Wolfchase Honda - Service Center

Honest and upfront customer first service department I took my 2003 Honda Element in for it"s 50,000 mi maintenance service. After a full inspection of the vehicle, My Service Rep (I prefer advocate) cal I took my 2003 Honda Element in for it"s 50,000 mi maintenance service. After a full inspection of the vehicle, My Service Rep (I prefer advocate) called and spelled out the results and what services would be needed, this included several the I specifically requested. because one repair required a part not in stock they gave me the option to pick up the car or leave it overnight. Leaving it at the shop, I didn't expect to hear from them until later the next day. I received a call from Mario at *;30 the next morning and within a half hour and on my way home AND it feels like driving a new car. For transparency sake I will say that they are not the least expensive service facility but when it comes to quality products and excellent mechanics you won't find any better. It may have cost more initially but in the long run I feel that I will be saving a ton of money by going to Honda to have my car serviced. More

Excellent service from start to finish! Mario Rossi (service advisor) was a great person with whom to deal! Ritchie (mechanic) was extremely talented, knowledgeable, diversified, and posi Mario Rossi (service advisor) was a great person with whom to deal! Ritchie (mechanic) was extremely talented, knowledgeable, diversified, and positive! I couldn't have asked for a better automotive mechanic! More

Every thing was Great Unstill Everything was great greetings beverage bar time the serviced my car but when i was suppose to b finished i paidmy bill they took forever to bring my Everything was great greetings beverage bar time the serviced my car but when i was suppose to b finished i paidmy bill they took forever to bring my car OUT. Had to ask again was it ready .It finally came. Was happy it was finished & paid for short time so i could get to wk i was late anyway More

Professional and Courteous It was amazing how on point and knowledgeable employees were of their rows and helpful in area not related to their job description. They went beyond It was amazing how on point and knowledgeable employees were of their rows and helpful in area not related to their job description. They went beyond the call of duty to make me feel important or a valued customer. Thanks to Jeff and his co-workers, I am sending my son today to your location, which is out of the way, but I feel it's worth the drive. More

Quality Service - Better Than Ever I have been coming back for service since I purchased my 2012 Honda Pilot from Wolfchase Honda in 2012. Since that time I have seen the dealership sli I have been coming back for service since I purchased my 2012 Honda Pilot from Wolfchase Honda in 2012. Since that time I have seen the dealership slip away from customer service; however, I am more than pleased that someone has fixed that problem in 2018. The service experience is now very well done and the staff makes it hassle free. They do not claim to be the cheapest for service, but I feel like the quality is part of the price. Not to mention the guarantee to ensure the job is done right (standing behind the work) makes you feel much better about the service and any repair. I will continue to use Wolfchase Honda for service and repairs. More

Brake repair on hybrid civic It will sour a good relationship to be told that the conversation you had with two different employees was not “recalled” by them, apparently making y It will sour a good relationship to be told that the conversation you had with two different employees was not “recalled” by them, apparently making you the one making up the conversations. It would have been much better to just admit that you were having trouble diagnosing the problem but were continuing to work on it. More

Speedy ,courteous ,clean and professional . The people were very helpful, friendly and courteous. They took very good care of me, my wife and our vehicle . The dealership itself was very clean a The people were very helpful, friendly and courteous. They took very good care of me, my wife and our vehicle . The dealership itself was very clean and the workees were very professional. More

Friendly Staff First visit to this new location. In and out in less than an hour. Friendly staff took care of me. Waited in a very nice customer lounge. First visit to this new location. In and out in less than an hour. Friendly staff took care of me. Waited in a very nice customer lounge. More

Oil Change Service agent was prompt and courteous. The oil change took longer than expected. Technician did not reset oil monitor nor provide new change sticke Service agent was prompt and courteous. The oil change took longer than expected. Technician did not reset oil monitor nor provide new change sticker for the next oil chang. More

Service Excellent and professional service. Staff was very knowledgeable of the symptoms my Accord was having. Thanks guys for your professional care. In and Excellent and professional service. Staff was very knowledgeable of the symptoms my Accord was having. Thanks guys for your professional care. In and out in an hour and half. More