Wolfchase Honda - Service Center

Always great and trusted customer service! The service manager, Abdul Jones along with his customer service team always take the time to listen to your needs and address them with professional The service manager, Abdul Jones along with his customer service team always take the time to listen to your needs and address them with professional courtesy. Dexter Alexander is always professional, personable, friendly and attentive. More

Excellent Service Went in to get my oil changed and my rims repaired under the warranty. Dropped it off before work, got a phone call that my tires needed to be rotated Went in to get my oil changed and my rims repaired under the warranty. Dropped it off before work, got a phone call that my tires needed to be rotated also a few hours later. Gave the ok and my car was ready before I got done with work. Great experience with informative techs. More

Oil change Service department is always curtious, great service and knowledgeable (Dexter). I do not remember what Dexter last name is. I enjoy that they infor Service department is always curtious, great service and knowledgeable (Dexter). I do not remember what Dexter last name is. I enjoy that they inform you of other problems that need to be repaired while you are waiting. More

Just continuing the Odyssey Time for new tires so once again I returned to Wolfchase. All of the staff is friendly and explains what is required. Prices are reasonable. I was als Time for new tires so once again I returned to Wolfchase. All of the staff is friendly and explains what is required. Prices are reasonable. I was also grateful for the coupon that was applied and receiving a rebate form. Thanks More

Service Dexter always take care of his customers. He is wonderful to work with. He always offer ways he can assist you. Dexter rocks for Wolfchase Honda! Dexter always take care of his customers. He is wonderful to work with. He always offer ways he can assist you. Dexter rocks for Wolfchase Honda! More

Appointment for no reason During our visit, the service center was extremely busy with many employees moving about and keeping a steady pace of moving vehicles through the serv During our visit, the service center was extremely busy with many employees moving about and keeping a steady pace of moving vehicles through the service center. We had called 1.5-2 weeks in advance to schedule an appointment to have our windshield replaced since we live over an hour away from the dealership (in addition, we had received an email confirming the appointment two days prior to the date of the appointment). We had sent in pictures of the damage to the windshield to help process the warranty for the windshield prior to the appointment per the request of the person making our appointment. When we arrived, there were no notes in the computer as to why we were there, there was no knowledge of the photos we had sent in, the warranty had not been pre-approved, and the person with whom we had scheduled the appointment was not working that day to help troubleshoot the situation. It took over 2 hours for the dealership to "figure something out" and provide us with a loaner vehicle, as our vehicle was going to have to be kept for a minimum of 2-3 days. The replacement windshield had not been ordered, nor was there a replacement on-site. Only after receiving a phone call two days later were we informed that it would be two more days before the windshield would be replaced. Somehow amidst this disorganization, the dealership manager got involved and helped expedite the replacement process. We appreciate that someone from the dealership delivered our vehicle to us to save us the trip of having to drive back to the dealership. However, it should have gone according to what we had been told - by scheduling an appointment, it should have only taken 2-3 hours to have the windshield replaced while we waited. The dealership should have ordered the replacement windshield and been prepared for our appointment, or we should have been notified before the date of the appointment that we would need to reschedule. More

oil change First of all - I always love when I get Skyler to help me. He's friendly and helpful and gets things done quickly on the front end. But, the service h First of all - I always love when I get Skyler to help me. He's friendly and helpful and gets things done quickly on the front end. But, the service has been taking a long time the last few times I've been there. I thought it would be about an hour and turns out it was an hour and a half. I wish you could schedule it so it wasn't so long of a wait. Everyone was friendly, so I appreciate that. More

Quick, Easy and Simple In one sentence, I couldn't have chosen a better dealership to purchase my car. Their service is always great even if I arrive not in the best of mood In one sentence, I couldn't have chosen a better dealership to purchase my car. Their service is always great even if I arrive not in the best of moods. I WILL be purchasing another car from Wolfchase Honda. More

Great Customer Service!!! Went in for a routine oil change and tire rotation. They gave me a time of 1 hour and 15 minutes. The cars were out the door lined up for service. I w Went in for a routine oil change and tire rotation. They gave me a time of 1 hour and 15 minutes. The cars were out the door lined up for service. I was out in less than an hour. Honda Service Department is the best! They always take care of you in a timely manner and call and check on you the next day to see if you received excellent service! Which I always do!!! More

Excellent service Excellent, friendly service as usual. Anthony Duggan always ensures my vehicle is well cared for. As I waited, several friendly employees spoke with m Excellent, friendly service as usual. Anthony Duggan always ensures my vehicle is well cared for. As I waited, several friendly employees spoke with me. I appreciate all of the employees at Wolfchase Honda. More