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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,975 Reviews

3,975 Reviews of Wolfchase Honda - Service Center

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March 16, 2018

excellent they are far ahead compare to the other dealers. Service guy is the best (Dexter). A.H. Dan Dan is a nice guy. I love your service overall. More

by ALAN LE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.H. Dan "Dan Dan" Dan
Mar 17, 2018 -

Wolfchase Honda responded

Thank you for your comments regarding your recent visit to our Dealership. I'm glad to hear Dexter took such great care of you. Dexter is a real asset to our Service Team and always goes above and beyond to take care of our customers. We look forward to serving you again soon.

March 15, 2018

Very pleased with the service I have been doing business with this dealership for many years. I have been pleased with the great service I have received. A special thanks to Jeff S More

by jcarpen942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Mar 15, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our dealership, we are truly thankful for customers like you. It's great to hear that you have always received great service and that Jeff takes such good care of you and your vehicle. Jeff is a valuable member of our Service Team and I will make sure he gets a copy of your nice comments. We look forward to serving you again.

March 15, 2018

Service My service rep was cheerful and professional. He explained in detail the needed work and expressed that it would be done without a long wait and he wa More

by JANEATWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Mar 15, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda to service your vehicle. It sounds like everything went well and you are completely satisfied with your experience. Dexter has been with us a long time and goes the extra mile to make sure each and every customer leaves here happy. Thank you for taking time out of your day to share your feedback. We look forward to serving you again.

March 14, 2018

Oil change, fluids checked, tire rotation, etc. Very prompt and courteous. I couldn’t ask for better care. I requested a quick turn around and got what I needed and was promised. More

by DANNY_DAVIDSON90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 14, 2018 -

Wolfchase Honda responded

Danny, thank you for taking time to leave positive feedback about your recent service visit at Wolfchase Honda. It's great to hear you were taken care of in a quick and efficient manner. Lea is a valuable member of our Service team and strives to provide truly exceptional service to each and every customer. Again, thank you for your review and we appreciate you giving us the opportunity to service your vehicle.

March 14, 2018

Good Service at reasonable price I've been going here since before I purchased my last car. Great service people and management with a smile. They have always done a good job with m More

by Hearoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 14, 2018 -

Wolfchase Honda responded

Hearoll, thank you for taking time out of your day to leave a 5 star review for our Service Department. We try to treat our customers like we want to be treated, and Lea is a perfect example. I will make sure she gets a copy of your comments. We appreciate your loyalty and look forward to seeing you again.

March 14, 2018

Efficient Service I received prompt service after I dropped off my vehicle. The maintenance was done professionally and billed at a fair price. The service department More

by CKIRKRUN
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 14, 2018 -

Wolfchase Honda responded

We appreciate you leaving such kind remarks about your visit to our Service Department. One of the most important aspects or service is communication and I'm so happy to hear the Lea communicated effectively and the service was done to your satisfaction. We thank you for choosing Wolfchase Honda to service your vehicle and look forward to serving you again.

March 14, 2018

New car with problem My new car was pulling to the left and I took it in 1 week after purchasing it and was told it would be 4 hrs b4 it would be looked at. Lea the mange More

by THARPT82
Recommend Dealer
Yes
Employees Worked With
John Lau
Mar 14, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave a review regarding your recent service visit. It's unfortunate that you had to bring your new car in after just a week due to it pulling to the left, but I'm happy to hear the Lea stepped in and cut your wait time in half. She is a real asset to our Service Team and goes above and beyond to make sure things run smoothly for our customers. We hope you are enjoying your new car and wish you many happy and safe miles driving it.

March 14, 2018

Great Service I always receive great service at wolfchase honda. The service department is the reason why I have owned Hondas since 1994. I am on my 3rd Honda! More

by MCURTIS1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Mar 14, 2018 -

Wolfchase Honda responded

Thank you so much for your thoughtful review and your loyalty to Wolfchase Honda! Dexter is a valued member of our Service staff and it's great to hear you have always received such great service. We look forward to serving you for many years to come.

March 14, 2018

Superb! I visited this location to get an oil change. The staff is always courteous. Service with a smile. I don't plan on going anywhere else. More

by cduckett86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name was Jeff or John
Mar 14, 2018 -

Wolfchase Honda responded

On behalf of our Service Team at Wolfchase Honda, we thank you for allowing us to earn your business and service your vehicle. We really appreciate you sharing your experience with others and we look forward to serving you again. Thank you for taking time out of your day to leave us such a great review.

March 14, 2018

Express Oil Change...NOT!! I could take my 2009 CRV to any express oil change business, but out of loyalty and habit, I continue to return to Honda Wolfchase for service. After More

by LCGRILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylar
Mar 21, 2018 -

Wolfchase Honda responded

I reached out to you privately to try to discuss this situation with you, however I did not hear back from you. On behalf of the Service Team here at Wolfchase Honda, I sincerely apologize for the level of service you experienced during your recent visit and I appreciate you taking the time to leave feedback. The frustration you encountered is understandable and your experience is unacceptable. If you decide that you would like to discuss this further with our Service Manager, we sincerely welcome you to. Thank you for allowing us the opportunity to service your vehicle and I can only hope that you will give us another opportunity in the future.

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