Wolfchase Honda - Service Center

Was Hoping For More Specialized Care We went in for our normal oil change, having told my wife that I wanted to stay with one mechanic / shop for the length of our 2016 CRV. They recommen We went in for our normal oil change, having told my wife that I wanted to stay with one mechanic / shop for the length of our 2016 CRV. They recommended a transmission check, so we went for it ($110). I had also asked my wife to remind them that the tire censor had been stuck on since the last oil change. They called me later and tired to tell me that's because my tires needed changing (30,000 miles, you can google CRV tires for average life span, and I checked tread later, they did not need changing). I kindly told the man on the phone that actually it had been on since my last oil change. And the previous one before that the mechanic told me it was an error with the censor. So I declined the tire change (would have been $800 for new tires and realignment). Then he also said we needed a new cab air filter (this is probably true, and I'm thankful for the heads up, but I tire of people trying to get me to pay $60 for five minutes of work and a filter I can get for $15 at AutoZone). Of course, when we get the car back and I turn the air on it now has a vibrating hum that wasn't there before, wondering if they did not secure it properly. I was really hoping for better service from a Honda dealership service center. It seems they don't take notes from visit to visit on your car. It's up to you to remind them and hold them accountable on everything. My suggestion would be to go for the year of free oil changes (if you buy a new car) and then find a mechanic you trust to take your car to for it's lifetime. That's what we will be doing. They did provide a shuttle for my wife over to Barnes & Noble. That was a very nice, and unexpected. More

Great Service Advisor Took my new vehicle in for a problem. Service adviser was quick to determine the need, ordered the replacement part, set an appointment for a few days Took my new vehicle in for a problem. Service adviser was quick to determine the need, ordered the replacement part, set an appointment for a few days later, took the auto in, done in time promised. Great experience. More

Recommend this dealer for service They have always been responsive to my concerns about my car. I go for regular maintenance and have never had any major vehicle issues. I have drive They have always been responsive to my concerns about my car. I go for regular maintenance and have never had any major vehicle issues. I have driven Honda CRV’s for 19 years. Their prices are reasonable. When I went this week, I showed up without an appointment after my battery had died. They took care of me quickly and I was back on the road. More

Never a problem. I've always come here for my service and have never had any issues or problems. Everyone is always nice which makes for a pleasant experience. I've always come here for my service and have never had any issues or problems. Everyone is always nice which makes for a pleasant experience. More

Had a maintenance issue with our Honda Odyssey. Jeff Scola was our contact during our Wolfchase Honda visit. The service we received was exceptional and everyone went above and beyond what we expec Jeff Scola was our contact during our Wolfchase Honda visit. The service we received was exceptional and everyone went above and beyond what we expected. More

Vehicle service Had outstanding service all the way from initial call to the return of vehicle. Entire team was friendly and eager to see if I was taken care of. Had outstanding service all the way from initial call to the return of vehicle. Entire team was friendly and eager to see if I was taken care of. More

Best place to service your car Our car will be 12 years old in July. It has received service from this center for 11 of those years. It has Over 255,000 miles on it. I believe it ha Our car will be 12 years old in July. It has received service from this center for 11 of those years. It has Over 255,000 miles on it. I believe it has lasted this long, is due to the attention it has received at Wolfchase. More

Tire repair Dexter is always very helpful and knowledgable when it comes to Honda products. If he doesn't know he will direct you to the right person. I've been a Dexter is always very helpful and knowledgable when it comes to Honda products. If he doesn't know he will direct you to the right person. I've been a customer at the Wolf chase location for about 12 years. I recommend this location and Dexter to anyone with a Honda. More

Wonderful Technicians were all very friendly, polite and informative. I felt very confident that my needs would be taken care of and anything else that needed Technicians were all very friendly, polite and informative. I felt very confident that my needs would be taken care of and anything else that needed attention (not pushy). More

Always nice reception of all Employees Happy with experience. I was immediately received with positive reception. No long wait! Did not feel because I was a woman I would be “ripped off Happy with experience. I was immediately received with positive reception. No long wait! Did not feel because I was a woman I would be “ripped off”! More