyalty to Wolfchase Honda! It's wonderful to hear that you have always enjoyed the service provided by our Service Team and find them to be courteous and knowledgeable. We value your business and look forward to serving you for many years to come.

July 06, 2021

The service adviser was very friendly. She answered all of my questions. She was very knowledgeable about my Honda. The service department took great care of my car. More

by LESLIEJFLEMING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence
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Jul 20, 2021 -

Wolfchase Honda responded

Thanks, Leslie, for taking time out of your day to provide feedback regarding your recent visit to our Service Center. I'm pleased to learn that Yeen provided you with a great experience and that you found her to be both friendly and knowledgeable. We appreciate your business and look forward to serving you again.

July 06, 2021

What I need right now is piece of mind. I get that whenever I take my car to Wolfchase Honda. Best service ever. I will tell everybody More

by CAROLYNMELVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2021 -

Wolfchase Honda responded

Thanks, Carolyn, for your heartfelt review. We're happy to learn that our Service Center always brings you peace of mind, what a wonderful thing. We value your business and look forward to seeing you again.

July 04, 2021

I have been very satisfied with the quality of the work, but sometimes the work takes longer than I feel like it should. More

by JHGIBSON129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs. We value your continued loyalty and certainly understand your comments and will pass them along to our Service Manager.

July 04, 2021

Customer service skills is awesome here. My agent was great and kept me informed on the service of my vehicle. I will definitely come to this location again for my vehicle service needs. Thank you, Mr. A More

by Cooper_Jennette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2021 -

Wolfchase Honda responded

Thanks for giving Wolfchase Honda's Service Center an opportunity to serve you recently. It's great to hear that you had an excellent experience with Dexter and enjoyed the customer service he provided. I will be sure to share your kind remarks with him. We value your business and look forward to serving you again.

July 03, 2021

Great service, efficient, quality, good availability of appointments, easy to use website More

by BARTON356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Kruger
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Jul 21, 2021 -

Wolfchase Honda responded

Thank you so much for your 5-star rating and the amazing feedback. We value your business and look forward to serving you again.

July 02, 2021

I would have given them 5 stars, but after doing my car off for a 7am appointment for something that shouldn't have taken a half a day at most, I still had to wait 45 minutes when picking my car up at arou More

by CLARK8297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2021 -

Wolfchase Honda responded

Clark, we appreciate you choosing Wolfchase Honda for your recent service needs. I apologize for your wait and completely understand your frustrations, and will certainly pass those along to our Service Manager. He can then investigate your case and meet with the employees involved to determine why you experience the wait and address those issues. We value your business.

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