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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,975 Reviews

3,975 Reviews of Wolfchase Honda - Service Center

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July 15, 2018

Savvy Service You are greeted immediately upon arrival by professional, courteous staff. You are kept updated on services or future services your vehicle might need More

by lilladyzpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide us with a 5-star rating! I'm so happy to hear that you enjoyed your service visit and found our staff to be both professional and efficient. We truly appreciate your patronage and look forward to serving you again.

July 15, 2018

Oil Change As always the service was excellent . My oil change was done in record time. I have a 2004 Accord and it has been a great car. I always use Wolf Ch More

by LOGANSMEME22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am so sorry but my short term memory isn't what it use to be. Derrick help me with a question, Mario Rossio wrote up my ticket and I didn't catch the name of the person that help me when I drove in.
Jul 24, 2018 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty! It's great to see that you have serviced your Accord here for almost 15 years now and that you enjoy the service provided by our team. We appreciate your business and look forward to serving you and your accord again.

July 15, 2018

Maintenance Friendly fast knowledgeable and dependable. I appreciate all the staff at Wolfchase honda. I would recommend this dealership to anyone that is looking More

by swtpnk2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scola
Jul 24, 2018 -

Wolfchase Honda responded

Thank you so much for your wonderful review of our dealership. It's great to hear that you enjoy dealing with both our sales and our service departments and that you find our staff to be friendly and knowledgeable. We truly appreciate your business and your recommendations and we look forward to seeing you again.

July 14, 2018

Great service! I went for an oil change on a Friday while the service department was busy. It took the amount of time that was estimated. Everyone was friendly and h More

by David W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 19, 2018 -

Wolfchase Honda responded

David, thank you so much for your excellent review! We truly appreciate the opportunity to serve you and are happy to hear that everything was great. I'm especially glad to hear that you enjoyed some of our amenities like the popcorn and water. We do strive to provide truly exceptional service, so it's always a plus to hear that directly from our customers. We truly appreciate your business and look forward to serving you again.

July 14, 2018

Awesome The service staff was professional and friendly. The wait time was very good.i will always use Wolfchase Honda for all my sales and service needs. More

by REEDHELEN1701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Jul 19, 2018 -

Wolfchase Honda responded

Thank you so much for taking time out of your day to leave us a 5-star review. I'm pleased to hear that you enjoyed your visit to our Service Department and found them to be professional and efficient. We truly appreciate your loyalty and look forward to serving you again.

July 14, 2018

Professional service I brought my Honda Accord to Dexter Alexander. He diagnosed the issue quickly and sent the car to be repaired. It was a minor repair and I was pleased More

by JERRYGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 19, 2018 -

Wolfchase Honda responded

Thank you for taking the time to provide such nice feedback about your recent visit to our Service Department. I'm happy to hear Dexter got you fixed up and ready to go in an efficient manner and that you enjoyed your free car wash. We appreciate your business and look forward to seeing you again.

July 14, 2018

Oil change Excellent customer service, It did not take as long as expected since they were busy. Each employee I dealt with were very nice and polite. More

by elainebusbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis, Kevin Reeves
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave feedback regarding your recent visit to our Service Department. I'm pleased to hear that you found our staff to be friendly and the service time to be efficient. We truly appreciate your business and look forward to serving you again.

July 14, 2018

Outstanding Customer Service! Brought my CRV in for 120,000 mile maintenance. As always, Dexter provided exceptional customer service. He always goes above and beyond! Additiona More

by JDaleke
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your vehicle's service needs, we appreciate your loyalty. Dexter is amazing and always goes above and beyond to take care of our customers, so it's great to see that you recognized him for his great service. We look forward to serving you again.

July 13, 2018

Oil Change Service & Prior Service Check I was greeted in the service isle by Jeff Scola who gave my paperwork to Dexter Alexander, my previous service advisor. Dexter noted my concern and t More

by GCHICKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
Jul 19, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent oil and filter change. I'm pleased to hear that you enjoyed dealing with both Jeff and Dexter, as they are both valued members of our Service Team. I'm also happy to hear that you appreciated the complimentary multi-point inspection and that Dexter took the time to review it with you. We appreciate your loyalty and look forward to serving you again.

July 13, 2018

Extra friendly service Always a pleasure when smiling people are so eager to assist and help you! These guys are super and have been for the many years I have known most More

by TMILLS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andul
Jul 19, 2018 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty! It's always great to receive comments, like yours, that say our staff is friendly and eager to serve, as we strive to provide truly exceptional service to each and every client. We truly appreciate your business and look forward to serving you again.

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