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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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July 20, 2018

Friendly customer service Erin was a great help with my services during my recent visit. Her attitude was so friendly and inviting. You can always appreciate such great persona More

by tishab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
Jul 20, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your service needs. I’m happy to hear that you enjoyed your experience with Erin and found her to be pleasant. We appreciate your business and look forward to serving you again.

July 19, 2018

Oil change / Check maintenance light The service time was excellent and no long waiting time. Professional staff that kept me informed and made recommendations that were beneficial to my More

by bjirby07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexeter Alexander, Service Consultant
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your vehicle's service and for taking time to leave us a review! It sounds like everything went well with your recent visit, the service time, the facility and the attitude of our Service Team. We truly appreciate your business and look forward to serving you again.

July 19, 2018

Honda Service Great experience. Service department was on the ball greeting me quickly to find out what I needed. Time estimate was given and met. Friendly and t More

by JC10456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Brewer, Austin Fortenberry
Jul 24, 2018 -

Wolfchase Honda responded

On behalf of our Service Team at Wolfchase Honda, I would like to thank you for sharing this great review about your recent service experience. We are thrilled that you had a great experience and that you found our staff to be friendly, efficient and professional. We truly appreciate your business and look forward to serving you again.

July 19, 2018

Dexter is so helpful and accomodating! Dexter is always there for me. If I call with a question, he gets right back to me. When I come in, he works with me and gets the job done. Dexter is More

by TERRY38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 24, 2018 -

Wolfchase Honda responded

Thank you so much for your 5-star review and for recognizing Dexter! Dexter is so amazing and has been with our Service Team for many years. He is always on top of our customers' needs and goes above and beyond to provide them with an excellent service experience. We truly appreciate your loyalty and look forward to serving you again.

July 19, 2018

Awesome Very satisfied with the purchase and service of my vehicle. Jeff was wonderful to work with. He took the time to explain everything that was going to More

by nellganier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 24, 2018 -

Wolfchase Honda responded

Thank you so much for sharing your experience with Jeff and Wolfchase Honda. Our goal is 100% customer satisfaction and it sounds like Jeff achieved that goal for us. We want every experience to be 5-star worthy, like yours, and our team works hard to provide just that. We truly appreciate your business and look forward to serving you again.

July 19, 2018

It was outstanding!!!! Dexter was the service manager that took care of my car— He was pleasant and very helpful!!!! I have been a customer of Dexter for many years— He is a More

by TAYLORH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter ( service)
Jul 24, 2018 -

Wolfchase Honda responded

Now that's quite a tribute to Dexter and every bit of it fits him! Dexter has been with us for a long time and we are very lucky to have him on our service team. Dexter always goes above and beyond for our customers and always with a great attitude. We appreciate your loyalty and look forward to serving you again.

July 19, 2018

Above and Beyond The service was wonderful yesterday! I was pleased how they went above and beyond to meet my needs! Tony was especially helpful! Thank you Wolfchase H More

by MJSTANLEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Duggan
Jul 24, 2018 -

Wolfchase Honda responded

We couldn't be happier that Tony provided you with a great service experience. He is a true asset to our Service Team and we are lucky to have him here at Wolfchase Honda. Thank you for taking time out of your day to provide feedback and we loo forward to serving you again.

July 18, 2018

Good Job They have always done their jobs with a smile. They are thorough in what they do as well. They always keep me posted on how things are going and ap More

by BEAMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter
Jul 24, 2018 -

Wolfchase Honda responded

We strive to provide truly exceptional service to each and every customer that comes through our doors, so it's very rewarding to read your comments. Thank you for taking time out of your day to provide such a wonderful review. We truly appreciate your business and look forward to serving you again.

July 18, 2018

Service Brought my suv in to be serviced and I had just got off work. The guys in the service department were so friendly they made me feel so special! More

by TEAHATT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vickrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas, John Herod, Jason Tao
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service visit. I'm happy to hear that you enjoyed the experience and that our employees were so friendly and made you feel special. We strive for experiences like yours! Thank you for your business and we look forward to serving you again.

July 18, 2018

Amazing as always! We brought in our 2 hondas for service and waited for them.. Erin was great & they were both done ahead of the promised time! Comfortable place to wai More

by JERRYCOOK52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Henderson was awesome !!
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with you vehicles' service. It's great to hear that you have enjoyed the processes provided by our service team and found them to be professional. Erin is a valued member of our Team and I will make sure she gets a copy of your review. We truly appreciate your loyalty and look forward to serving you again.

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