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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,975 Reviews

3,975 Reviews of Wolfchase Honda - Service Center

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March 27, 2018

Dexter is awesome! I came in with no appointment for an oil change and tire rotation and balance. Dexter took care of me right away (as he always does). He found coupons More

by MSPORCIA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter-service
Mar 29, 2018 -

Wolfchase Honda responded

It's great to hear you had a great experience recently with our Service Department. I see that Dexter took care of all of your needs and you didn't experience a very long wait. I'm happy to see that you were pleased with the level of service Dexter provided and we look forward to serving you and your car again.

March 27, 2018

Efficient Reasonable Price Reliable Great Service The service adviser Tony Duggan always provides great service and I trust him. The service was efficient, reliable and the price was reasonable. I wo More

by MSHEPPARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Duggan
Mar 29, 2018 -

Wolfchase Honda responded

Thank you for leaving such great feedback about your recent visit to our Service Department and Tony Duggan. Tony is a great asset to our Service Team and goes above and beyond to take care of our clients. We appreciate your recommendations and look forward to seeing you again.

March 27, 2018

Great Customer Service and Accomodating Dexter was great. He was very helpful and accomodating to me. I was not expecting to hear such a big price tag for the visit, so it was great having t More

by KESHIA.INGRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Mar 29, 2018 -

Wolfchase Honda responded

Keshia, thank you for trusting the Wolfchase Honda Service Department with your vehicle's needs. Dexter is a valuable member of our Service Staff and it's great to hear he provided you with such a satisfactory visit. Providing truly exceptional service is what we strive for and I will make sure that Dexter gets a copy of your comments. Thank you for your business and we look forward to serving you again.

March 27, 2018

Honda Service I was met at my car and was personally walked through the entire service process. You need to teach other companies how to provide service! More

by CSINNOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 29, 2018 -

Wolfchase Honda responded

Thank you for taking the time to leave positive feedback on behalf of our Service Department at Wolfchase Honda. We strive to provide truly exceptional service, so it's always rewarding to hear comments like yours. We truly appreciate your business and look forward to serving you again.

March 26, 2018

Great customer service There is always great customer service when I come to wolfchase Honda. They greet the customers as soon as they spot us customers. I would recommend w More

by BPIOCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name but he has nice long dreads lol!
Mar 26, 2018 -

Wolfchase Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing truly exceptional service to each and every customer that comes through our doors. It's so nice to hear the Dexter helped make your experience such a positive one. We look forward to serving you and your vehicle again.

March 25, 2018

Great from beginning to end !!! Service was super and everyone was great , Dexter is the best very professional and courteous!!! I came in for service and was out within the hour . More

by A.HALL1790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Mar 26, 2018 -

Wolfchase Honda responded

We're happy to hear you had an excellent service experience during your most recent visit to our Service Department. We strive to provide quality service in an efficient manner and it sounds like we were successful in doing just that. Thank you for your business and for giving us the opportunity to service your vehicle.

March 25, 2018

Happy customer This is the first new car I have continued to take to the dealership for service. I considered going somewhere else this time, but decided I would sti More

by Pam_Scarbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 26, 2018 -

Wolfchase Honda responded

Thank you so much for sharing your experience with Wolfchase Honda and our Service Team. Our team of professionals is dedicated to providing you with a quality service by Certified Trained Technicians. We appreciate your business and your loyalty.

March 25, 2018

Best Customer Service Ever First, I want to start out by saying Dexter has the best attitude and customer service I’ve ever experienced in a vehicle service department. He was k More

by RBUNCH928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter and Mr. Jones
Mar 26, 2018 -

Wolfchase Honda responded

I'm glad to hear your recent visit to our Service Department was so satisfying. It sounds like Dexter and Abdul took the time to figure out your needs and get your vehicle serviced accordingly. Dexter has been with us a long time and is truly a great asset to our Team and Abdul, our Service Manager, also goes above and beyond to take care of our customers. We truly appreciate your loyalty and look forward to seeing you again.

March 24, 2018

A+ rating Everyone treated me like I was their only customer......All I needed was an oil change and I was in and out in no time....OUTSTANDING JOB BY EVERYONE. More

by TADAMS390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in service.....Jeff wasn't there and she gave me a better deal than what Jeff promised....Jeff promised $10 off and Erin gave me $15 off....awesome
Mar 26, 2018 -

Wolfchase Honda responded

Thank you for the A+ rating and the 5-star review. We truly appreciate you choosing Wolfchase Honda to service your vehicle. I'm happy to hear that Erin took such good care of you in Jeff's absence. We look forward to serving you again.

March 24, 2018

Customer service is excellent. Everyone is always helpful and efficient. Always excellent in service dept for my oil changes. I appreciate it so much. Super quick early in the morni More

by NATALIEGIBSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but the y’all skinny guy that sits on the end was excellent and very helpful.
Mar 26, 2018 -

Wolfchase Honda responded

Ms. Gibson, we appreciate your comments regarding your recent visit to our Service Department. It's great to hear you received quick and efficient service, but I am disappointed that you found the restrooms to be so dirty. I have forwarded a copy of your comments to both our GM and our Service Manager and hopefully you will not find them in this shape again. We appreciate your loyalty and look forward to serving you again.

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