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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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April 20, 2018

Oil change I called about 415 to see how late they did oil changes. I was 15 mins from their dealership. BTW until 6. I got there at 430 and was leaving at 5 w More

by SBWILSON99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Apr 23, 2018 -

Wolfchase Honda responded

It's great to hear that you enjoyed your recent service visit to our dealership. I'm happy to hear that Dexter got you taken care of in an efficient manner and that you enjoyed your complimentary car wash. We appreciate your business and look forward to serving you again.

April 20, 2018

oil change I was in and out fairly quickly. The customer service was excellent and they answered all my questions. I would recommend anyone go to service their More

by ELLISMECH211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Apr 23, 2018 -

Wolfchase Honda responded

Thank you for your 5-star review! Your recommendations mean a lot to us. We strive to provide truly exceptional service to each and every customer and it's always rewarding to read reviews like yours. We truly appreciate your business and look forward to serving you again.

April 19, 2018

Service With A Smile Whenever I bring my vehicle in for service I'm confident everything will be done right. And just in case its not, Abdul is the one to call. Dexter More

by BEAMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter and Abdul, John McCoy
Apr 23, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and your trust in our Service Department and Abdul Jones. We strive to provide truly exceptional service to each and every customer that passes through our doors, so it's always rewarding to read comments like yours. We truly appreciate your business and we look forward to serving you again.

April 19, 2018

BATTERY REPLACEMENT BATTERY WAS BAD, STILL UNDER WARRANTY. QUICK REPLACEMENT AND WAS ON MY WAY. I WAS IN AND OUT IN LESS THAN NORMAL WAITING, PLUS HAD GOOD COFFEE AND HON More

by DHMORTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF IN WRITE UP. HE WAS EXCEPTIONALY COURTEOUS.
Apr 23, 2018 -

Wolfchase Honda responded

It's great to hear we were able to replace your battery under warranty in a quick and efficient manner and get you on your way. I'm also happy to hear you enjoyed some of the complimentary amenities that we offer our customers, like coffee and snacks. We truly appreciate your business and look forward to serving you again.

April 19, 2018

Great Every one I came in contact with was curteous and gave service eith a smile. Tony Duggan was my service advisor and he was great. More

by RUBYBURCHETTBELOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Duggan
Apr 23, 2018 -

Wolfchase Honda responded

Thank you for allowing Wolfchase Honda to service your vehicle recently. It's rewarding to hear that you found our staff to be courteous and welcoming. Tony Duggan has been with us for many years and is a very valuable member of our Service Team. I will see to it that he gets a copy of your kind remarks. We appreciate your business and look forward to serving you again.

April 19, 2018

Standard oil change Drove in, unscheduled and Skylar worked me in, gave me an available coupon, and had my vehicle in and out within an hour. Very fast and courteous serv More

by ZIPPERJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Apr 23, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave a 5-star review on behalf of our Service Department. I'm happy to hear that Skyler took great care of you and got you out in an efficient amount of time. We appreciate your patronage and look forward to serving you again.

April 19, 2018

Great service at Wolfchase Honda Jeff Scola very friendly and knowledgeable regarding the current service needed and recalls to be repaired. Service and recalls done in a timely manne More

by SUEWEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola, Lea Lawrence
Apr 23, 2018 -

Wolfchase Honda responded

Thank you so much for sharing your experience with Wolfchase Honda and Jeff Scola. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be "5-Star" worthy and we thank you for allowing us to service your vehicle. It's also great to hear that you enjoyed the complimentary car wash. We look forward to serving you again.

April 19, 2018

Great friendly customer service I received great customer service that leaves me encouraged to return again quick reliable and met my needs. Pricing was affordable and time efficient More

by bfpatton01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 23, 2018 -

Wolfchase Honda responded

We appreciate you giving Wolfchase Honda the opportunity to service your vehicle recently. I'm glad to hear that you enjoyed your visit and found our team to be professional and efficient. We thank you for your business and we look forward to serving you again.

April 19, 2018

great! Came in for free 2nd oil change. Work was done in a timely manner and indeed was free and tires rotated as promised. Everything was great. More

by AHERMIT4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Herod
Apr 23, 2018 -

Wolfchase Honda responded

I'm so happy to hear that you enjoyed your complimentary oil and filter change and the entire service process recently. This is part of our service package that is presented to you at the time of purchase and it's always great to hear how much it is appreciated. We thank you for your kind review and look forward to serving you again.

April 18, 2018

No appointment needed I was able to stop at the dealership and get my car looked at /worked on without making a appointment, which was great because my days off at work cha More

by JPORKCHOP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter in Service, A.H. Dan "Dan Dan" Dan
Apr 23, 2018 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty to our dealership, we truly appreciate it. I'm glad to know that Dexter took such great care of you in service, he's a very valuable member of our Service Team and we are lucky to have him. I will see that both Dan Dan and Dexter get a copy of you kind remarks. Thank you for your 5-star review and we look forward to seeing you again.

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