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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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July 20, 2021

Wonderful service for my Honda CRV. Yeen was wonderful as usual. She kept me appraised of the work while the oil change was being done. More

by jmathew67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Wolfchase Honda responded

We really appreciate you taking time out of your day to provide our Service Team with a 5-star rating. I'm pleased to learn that Yeen made your visit so wonderful and communicated with you throughout your visit. We value your business and look forward to serving you again.

July 20, 2021

I had an amazing experience at Honda. They always provide exceptional service. I wouldn’t take my car to any other place but Honda. Thanks More

by Treece05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Wolfchase Honda responded

Thank you so much for your continued loyalty, it means the world to us. We're happy to learn that Yeen was able to provide another exceptional visit to our Service Center for you. We value your business and look forward to seeing you again.

July 20, 2021

Everyone in the service department are always very helpful. It was helpful to have your service that will drop you off and pick you up when they need to keep car for a long period of time. More

by wwood10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Wolfchase Honda responded

Thanks for taking time out of your day to provide our Service Team with a 5-star rating based on your recent visit. We're pleased to hear that you enjoyed our shuttle service and found our entire team to be so helpful. We appreciate your business and look forward to serving you again.

July 19, 2021

I brought my 2012 Honda Accord for service to replace a cv joint! Les Kruger was friendly and gave me the price up front! I was in and out in a record time! I highly recommend les to anybody who needs thei More

by vinsoncw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Kruger
Jul 20, 2021 -

Wolfchase Honda responded

On behalf of our entire service team, we thank you for choosing Wolfchase Honda for your recent service needs. I will be sure to share your kind remarks with Les. Les always strives to go above and beyond for our customers. We value your business and your recommendations.

July 19, 2021

Dexter Washington was wonderful as always he is very knowledgeable to his job, always willing to ensure that my service is excellent.. he is the only person I prefer to work with More

by bsnchez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Wolfchase Honda responded

Thanks for taking time to share your comments and feelings about your recent service visit at Wolfchase Honda with Dexter. Dexter has been with us since the beginning and is a truly valued member of our Service Team. We value your loyalty and look forward to serving you again.

July 18, 2021

I visited Wolfchase Honda to have my vehicle serviced and it was complementary because the visit prior the techs did not fill all fluids. When I arrived, I let the man in the front know that and he said he s More

by SHARPTAKIA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 19, 2021 -

Wolfchase Honda responded

Takia, thank you for taking time out of your day to make us aware of this situation. On behalf of our Service Team, I apologize for the level of service you recently received. We strive to provide truly exceptional service to each and every customer we have the privilege of serving, so it's very disappointing to read your feedback. I have forwarded a copy to both our Service Director and our Service Manager so that they may take the appropriate action. We value your business and want you to be happy.

Jul 20, 2021 -

SHARPTAKIA24 responded

Thank you.

July 17, 2021

I recently purchased a 2021 Honda Accord and the center console had a small stain when I got it. Later I dropped something else on it that I thought would wipe off but it left another stain. After talking More

by INGRAMCAROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to share such amazing feedback regarding your recent experience at Wolfchase Honda. We value your loyalty and look forward to serving you for many years to come.

July 16, 2021

Service rep Skylar was very informative and service was fast. I just hate the appointment times due to Covid. The waiting area and restrooms are clean so that’s appreciated. More

by VANITY.REIGNS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Wolfchase Honda responded

Thanks for choosing Wolfchase Honda for your recent service needs. I’m pleased to hear that you enjoyed working with Skylar and found our team to be friendly and efficient. I understand how you feel about the appointments and will pass your comments along to our management team. We value your business and look forward to serving you again.

July 15, 2021

Kenneth Jones was very polite and courteous. He and his team of workers took very good care of my car. The mobile customer care to and from my home was wonderful. More

by MORRISMARY2020
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Wolfchase Honda responded

Mary, we truly appreciate the 5-star rating and your amazing feedback! It's always great to hear directly from our customers that they enjoyed their experience here at Wolfchase Honda. Also, thanks for mentioning the mobile customer care, we're so happy to hear that you found it to be wonderful. We value your business and look forward to serving you again.

Jul 20, 2021 -

MORRISMARY2020 responded

Excellent Service

Jul 20, 2021 -

Wolfchase Honda responded

Thank you.

July 15, 2021

Great service with Wolfchase Service department. John with the driving team was great. Dexter is outstanding and always has been when I take my care in. More

by CAMILLE.CURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter
Jul 19, 2021 -

Wolfchase Honda responded

Thank you, Camille, for choosing Wolfchase Honda for your recent service needs. It's great to hear that you enjoyed the overall experience provided by our team, most especially Dexter and John. We value your loyalty and look forward to your next visit.

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