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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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September 24, 2018

Friendly Staff First visit to this new location. In and out in less than an hour. Friendly staff took care of me. Waited in a very nice customer lounge. More

by bmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Sep 29, 2018 -

Wolfchase Honda responded

We are happy to hear your first experience with us was a good one! Thank you for taking the time to send us the kind words. We value our customers experience and strive daily to be certain all customers have the same as you did! Wishing you many safe miles ahead!

September 24, 2018

Oil Change Service agent was prompt and courteous. The oil change took longer than expected. Technician did not reset oil monitor nor provide new change sticke More

by WAYNE.WONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Oct 01, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent oil and filter change, we appreciate the business. Thank you, also, for taking time to leave feedback. I will be sure to pass your comments along to our Service Manager so they can discuss them in their next weekly meeting. We look forward to serving you again.

September 24, 2018

Service Excellent and professional service. Staff was very knowledgeable of the symptoms my Accord was having. Thanks guys for your professional care. In and More

by FW43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Sep 29, 2018 -

Wolfchase Honda responded

Thank you for trusting us with servicing your vehicle. It means a lot that you found our team to be knowledgeable and professional! We appreciate your time to give us the positive feedback! We wish you many more safe miles ahead!

September 24, 2018

Regular maintenance I've gone to Wolfchase Honda with my last 3 vehicles and the service has always been exceptional. My consultant Dexter has always been very professio More

by RHODAANDERSON205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Dexter
Sep 29, 2018 -

Wolfchase Honda responded

We love to get great reviews from our long time customers! Thank you for taking the time to share your kind words! I am pleased to hear that your experience was great from start to finish! We wish you many more safe and happy miles!

September 23, 2018

Great experience as always Dexter and John took great care of me and my vehicle. Dexter gave me an extremely close estimate of the final cost and got the work completed by mid a More

by derek.mcbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter in the service dept and John the shuttle driver
Sep 29, 2018 -

Wolfchase Honda responded

Thank you for sending us the positive feedback! We will be happy to share your great review with Dexter and John! I am pleased to hear it was a excellent and you enjoyed the service you received!

September 23, 2018

Great Service Wait was reasonable, open to of coffee, large seating area. Numerous snacks to choose from. Beautiful customer service. NICE PHONE CHARGING STATION. W More

by STINADAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Sep 29, 2018 -

Wolfchase Honda responded

Thank you for the feedback! We are happy to hear that your overall experience was a good one! Especially glad to hear you enjoyed the phone charging station! We appreciate you taking the time to share and would value your recommendation for the service department! Wishing you many safe miles ahead!

September 23, 2018

Fast work and great customer service at a good price Jeff greeted me at the service line as soon as I pulled up and had my ticket already typed up on his computer. Drop off took less than 5 minutes. I re More

by Tcaulfld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Sep 29, 2018 -

Wolfchase Honda responded

We love hearing that your service experience was a success! Jeff is great and we will let him know you enjoyed his service! Thank you for the positive feedback and taking the time to share! Wishing you many safe miles ahead!

September 22, 2018

Need to do better with the entire service that’s given. I received great service to my car except for the vacuuming of it. It was not vacuumed in the back sitting area at all. I will be looking more closer More

by sandragatewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember who was my customer service representative.
Oct 01, 2018 -

Wolfchase Honda responded

Thank you for your patronage and for your feedback. The vacuuming is provided to our customers as a courtesy when time allows for our service team to so, which is why sometimes a car is vacuumed and sometimes is it not. It is not a normal part of our procedure, but our staff does do it for customers when the time allows, We appreciate your business and look forward to serving you again.

September 21, 2018

Jeff was awesome!!! Very helpful and friendly. He was very understanding when he realized what my budget was. But also made sure I knew that some of the things needed we' More

by Honda mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Sep 29, 2018 -

Wolfchase Honda responded

We are always pleased to hear from our customers and love hearing that Jeff was mindful of your car maintenance needs! We strive to give our customers the best service that is knowledgeable and hassle free. We look forward to serving you again! Wishing you many safe miles ahead!

September 21, 2018

Bent over backwards to help Our car had worn out bearings on both front wheels with 24,000 miles on the car. We are past the 3 yr Mark for the BtB warranty. Our service guy (M More

by dlw91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario, John Lau
Sep 29, 2018 -

Wolfchase Honda responded

We are happy to hear you had a great experience with car maintenance at Wolfchase Honda! Happy to hear you were in good hands with Mario! We strive to make car maintenance as stress free as possible! We look forward to serving you again!

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