3,975 Reviews of Wolfchase Honda - Service Center
Proficiency I can depend on my service advisor, Dexter Alexander, to be courteous ,knowledgeable, and efficient. He always listens to my concerns and finds an ans I can depend on my service advisor, Dexter Alexander, to be courteous ,knowledgeable, and efficient. He always listens to my concerns and finds an answer to the problem without "passing the buck." Everyone in this service department is friendly and helpful. They make me feel important and appreciated. More
Great on sales, not as great with the service department. Was able to get into what I think will be a decent vehicle once an issue with it is resolved. Hence the issue. Service here on the used car side is la Was able to get into what I think will be a decent vehicle once an issue with it is resolved. Hence the issue. Service here on the used car side is lacking to say the least. I purchased the extended service/warranty. I noticed a rattle/misfire during the test drive but was told loose muffler. Had to bring it back the next day for a wash (2 hours) and decided to see about having them diagnose/fix the issue. Had an appointment this morning and will have to leave it here 2 weeks just to have them look into it. So lady in service called about a shuttle, was told about an hour, asked for eta an hour later and driver is around an hour away. I feel my time is not respected at all and would not have purchased a vehicle here had I known. I want to say that John Herod helped me throughout this ordeal, he stayed on top of things and did the best he could even though I got angry and a bit mean about the whole deal. More
MY WOLFCHASE HONDA EXPERIENCE The service techs are awesome! I’ve not had a bad experience since my encounter with them in 2010. Dexter is always pleasant and professional. The service techs are awesome! I’ve not had a bad experience since my encounter with them in 2010. Dexter is always pleasant and professional. More
Recall Fix Toby was the service rep who assisted me in understanding from beginning to end. He was knowledgable as demonstrate by his thorough explanation to eve Toby was the service rep who assisted me in understanding from beginning to end. He was knowledgable as demonstrate by his thorough explanation to every question I asked. More
Service Dexter was very patient and explain thoroughly what services I needed and why... He always have the same attitude whenever I go. He also ensures tha Dexter was very patient and explain thoroughly what services I needed and why... He always have the same attitude whenever I go. He also ensures that I get in and out quickly as possible since I'm always busy. More
Top Notch Service Each and every time I visit, the service is amazing and everyone is always very polite. The facility is clean and welcoming. I would definitely reco Each and every time I visit, the service is amazing and everyone is always very polite. The facility is clean and welcoming. I would definitely recommend them to anybody looking to purchase a new or used vehicle. More
Service Department My service advisor, Jeff Scola, was very professional and friendly. He got me in for an oil change andI had very little wait time. Great job! My service advisor, Jeff Scola, was very professional and friendly. He got me in for an oil change andI had very little wait time. Great job! More
Service Department. Routine service for my CRV. In and out in an hour. My service advisor, Dexter, is the best, however the entire service department seems to have the Routine service for my CRV. In and out in an hour. My service advisor, Dexter, is the best, however the entire service department seems to have the same courteous, friendly intent to please! More
very prompt and efficient Got to speak to someone who was knowledgeable and arranged needed service promptly. what more can I say, As always service is friendly and waiting are Got to speak to someone who was knowledgeable and arranged needed service promptly. what more can I say, As always service is friendly and waiting area is pleasant More
60,000 mile service on Pilot I arrived a little before 9 am and was on my way by just after 11a. Dexter and the crew did a great job and provided excellent service . I arrived a little before 9 am and was on my way by just after 11a. Dexter and the crew did a great job and provided excellent service . More