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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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March 23, 2024

Courtesy cleanses neat friendly good service appearance talk to you greeting was good polite happy eyed contact conversation More

by SANDRACRAWFORD5705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Wolfchase Honda responded

Thanks, Sandra, for the amazing feedback. We're happy to hear that your service visit with us earned 5-star rating, as we strive to provide exceptional service to each and every client we have the privilege of working with. We value your business and look forward to serving you again.

March 23, 2024

Always a great experience. Skyler does a great job I will continue to get my car serviced here in the future More

by BANEYJOSH
Recommend Dealer
Yes
Employees Worked With
Skyler
Mar 25, 2024 -

Wolfchase Honda responded

Your continued support and the kind words you’ve shared in this five-star review mean the world to us. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again. Skylar is a valued member of our Service Team and I will certainly pass a copy of your feedback along to him. We value your loyalty and look forward to serving you again.

March 23, 2024

Kenneth “Rags” Jones is a pleasure to work with in Service Department. Always friendly, courteous and professional. More

by wandamae72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Wolfchase Honda responded

Thanks for continuing to choose Wolfchase Honda for your service needs, we value your loyalty. It's great to hear that Kenneth was such a pleasure to work with, as we strive to provide every customer with an exceptional experience. We appreciate you taking time to provide our team with a 5-star rating and we look forward to serving you again.

March 21, 2024

Kenneth was very helpful and answered all the questions I had and then some! Thank you! More

by MPIERCE08
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Wolfchase Honda responded

Thanks for choosing Wolfchase Honda for your recent service needs and for taking time out of your day to provide our team with a 5-star rating. It's so rewarding to read your feedback, as Kenneth strives to provide his very best to each and every customer he has the privilege of serving. We value your business and look forward to serving you again.

March 20, 2024

Dexter was great. He was very professional and was in contact with me throughout the entire process. He explained everything that was being done and he wasn’t pushy on More

by ravenmcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Wolfchase Honda responded

Thanks, Raven, for the amazing feedback. It's wonderful to hear that you enjoyed the overall service experience provided by Dexter. Dexter has been with us since the beginning and is a true asset to our service team. He strives to provide over the top service to each and every customer he has the privilege of assisting. We truly value your business and look forward to serving you again.

March 20, 2024

Wolfchase Honda Service Dept. is the safe, helpful, professional place to get your car cared for in Memphis. Jon Tierney is just wnderful and very wise about your car. Donny F More

by SHARPEPREACHER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Fulkerson
Mar 25, 2024 -

Wolfchase Honda responded

We are thrilled to hear that you had a seamless and stress-free experience with our team here at Wolfchase Honda. Both Jon and Donnie are very valued members of our Service Team and we are lucky to have them on our staff. Your kind words serve as a great testament to the hard work and dedication we invest in each job. We value the opportunity to serve you and look forward to serving you again.

March 20, 2024

Windshield had a little crack & needed it fixed. They got it fixed in a timely manner & actually sent someone to my home. More

by CMLH4EVER
Recommend Dealer
Yes
Employees Worked With
Don't remember but he was nice & got my needs fixed.
Mar 25, 2024 -

Wolfchase Honda responded

Thank you so much for taking the time to leave feedback regarding your recent experience with our dealership. It's wonderful to hear that you windshield was fixed quickly and that we were able to bring the service to you at your home. We strive for exceptional service processes, so it's very rewarding to read your comments. We value your business and look forward to serving you again.

March 19, 2024

My service representative answered all of my questions and Great customer service and always has a smile. Thanks so much More

by Mrsgbogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Wolfchase Honda responded

Thank you so much for taking the time to provide feedback regarding your recent service visit at Wolfchase Honda, we value the 5-star rating and the opportunity to serve you. We're thrilled to hear that you enjoyed working with Skylar and loved his customer service, Skylar is a valued member of our Service staff, so thank you for recognizing him. We look forward to serving you again.

March 18, 2024

John is an incredible service advisor. His integrity and diligence is unparalleled in todays environment. More

by cmfay4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Wolfchase Honda responded

Thank you so much for your amazing feedback, I can't wait to share it with John as it will be so rewarding to him. I completely agree with you, John's customer service is second to none and we are more than lucky to have him on our service team. We value your business and look forward to seeing you again.

March 18, 2024

Dexter was great! Top tier service. Top tier quality. Dexter was great! Top tier service. Top tier quality. More

by RICE9739
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Alexander
Mar 25, 2024 -

Wolfchase Honda responded

Thank you for your gracious words! We’re delighted to hear you enjoyed the service experience with Dexter. Providing exceptional service experiences is Dexter's top priority, and I can't wait to pass along your feedback to him. Positive comments, like yours, motivates our team to keep exceeding expectations. We value your business and look forward to serving you again soon!

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