3,975 Reviews of Wolfchase Honda - Service Center
Don't call if the car's not ready I got TWO calls within 10 minutes of each other, telling me my car was ready (after an oil change), and the second caller even said my key was a the c I got TWO calls within 10 minutes of each other, telling me my car was ready (after an oil change), and the second caller even said my key was a the customer service desk. I arrived approximately 15 minutes after the second call was made. My papers and key were not at the service desk, and finally after two pages calling for Erin, my key and papers were brought to the desk. Roughly 30 minutes after I got the first call that my car was ready, the papers and key finally made it to the customer service desk. Apparently I wasn't the first customer this had happened to. This issue needs to be addressed. The ladies assert the customer service desk, who do an excellent job, are tired of this because they feel it "makes use look stupid". It's not their fault. They can only give us our key when they get it. More
Oil change I took my 2017 Honda Pilot to Wolfchase Honda for an oil change after a recent vacation trip to Florida. Despite a waiting room full of customers, my I took my 2017 Honda Pilot to Wolfchase Honda for an oil change after a recent vacation trip to Florida. Despite a waiting room full of customers, my vehicle was fully serviced in 2 hours while I watched a World Cup soccer match on the TV in the waiting room. More
Excellent Every time I go here everyone takes really good care of me whatever car issues I have they fix them in a timely matter and they let me know what needs Every time I go here everyone takes really good care of me whatever car issues I have they fix them in a timely matter and they let me know what needs to be done before they do it More
Quick and reliable service. I dropped my car off for a replacement part. The car was ready we I came back to pick it up just like the service department said. I dropped my car off for a replacement part. The car was ready we I came back to pick it up just like the service department said. More
Routine oil change and tire rotation Awesome service and no wait time. This is the third time Skyler Lewis has assisted me as of 6/23/2018. Always pleasant, courteous, and professional. Awesome service and no wait time. This is the third time Skyler Lewis has assisted me as of 6/23/2018. Always pleasant, courteous, and professional. More
Excellent Service As always, I received outstanding service. I am sad to say, I went to Autonation because they were closer for my last oil change. The service was not As always, I received outstanding service. I am sad to say, I went to Autonation because they were closer for my last oil change. The service was not good, I returned here knowing that I would receive the best customer service and car repair around. I was not disappointed. Skylar explained everything I needed to make sure my car was in tip top shape. He didn’t rush and answered all of my questions. Thanks so much. More
Service work Had a good experience. Dexter Alexander always does a great job in the service department. I had the 150 mile service performed and they were able to Had a good experience. Dexter Alexander always does a great job in the service department. I had the 150 mile service performed and they were able to complete within time expected. More
Very nice, courteous and professional. I made an appointment and was greeted by the staff when I arrived. They took care of my oil change, updated me on the visit and I was on my way in le I made an appointment and was greeted by the staff when I arrived. They took care of my oil change, updated me on the visit and I was on my way in less than an hour. More
Great service. Great service team. Agent was so helpful. I will work with him every time I come if he’s available. Wait time was short. There was a courtesy shuttle Great service team. Agent was so helpful. I will work with him every time I come if he’s available. Wait time was short. There was a courtesy shuttle available. More
Wonderful !!!! Jeff Scola was very helpful in explaining what was wrong and what I needed...I would recommend a friend to this dealership..I will continue to get my Jeff Scola was very helpful in explaining what was wrong and what I needed...I would recommend a friend to this dealership..I will continue to get my services done at this location...Thanks.. More