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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,975 Reviews

3,975 Reviews of Wolfchase Honda - Service Center

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September 27, 2018

Great service again Another great service visit at Wolfchase Honda. I have been using them for my service for 6 years and have never had a problem. Love that little extr More

by BETTYMANCINI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis
Sep 29, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs. I’m pleased that you found our staff to be friendly and efficient. It’s always nice to hear from our customers, like you, as we strive for truly exceptional service. We truly appreciate your business and look forward to serving you again!

September 27, 2018

Excellent service department Customer service is outstanding Lea Lawrence is the best at what she does. I will continue to use this service department. Thanks More

by EJHARGROVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 29, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs. I’m pleased that you found our staff to be friendly and efficient. Lea is great! It’s always nice to hear from our customers, like you, as we strive for truly exceptional service. We truly appreciate your business and look forward to serving you again!

September 27, 2018

Honest and upfront customer first service department I took my 2003 Honda Element in for it"s 50,000 mi maintenance service. After a full inspection of the vehicle, My Service Rep (I prefer advocate) cal More

by Terry Muldoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rossi, Tony the shuttle driver
Sep 29, 2018 -

Wolfchase Honda responded

On behalf of us all at Wolfchase Honda, I would like to thank you for sharing this great review about our service department! We are thrilled that you enjoyed your experience! We will be sharing your feedback with our team. Wishing you many more safe miles!

September 26, 2018

Excellent service from start to finish! Mario Rossi (service advisor) was a great person with whom to deal! Ritchie (mechanic) was extremely talented, knowledgeable, diversified, and posi More

by BENKAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rossi, Richie
Sep 29, 2018 -

Wolfchase Honda responded

Thank you for taking time to send us the great review! Mario and Richie do a great job! We are thrilled to hear that your experience before and after the service was a great experience! Wishing you many more safe miles!

September 26, 2018

Every thing was Great Unstill Everything was great greetings beverage bar time the serviced my car but when i was suppose to b finished i paidmy bill they took forever to bring my More

by GRIFFINPAMELA420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Sep 29, 2018 -

Wolfchase Honda responded

Thank you for taking the time to send us feedback. We are happy to hear that you were served promptly, but also sorry to hear it took a while to retrieve your car. We do understand the value of your time and promise not to take so much next time! Wishing you many more safe miles ahead!

September 26, 2018

Professional and Courteous It was amazing how on point and knowledgeable employees were of their rows and helpful in area not related to their job description. They went beyond More

by CAROLYNECLARK1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mr. Lewis, Jeff, girl vacuum volunteer to help with the car wash process, 2 ladies at check out very polite, 2 car wash men (helped me)
Sep 29, 2018 -

Wolfchase Honda responded

On behalf of us all at Wolfchase Honda, I would like to thank you for sharing this great review about our service department! We are thrilled that you enjoyed your experience! We will be sharing your feedback with our team. And we agree, Jeff is great! Wishing you many more safe miles!

September 26, 2018

Quality Service - Better Than Ever I have been coming back for service since I purchased my 2012 Honda Pilot from Wolfchase Honda in 2012. Since that time I have seen the dealership sli More

by RBMOULDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
Sep 29, 2018 -

Wolfchase Honda responded

On behalf of us all at Wolfchase Honda, I would like to thank you for sharing this great review about our service department! We are thrilled that you enjoyed your experience! We will be sharing your feedback with our team. Wishing you many more safe miles!

September 26, 2018

Brake repair on hybrid civic It will sour a good relationship to be told that the conversation you had with two different employees was not “recalled” by them, apparently making y More

by lcreasons
Friendliness
Recommend Dealer
No
Employees Worked With
Skyler Lewis. Abdul Jones
Sep 27, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave a review. I have spoken with both Skyler and Abdul about your vehicle and have found that they had to order parts to get your vehicle fixed, which took several days to get in. They did provide you with a loaner car for a week during the time which your car was being fixed. I understand that you were not happy with the charges to get your vehicle fixed, however Mr. Jones, our Service Director did indeed discount your bill by a substantial amount to save you a good amount of money on your final total. We appreciate your business.

September 25, 2018

Speedy ,courteous ,clean and professional . The people were very helpful, friendly and courteous. They took very good care of me, my wife and our vehicle . The dealership itself was very clean a More

by HDGOLIDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul jones, Lea Lawrence
Sep 29, 2018 -

Wolfchase Honda responded

We love to hear our customers refer to us as speedy, courteous, clean and professional! Thank you for the great review! I'm pleased to hear you had a great experience and would value your recommendation of our service department! I will share your kind words with the service team! Wishing you many safe miles ahead!

September 24, 2018

Friendly Staff First visit to this new location. In and out in less than an hour. Friendly staff took care of me. Waited in a very nice customer lounge. More

by bmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Sep 29, 2018 -

Wolfchase Honda responded

We are happy to hear your first experience with us was a good one! Thank you for taking the time to send us the kind words. We value our customers experience and strive daily to be certain all customers have the same as you did! Wishing you many safe miles ahead!

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