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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,975 Reviews

3,975 Reviews of Wolfchase Honda - Service Center

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May 04, 2018

Recalls The service center and the mechanics were top notch. They completed the recalls and even found another issue that was covered under warranty. Everyone More

by DSBOURLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have the work order in front of me but it was the service guy in the late evening and the lovely lady cashier.
May 14, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave positive feedback on behalf of our Service Department. It's great to hear that they addressed your recall and got you fixed up there, but also recognized another issue covered under warranty. Keeping your car up to date is an important part of the longevity of your vehicle and we appreciate your business. We look forward to serving you again.

May 03, 2018

Great Dexter was very friendly and helpful. He is a great employee . Mr. Alexander asked me about coupons when I forgot I had them. He is awesome. More

by chamberscox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
May 14, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your vehicle's service recently. I'm happy to hear that Dexter reminded you about your coupons, as I always like to use my coupons. Dexter is awesome and I will see that he gets a copy of your remarks. We appreciate your business and we look forward to serving you again.

May 02, 2018

Excellent customer service Skylar is so attentive and so kind to his customers! A very caring young man hat does excellent work with his customer. So far everyone in the servic More

by ANNELLIOTT54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar, dexter and that Tony
May 14, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your vehicle's service needs, we truly appreciate it. Skylar has been with us a long time and you are absolutely correct, he cares so much about his clients and goes above and beyond to provide excellent service to each and every one. We appreciate your loyalty and look forward to serving you again.

May 02, 2018

Tony was awesome! He was honest and sincerely concern about customer's car's welfare! Made sure I was taken good care of! I can trust his recommendations. More

by valerieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 14, 2018 -

Wolfchase Honda responded

Valerie, thank you so much for your 5-star review and for trusting Wolfchase Honda with your recent vehicle's service. I'm happy to hear that Tony took such good care of you and your car. He has been with us a long time and is a valued member of our team. I will make sure he gets a copy of your comments. We truly appreciate your business and look forward to serving you again.

May 02, 2018

Service Department Honda at Wolfchase Maintenance and Service Department is stellar. Any questions I have are always answered in detail. If I have any more questions the More

by SPECTRUMAHOLIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola, Sylvester Gray
May 14, 2018 -

Wolfchase Honda responded

Wow, thank you for such a wonderful review. It's so great to hear directly from a customer that they truly appreciate the attitude and service our staff delivers. it's also great to hear that they take the time to answer all your questions and make sure you know exactly what's going on with your vehicle. We truly appreciate your loyalty and look forward to serving you again.

May 02, 2018

Best Service Ever! They always go over and above when I visit. They are normally looking for ma after completion because I'm visiting with so many friendly faces. I re More

by TONEYJANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager-Male, I can't think of the person who checked me in, but his name should appear on my paperwork. he took great care of me!
May 14, 2018 -

Wolfchase Honda responded

Best Service Ever, thank you! We really appreciate you sharing these comments for the general public to read, especially the comment about genuine Honda Parts. We are the only Memphis Area Honda Dealer that uses Genuine Honda Parts as we believe it's important for the operation of your vehicle. It's great to also hear that enjoy the complimentary car wash, as that's a perk of doing business with our dealership. We thank you for your loyalty and look forward to seeing you again.

May 02, 2018

Great Service - Love my CRV! Purchased my 2009 CRV from Don Vickery in 09...still love the car..all service has been done at this dealership and they do great work. No unnecessary More

by rwmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vickrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scola
May 14, 2018 -

Wolfchase Honda responded

Thank you for your fine review and thank you for your loyalty to our dealership. Both Don and Jeff are valued members of our team and I will make sure they both get a copy of your complimentary remarks. We truly appreciate your business and look forward to serving you for many years to come.

May 02, 2018

Oil change rotation Excellent Guest services! Service writer Jeff was outstanding. The wait time was reasonable. Excellent vehicle review. I always enjoy visiting this De More

by JOC4001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
May 14, 2018 -

Wolfchase Honda responded

We're happy to hear you enjoy getting your car serviced at Wolfchase Honda. Jeff is a valuable member of our Service Team and I will make sure he gets a copy of your kind remarks. We truly appreciate your business and look forward to serving you again.

April 30, 2018

Awesome Service from Jeff I don't know where to start. Jeff in service went WELL beyond to accommodate me so I could get my vehicle ASAP. My windshield needed to be replaced More

by cathyn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in SERVICE
May 14, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your service needs and for making the trip even when you have a Honda dealership closer to you. Thank you for sharing your story regarding you recent windshield replacement and for the great comments about Jeff. Jeff is a great asset to our team and we're so pleased to read your comments about him. I will make sure he gets a copy of this review. Thank you for your business and we look forward to serving you again.

April 30, 2018

Quality service, better customer service! Best customer service from sales to service. I always know my car is up to date with original parts and serviced by experts. Won't take my car anywher More

by Rig1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youmni Hamami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
May 14, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our dealership. We are so happy to hear that you feel we have the best customer service, from sales to service. We are the only Honda Dealership in Memphis that uses genuine Honda parts, so it's nice to see that you appreciate it. We thank you for your review and we look forward to serving you again.

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