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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,975 Reviews

3,975 Reviews of Wolfchase Honda - Service Center

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July 05, 2018

Thank you so much! Excellent service! Thank you Tony Duggan, James Bond, and Taylor Videtto! Perfect service, as always! I come back again and again because I can trust More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Duggan, Taylor Videtto, and James Bond
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide such great feedback about your recent visit to our service department. Tony goes out of his way to provide our clients with excellent service and a friendly attitude, so I'm happy to hear you enjoyed dealing with him. I will make sure he gets a copy of your kind remarks. We truly appreciate your business and look forward to serving you again.

July 05, 2018

Time for oil change! Very nice people! I told them that I was planning a trip and to check everything good! They told me it was only a few miles until transmission fluid More

by sharon.folkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent vehicle service needs, I'm glad they were able to check your car out good before your trip and make sure everything was in good standing. We truly appreciate your business and look forward to serving you again.

July 05, 2018

as advertised The service people I spoke with on site were polite with a crew that seemed happy to help. It may seem simple, but when you are toting 3 kids 10 and u More

by new2hondas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in service
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service visit and for taking time out of your day to provide feedback. I'm pleased to hear that you found our staff to be polite, accommodating and willing to make things easier for you and your children. We truly appreciate your business and look forward to serving you again.

July 05, 2018

Problem with tire pressure sensor. Low tire symbol keep coming on. Took the car in to the service dept. talked to Jeff Scola. He did a great job in explaining about the sensors and ho More

by JAMESBO429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback. I understand exactly what your are talking about and I'm glad Jeff was able to explain the tire sensors in more detail. I will pass your comment along to our Honda Service District Manager so that he can get it to Honda Manufacturer's for consideration. We truly appreciate your business and look forward to serving you again.

July 04, 2018

Outstanding service. Courtaous and through service. Confortable waiting room. Timlely service. Complete inspection of auto. Service advisor explained all findiings, and re More

by WBCOWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola.
Jul 09, 2018 -

Wolfchase Honda responded

We're happy to hear that you enjoyed your recent visit to our Service Department and that Jeff was thorough and efficient. Our complimentary multi-point inspection will usually find anything that is in need of service in the near future, like your tire, so it's a great added service provided by our staff. We truly appreciate your business and look forward to serving you again.

July 04, 2018

Thanks for great service I bring my Honda back to Wolfchase Honda for all my service because they always do a great job for a great price and as scheduled. More

by Shchasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove and Abdul Jones
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our service department and thank you for your kind review. Eric and Abdul are valued members of our Service Team and we are very lucky to have them on our staff. We truly appreciate your business and we look forward to serving you again.

July 03, 2018

Routine Maintenance I had made an appt for a set time, but arrived early and they still took my car back immediately; friendly and effcient staff/service rep More

by nursekim508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 09, 2018 -

Wolfchase Honda responded

Thank you so much for sharing your experience with Jeff and Wolfchase Honda's Service Department. Our goal is 100% customer satisfaction and it sounds like Jeff provided that to you. We strive for every visit to be worthy of 5-stars and certainly appreciate your review. We thank you for your business and look forward to serving you again.

July 03, 2018

good service but staff in the main lobby are too loud. Service was quick considering I was a drop-in customer. I do not like to read in the main lobby. and at this last visit, staff would holler back and More

by LOHRUM58@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs and thank you for your feedback. I certainly agree with you and will pass your comments along to our General Manager and Sales Manager to discuss at their next meeting. We appreciate your business and look forward to serving you again.

July 03, 2018

weird sound a knocking sound was drying me crazy under the car. called jeff he drove car (weird) he had a man.found problem.car better than before. More

by LUIGIVIGLIETTI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent sound issue. I'm happy to hear that Jeff was able to determine where the noise was coming from and get it corrected. We truly appreciate your business and look forward to serving you again.

July 03, 2018

Excellent Care and Trust I trust Dexter and the service team to do both a great job and the right maintenance. Trust is key to providing great service and Dexter recommends m More

by Honda_for_Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 03, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave a five star review for our Service Department. Dexter is a very valuable member of our Service Team and always goes above and beyond to provide excellent service to our clients. We truly appreciate your your business and look forward to serving you again.

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