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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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January 03, 2024

I'm always appreciative of great customer service and awesome communication. My service advisor was just that. More

by SHANNA_LAYROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hosea
January 02, 2024

Wolfchase Honda listens to my concerns and makes appropriate repairs as needed. My Service Advisor, Skyler, is professional and genuinely cares about the customer. More

by Bestnclaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Wolfchase Honda responded

Thanks, Bestnclaz, for the amazing review! It's great to hear that you had such a great experience with our Service Team and I can't wait to pass along your feedback, it will make their day. We value your business and look forward to serving you again.

January 02, 2024

Completed the requested work in a timely manner and reasonable price. We have enjoyed working with Dexter Alexander for many years. More

by ELN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty, it means the world to us. We appreciate you taking time out of your day to leave a 5-star rating based on your recent service. As you stated, Dexter has been with us for many, many years and always takes exceptional care of our clients and their vehicles. We look forward to serving you again.

January 02, 2024

They take time to tell you what the problem is and what it take to fix it. More

by Evonnecol8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Yes, would recommend it if you have extra time to wait. Service personnel (forgot the name) last visit Dec., 2023 was good but the actual car waiting for oil change service was very long. I did expect 2 ho More

by JLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

I grow weary of the constant upselling when I bring my car for maintenance. Last time, my battery was depleted when I pulled out of having the oil changed. It was fine leading up to that. More

by SHERLIHY828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dexter Alexander
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Takes good care of the customer and I go there for my scheduled service requirements. More

by changis6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Great dealership with respectable and personable salesmen and service department advisors. We buy all of our cars from Wolfchase Honda. More

by BENBANYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Dexter Alexander is great to work with. He is always trying to help the customer. He is the reason we keep coming back More

by BSEWARDJR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Vickrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

We dropped our van off, Dexter had the mechanic diagnose the problem, he informed us of the problem including the cost and the mechanic made the repairs. Great job More

by RON HAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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