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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,975 Reviews

3,975 Reviews of Wolfchase Honda - Service Center

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April 05, 2018

Breath taking Professionalism is important in a company along with kindness. Also a clean waiting area is nice as well. Thank you for taking care of my auto needs. More

by lilladyzpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 06, 2018 -

Wolfchase Honda responded

I'm thankful to hear that you enjoyed your recent Service Experience at Wolfchase Honda. We strive to provide a welcoming experience including a comfortable waiting area, complimentary amenities and a friendly, professional staff. We appreciate you choosing Wolfchase Honda for your service needs and look forward to serving you again.

April 05, 2018

Excellent Service Department Experience Dexter Alexander in the Service Department is always professional, knowledgeable and courteous. He tries to give me the best experience possible when More

by KAREN_D_HARRIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave positive feedback on behalf of our Service Department and Dexter. Dexter has been with us a long time and is a very valuable member of our team. He always goes above and beyond to make sure our customers are happy. We appreciate your loyalty and look forward to serving you again.

April 05, 2018

Great customer service. Great customer service. The time in which I was able to bring vehicle in for service. I didn't have to wait long. I scheduled it the day before. More

by GLYNISARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda to service your vehicle recently. I'm happy to hear that you received quick and efficient service and did not experience much of a wait. We truly appreciate your business and look forward to serving you again.

April 05, 2018

Great Service Department Awesome service!!! Friendly and professional staff and great shuttle service. I just wish they were located in midtown! The waiting area is clean and More

by abburruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter took care of me. He was very friendly and professional. Victoria was my shuttle driver and she made everything pleasant and convenient.
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for giving Wolfchase Honda the opportunity to service your vehicle recently and thank you for leaving such wonderful feedback. We strive to provide truly exceptional service in a comfortable and friendly atmosphere, so I'm happy to hear that you enjoyed our amenities. Dexter and Victoria are both valued members of our team and I will make sure they get a copy of your remarks. We truly appreciate your business and look forward to serving you again.

April 04, 2018

oil change and tire rotation had a problem where the mechanic did not rotate the tires as requested, because I marked the tires to see if this would get done, when I addressed t More

by TANKGREG63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCoy
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for taking time to leave feedback about your recent service experience. I apologize that the work was not completed on your first visit, but I appreciate you giving us the opportunity to make it right. John is a valuable member of our team and I'm happy to hear that he got your issue resolved to your satisfaction. We truly appreciate your business and look forward to serving you again.

April 04, 2018

Scheduled Service Service was completed in timely and professional manner. Skyler is proficient and friendly with helpful suggestions regarding necessary maintenance t More

by KEYESGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our dealership and our service department. We truly appreciate your kind words and I will see that Skyler gets a copy of your review. Skyler is a valuable member of our Service Team and always goes above and beyond to make sure our clients are well taken care of. We appreciate your business and look forward to serving you again.

April 04, 2018

Excellent customer service and wait is not that long. I have my car service here every month and whenever needed and I receive exceptional service. The prices are not bad . Skyler always has a great atti More

by POWELL2722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis
Apr 06, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and for taking time out of your day to leave feedback for others to see. I'm happy to read that you always receive such exceptional service and that you enjoy working with Skyler. Attitude does make a big difference and I will make sure and show Skyler a copy of your review. We look forward to serving you again soon.

April 03, 2018

Service The service dept always tries to get me in and out as quickly as possible with excellent service for my Honda Odyssey van. Thank you More

by BBRIMHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Apr 03, 2018 -

Wolfchase Honda responded

Thank you so much for your thoughtful review! We truly appreciate your business and hope to work with you for many years to come. I will make sure that Jeff gets a copy of your comments as well.

April 03, 2018

Always excellent service. Dexter is very professional. Dexter Alexander is an excellent service tech. He is very knowledgeable and supportive. He provides clear and concise information and answers questi More

by SNPRATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Apr 03, 2018 -

Wolfchase Honda responded

On behalf of all of us at Wolfchase Honda, I would like to thank you for sharing this great review about our dealership and most specifically about Dexter! We are thrilled that you enjoy working with Dexter, as we do realize that he is always professional and efficient and always works with a positive attitude. I will be sure he gets a copy of your review. We truly appreciate your patronage and we look forward to serving you again.

April 03, 2018

Oil change and tire rotation The gentleman I worked with was very friendly and knowledgeable. It was much easier than usual to get my CRV serviced. I will definitely be returning More

by AMY.MCDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Apr 03, 2018 -

Wolfchase Honda responded

Amy, we're happy to hear that your service experience was easy and stress free. We strive to provide experiences like yours to each and every customer that gives us the opportunity to service their vehicle. We look forward to working for you again.

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