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3,973 Reviews of Wolfchase Honda - Service Center
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March 15, 2018
Service My service rep was cheerful and professional. He explained in detail the needed work and expressed that it would be done without a long wait and he wa My service rep was cheerful and professional. He explained in detail the needed work and expressed that it would be done without a long wait and he was right. More
by JANEATWORK
Verified CustomerEmployees Worked With
Dexter
March 14, 2018
Oil change, fluids checked, tire rotation, etc. Very prompt and courteous. I couldn’t ask for better care. I requested a quick turn around and got what I needed and was promised. Very prompt and courteous. I couldn’t ask for better care. I requested a quick turn around and got what I needed and was promised. More
by DANNY_DAVIDSON90
Employees Worked With
Lea Lawrence
March 14, 2018
Good Service at reasonable price I've been going here since before I purchased my last car. Great service people and management with a smile. They have always done a good job with m I've been going here since before I purchased my last car. Great service people and management with a smile. They have always done a good job with my car and treated me nicely. More
by Hearoll
Employees Worked With
Lea Lawrence
March 14, 2018
Efficient Service I received prompt service after I dropped off my vehicle. The maintenance was done professionally and billed at a fair price. The service department I received prompt service after I dropped off my vehicle. The maintenance was done professionally and billed at a fair price. The service department effectively communicated with me. More
by CKIRKRUN
Employees Worked With
Lea Lawrence
March 14, 2018
New car with problem My new car was pulling to the left and I took it in 1 week after purchasing it and was told it would be 4 hrs b4 it would be looked at. Lea the mange My new car was pulling to the left and I took it in 1 week after purchasing it and was told it would be 4 hrs b4 it would be looked at. Lea the manger came and make it work and I was out in less than 2 hours and that was with a car cleaning. More
by THARPT82
Employees Worked With
John Lau
March 14, 2018
Great Service I always receive great service at wolfchase honda. The service department is the reason why I have owned Hondas since 1994. I am on my 3rd Honda! I always receive great service at wolfchase honda. The service department is the reason why I have owned Hondas since 1994. I am on my 3rd Honda! More
by MCURTIS1900
Employees Worked With
Dexter Alexander
March 14, 2018
Superb! I visited this location to get an oil change. The staff is always courteous. Service with a smile. I don't plan on going anywhere else. I visited this location to get an oil change. The staff is always courteous. Service with a smile. I don't plan on going anywhere else. More
by cduckett86
Employees Worked With
I believe his name was Jeff or John
March 14, 2018
Express Oil Change...NOT!! I could take my 2009 CRV to any express oil change business, but out of loyalty and habit, I continue to return to Honda Wolfchase for service. After I could take my 2009 CRV to any express oil change business, but out of loyalty and habit, I continue to return to Honda Wolfchase for service. After waiting for almost 2 hours, I am really reconsidering this decision. The service person ( Skylar) was rude and acted like he really didn’t care if I was there or not. Someone else brought my ticket after the lengthy wait. I was prepared to get a 60,000 miles service, but this was not mentioned. Honda’s loss. I’ve been coming since 2007, but my next car will not be a Honda. More
by LCGRILLS
Employees Worked With
Skylar
August 17, 2017
Outstanding customer service by service department staff! I was traveling on a Saturday [07/15/17], 400 miles away from home in Tulsa when the malfunction indicator lamp icon in my 2010 Honda Accord came on. I was traveling on a Saturday [07/15/17], 400 miles away from home in Tulsa when the malfunction indicator lamp icon in my 2010 Honda Accord came on. When we exited the interstate and began to slow down the car was really running very rough and when we came to a complete stop the car began to run very erratic and felt like it was going to shut itself down. We looked up the nearest Honda dealer, hoping they would be open on a Saturday and would be able to resolve our problem so we could continue our travel. Luck for us the Wolfchase Honda was within a few miles of where we exited the interstate and their service department was still open and accepting customers. The service manager greeted us promptly, we explained the problem w/our car and that we were on the road traveling. He said that he was knowledgeable about the problem the car was having and they would be able to address it and get us back on the road. The problem was related to a Honda "Bulletin" [not sure what this is, but sounds like a vehicle recall issue that is not communicated to car owner but is communicated to Honda dealers]. The car failure [on a previous trip hundreds of miles from my home base] had happened before but was addressed by a Honda dealer in Texas. Long story short, the next step in the repair progression was to replace the rings, but had to wait until I returned to my home town to get this done. What impressed me most about the the staff at Wolfchase Honda was they repaired my car so I could get back to my home town which is 400 miles from Memphis, TN. Thanks to all at Wolfchase who made this happen for me and my family!! More
by John v
Employees Worked With
Dexter Alexander [Service Manager] and the unknown service tech who did the work]
May 12, 2015
Disable Car Alarm 07 Accord & Many Thanks! Alarm would not stop as the car ran. Skylar made the fix easy over the phone. The problem was resolved before my son got home. Alarm would not stop as the car ran. Skylar made the fix easy over the phone. The problem was resolved before my son got home. More
by 72 Boo
Employees Worked With
Lea Lawrence
