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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,972 Reviews

3,972 Reviews of Wolfchase Honda - Service Center

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April 05, 2018

Great Service Department Awesome service!!! Friendly and professional staff and great shuttle service. I just wish they were located in midtown! The waiting area is clean and More

by abburruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter took care of me. He was very friendly and professional. Victoria was my shuttle driver and she made everything pleasant and convenient.
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for giving Wolfchase Honda the opportunity to service your vehicle recently and thank you for leaving such wonderful feedback. We strive to provide truly exceptional service in a comfortable and friendly atmosphere, so I'm happy to hear that you enjoyed our amenities. Dexter and Victoria are both valued members of our team and I will make sure they get a copy of your remarks. We truly appreciate your business and look forward to serving you again.

April 04, 2018

oil change and tire rotation had a problem where the mechanic did not rotate the tires as requested, because I marked the tires to see if this would get done, when I addressed t More

by TANKGREG63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCoy
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for taking time to leave feedback about your recent service experience. I apologize that the work was not completed on your first visit, but I appreciate you giving us the opportunity to make it right. John is a valuable member of our team and I'm happy to hear that he got your issue resolved to your satisfaction. We truly appreciate your business and look forward to serving you again.

April 04, 2018

Scheduled Service Service was completed in timely and professional manner. Skyler is proficient and friendly with helpful suggestions regarding necessary maintenance t More

by KEYESGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our dealership and our service department. We truly appreciate your kind words and I will see that Skyler gets a copy of your review. Skyler is a valuable member of our Service Team and always goes above and beyond to make sure our clients are well taken care of. We appreciate your business and look forward to serving you again.

April 04, 2018

Excellent customer service and wait is not that long. I have my car service here every month and whenever needed and I receive exceptional service. The prices are not bad . Skyler always has a great atti More

by POWELL2722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and for taking time out of your day to leave feedback for others to see. I'm happy to read that you always receive such exceptional service and that you enjoy working with Skyler. Attitude does make a big difference and I will make sure and show Skyler a copy of your review. We look forward to serving you again soon.

April 03, 2018

Service The service dept always tries to get me in and out as quickly as possible with excellent service for my Honda Odyssey van. Thank you More

by BBRIMHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Apr 03, 2018 -

Wolfchase Honda responded

Thank you so much for your thoughtful review! We truly appreciate your business and hope to work with you for many years to come. I will make sure that Jeff gets a copy of your comments as well.

April 03, 2018

Always excellent service. Dexter is very professional. Dexter Alexander is an excellent service tech. He is very knowledgeable and supportive. He provides clear and concise information and answers questi More

by SNPRATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Apr 03, 2018 -

Wolfchase Honda responded

On behalf of all of us at Wolfchase Honda, I would like to thank you for sharing this great review about our dealership and most specifically about Dexter! We are thrilled that you enjoy working with Dexter, as we do realize that he is always professional and efficient and always works with a positive attitude. I will be sure he gets a copy of your review. We truly appreciate your patronage and we look forward to serving you again.

April 03, 2018

Oil change and tire rotation The gentleman I worked with was very friendly and knowledgeable. It was much easier than usual to get my CRV serviced. I will definitely be returning More

by AMY.MCDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Apr 03, 2018 -

Wolfchase Honda responded

Amy, we're happy to hear that your service experience was easy and stress free. We strive to provide experiences like yours to each and every customer that gives us the opportunity to service their vehicle. We look forward to working for you again.

April 03, 2018

Awesome This young man was professional. He greeted us with a smile and went on to tell us how long we had to wait on the oil change. More

by JOYCEBARR
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Alexander
Apr 03, 2018 -

Wolfchase Honda responded

Joyce, we appreciate you taking the time to leave positive feedback about your recent experience with our Service Department. It's wonderful to hear that you were greeted with a smile and well taken care of. We appreciate your business and look forward to serving you again.

April 02, 2018

Nice staff The staff is polite when you enter the service area. I appreciate the comfortable waiting area too. I wish they would wash and vacuum your vehicle be More

by TERAWEAVER
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 03, 2018 -

Wolfchase Honda responded

Tera, thank you for taking time out of your day to leave a review regarding your most recent visit to our Service Department. It's disappointing to hear that your car did not get vacuumed out for you, every vehicle is supposed to be vacuumed before it is returned to the customer and every customer is supposed to receive a car wash voucher at check out. I will do some checking into your service and see if I can find out what happened and let Robert know as well. We truly appreciate your business and look forward to serving you again.

April 02, 2018

Excellent Customer Service I always receive excellent customer service from any employee that I interact with weather it's speaking or conducting business. I love my Honda ridg More

by MACMALL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler in the service department
Apr 03, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your service business. We realize you have many choices as a consumer, so we truly appreciate your patronage. I'm happy to hear that Skyler provided you with another great service experience and we look forward to serving you again.

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