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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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July 23, 2018

very helpful in and out quick very friendly I have been there for most of my service work and have always had a friendly and quick experience. Prices are reasonable no pressure to do work recco More

by GMSMITH18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Jul 25, 2018 -

Wolfchase Honda responded

We strive to provide truly exceptional service, so I'm happy to hear that you have enjoyed our service for many years. Thank you so much for your loyalty and for taking time out of your day to provide us with a 5-star rating! We look forward to serving you again.

July 23, 2018

Always excellent service! My visits to Wolfchase Honda are always pleasant experiences. At my most recent visit, Skyler took excellent care of me and saw that my car received a More

by ME.FEAZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Jul 25, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our Service Department and thank you for your wonderful review! Skyler is a valued member of our Sales Team and I will make sure he gets a copy of your kind remarks. We truly appreciate your business and look forward to serving you again.

July 22, 2018

Service experience They always take good care of my vehicle. Great experience. I will keep going there and highly recommend them. I love my Honda. Great job. More

by BAJOHNS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name. Sorry
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and for your great review. We strive to provide truly exceptional service to each and every customer that passes through our doors, so it's very rewarding to read your comments. We appreciate your business and look forward to serving you again.

July 21, 2018

Exceptional Customer Service I've been a Honda owner for over 10 years and I enjoy the team at Wolfchase Honda. Many thanks to Dexter Alexander and Jody Anthony for always taking More

by JARMEESE MORROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander and Jody Anthony
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and thank you for taking time to provide a 5-star rating for our service department. Dexter and Jody are both amazing employees who have been with us for a long time. We are very lucky to have them on our staff. We truly appreciate your loyalty and look forward to serving you again.

July 21, 2018

Great experience & customer service! My experience is always good when I go to get my car serviced. This day they went above and beyond. Much thanks to Dexter Alexander, he was a blessing More

by ELWILKINS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs. Dexter always goes above and beyond to make sure our customers are comfortable and their car's needs are addressed in an efficient and professional. manner. We truly appreciate your business and look forward to serving you again.

July 20, 2018

Faster than estimated time! The staff was very friendly and professional. I was given an estimated wait time and they were finished 45 minutes early. Also didn't need filters tha More

by notmomscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not listed and terrible with names
Jul 24, 2018 -

Wolfchase Honda responded

We truly appreciate you trusting Wolfchase Honda with your recent service needs. It's great to hear that you found our team to be friendly and professionals. I'm also happy to hear that we got you taken care of in less time that anticipated and that you did not require the filters. We appreciate your loyalty and look forward to serving you again.

July 20, 2018

Great service Top notch service department. Service writer treated me with first class service. The waiting time was less than expected for an oil change even thoug More

by a_tony96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas
Jul 24, 2018 -

Wolfchase Honda responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to leave feedback. We are striving to provide truly exceptional service to each and every customer, so it's very rewarding to read your comments. We appreciate your loyalty and look forward to serving you again.

July 20, 2018

Wonderful experience. Never have to wait long. Everyone at this service center is always helpful and friendly. Never have to wait long. They get you in and out as quickly as possible. More

by relrod01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide positive feedback and thank you for your business. I'm so pleased to hear that you always find our staff to be helpful and friendly and that your wait time is reasonable. We strive to provide truly exceptional service to each and every customer. We thank you for your loyalty and look forward to serving you again.

July 20, 2018

Best service Jeff is the best service advisor I trust him to give me good advice about my vehicle. He always remembers my name once I walk through the door and ver More

by imsocute87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our service department. I'm pleased to hear that you enjoy working with Jeff and that he is always personable and knows you by name. Jeff is a very valuable member of our sales team because of these items you have mentioned. He strives to deliver a personal experience to each customer and goes above and beyond to take care of their service needs. We truly appreciate your business and look forward to serving you again.

July 20, 2018

Great Service Center As always, Wolfchase Honda has the best service center I have ever dealt with and Skylar is an excellent rep. I was disappointed this time though bec More

by Carol's CRV Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar, Bill Thomas
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for taking the time to explain your concerns regarding your recent service appointment. I agree with you 100% and completely understand your point about the pricing on the website. They should correlate with your vehicle model correctly. I am going to do a little investigating for you and see what I can find out and then I will get back with you.

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