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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,808 Reviews

3,808 Reviews of Wolfchase Honda - Service Center

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March 30, 2018

expensive labor labor is too expensive there should be a bigger discount if you spend a lot for services. but service is good. the last time my friend check my break More

by jbeltran357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
skylar
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for taking time to share your comments regarding your most recent service experience. We take pride in using only Genuine Honda Parts in our service department and we are the only Honda Service Department in the city that uses Genuine Honda Parts, we also provide service by Honda Certified Trained Technicians so that our customers receive only the highest quality service while in our dealership. I realize that it seems the labor should not be higher than the cost of the parts, but sometimes it takes a longer period of time to make a repair and that is how the labor is calculated and charged. We truly appreciate you giving us the opportunity to service your vehicle and hope you continue to trust us to provide you with a top quality service.

March 30, 2018

Great service Staff was extremely professional and courteous, particularly Dexter. He's the man! Never nlknew getting your car serviced could be such a pleasant More

by MRKIMBLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter
Apr 02, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs. We appreciate you taking time to leave such great feedback about your visit. Dexter is a valuable member of our Service Team here at Wolfchase Honda and I'm happy to hear he provided you with such a pleasant experience. We appreciate your business and look forward to serving you again.

March 30, 2018

Amazing I had an amazing quick experience at Honda wolfchase. Dexter was extremely friendly and helped me u sweat and which parts of my car needed servicing a More

by JENIKA.BUCKHALTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter
Apr 02, 2018 -

Wolfchase Honda responded

Jenika, we appreciate you taking time out of your day to leave feedback for others to see. It's great to hear that Dexter took such good care of you. We look forward to serving you again.

March 30, 2018

Awesome service Very friendly and helpful from the moment I got there and until I picked my vehicle back up. I had an oil change and tire rotation done. When I went More

by SAM31478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember the names of the service guy who helped me, but he was super nice!
Apr 03, 2018 -

Wolfchase Honda responded

Sam, thank you for your loyalty and for taking time out of your day to leave a positive review on behalf of our Service Department. I can't believe you travel all the way from Murfreesboro to get your car serviced, but I'm glad to hear we make it worth your while. We truly appreciate your business and look forward to serving you again.

March 30, 2018

Great and friendly service. The service at this dealership is always friendly and reliable. The service is done in a timely manner. The staff is always helpful and suggest mainta More

by rickandmare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for taking time to leave a feedback on behalf of our Service Department. Dexter is a valuable member of our service team and it's great to hear he provided you with friendly, reliable and timely service. We appreciate your business and look forward to serving you again.

March 29, 2018

Many cars many visits I am responsible for 10-30 Hondas and I am in the service area often. I have always received excellent service from all I encounter and not just becau More

by AUTOMINISTRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander, Skyler Lewis, Jeff Scola
Mar 30, 2018 -

Wolfchase Honda responded

First and foremost, we truly appreciate your loyalty to our dealership and our Service Department. Second, thank you for taking time to leave such wonderful comments about our staff. We are lucky to have team members like Dexter, Skyler and Jeff, who always go overboard to make sure our customers get taken care of in a friendly and efficient manner. We appreciate all your business and we look forward to seeing you again soon.

March 29, 2018

Car Service Excellent timely and fast. Just wonderful all around. Thank you Dexter.... I called on Thursday 3-22-18 around 430 or 5 and describe my car and you k More

by TRAYCE.LOVE
Recommend Dealer
Yes
Employees Worked With
Dexter
Mar 30, 2018 -

Wolfchase Honda responded

Trayce, thank you for allowing Wolfchase Honda to service your vehicle recently. It's great to hear that Dexter took such great care of you from beginning to end and that you enjoyed an easy and efficient service on your vehicle. We appreciate your great review and look forward to serving you again.

March 29, 2018

Great service Dexter is great to deal with always friends and gets everthing taken care of quickly. I have delt with him on both pilots I have owned there is no on More

by dabbs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Mar 30, 2018 -

Wolfchase Honda responded

Thank you so much for your kind remarks. Dexter has been with us a long time and is a great asset to our Service Team. We appreciate your loyalty and look forward to serving you again.

March 29, 2018

Prompt and coureious I called and inquired about parts to fix a recall and was told they had the parts and when did I want to come in. I said I was hoping to come in that More

by tommydalem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep Dexter, do not know his last name.
Mar 30, 2018 -

Wolfchase Honda responded

We're so happy to hear that you contacted our Service Department for your recall work. We strive to provide truly exceptional service and it sounds like Dexter came through for you on your visit. We truly appreciate your business and your wonderful review. We look forward to serving you again.

March 29, 2018

Great Service! I went for an oil change and was greeted with smiling faces. They were fast and efficient with great service. I will definitely be returning More

by KENOISHAJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent oil and filter change service. I'm glad to hear that everything went well from beginning to end. We look forward to serving you again and appreciate you taking time to leave such positive feedback.

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