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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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July 28, 2018

First time at service center with my new 2018 Accord. First oil change , tire rotation. Checked in with Mario @ 7:05 AM. Checked our at 8:40. Ok but I hoped it More

by JCARNEY89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario
July 27, 2018

2011 Honda CR-V I was able to purchase 4 new tires for my 2011 Honda CR-V and get out quickly. Dexter Alexander and the staff at Wolfchase Honda always takes care of More

by CCB4U2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
July 27, 2018

Dexter is the best service representative he’s very attentive to the needs of the customer! I’ve even noticed when he’s is not at work customers ask for him. More

by deloreswoods1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
July 27, 2018

Been waiting forever I was there about 6hours, problem still not slove. I come back the day after. And I’m still here at the waiting area since 8am. It’s been 3hours. And More

by laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario
Aug 03, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback. I’m sorry to hear your repairs required a longer wait than expected, however it sometimes takes longer to determine issue and fix it. We appreciate your business and your patience.

July 27, 2018

New tires The service was fast, professional and affordable.the dealership also provided a loaner car. Awesome. I am never disappointed when bringing my vehicle More

by NELL007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Lewis
July 27, 2018

Friendly and very helpful Scott is always very helpful and friendly. I trust his advise on the service my car needs. That is the reason I go to Wolfchase Honda to get my car se More

by wwood10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
July 26, 2018

Fast, reliable, and knowledgeable The workers are ALWAYS nice a d friendly even if they are not assigned to you. You are also out in a time and professional manner. More

by KAYTHOMAS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Duggan
Sep 27, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and for your excellent review of our Service Department. It's always nice to hear from our valued customers and I will make sure the Service Manager gets a copy of your review to share with our staff. We appreciate your business and look forward to serving you again.

July 26, 2018

Fantastic service and customer care I had a nagging A/C problem on my 2010 Civic. With my crazy work schedule, my only option was an afternoon appointment. I figured that I was going More

by g johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
July 26, 2018

Awesome We always got to Dexter when we have an issue with one of our two CRVs. Dexter is always concientious in making sure we are being taken care of and re More

by KARATZLAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter in service
July 25, 2018

Service excellence at it’s best!!!!! The entire team was professional, communicated very well during the entire process, dressed professionally, and completed my repairs very quickly. Ve More

by 1kathoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar in Service Dept, Abner Turner
Jul 25, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs, and thank you for your wonderful review. I am so pleased to hear that you found our team to be professional and efficient. We strive to provide truly exceptional service, so it's really great to read your comments. We truly appreciate your business and look forward to serving you again.

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