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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,973 Reviews

3,973 Reviews of Wolfchase Honda - Service Center

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October 03, 2018

I was well pleased with the service and the personnel !!. Simply because I was pleased with my visit and the service as well as with the personnel !! I do not know how to say how I feel in any other way. More

by WRAY4444Sunshine
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rossi, advisor.
Oct 08, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide us with feedback and give us a 5-star rating. I'm pleased to hear that everything went well with your recent service visit and you found our team to be both efficient and friendly. We appreciate your patronage and look forward to serving you and your vehicle again.

October 03, 2018

Oil Change Experience was Actually Fun This was my first service since purchasing my HRV. The work was done promptly and efficiently. Every contact with the service representative and cashi More

by K.TAYLOR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 08, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your HR-V's recent service needs. It sounds like you really had a great experience and enjoyed working with our team. We strive to provide truly exceptional service, so it's very rewarding to read your comments. We appreciate your business and look forward to serving you again.

October 03, 2018

Great service Timely, courteous, shuttle on time, car is running well and Skyler was very helpful and professional. I'll definitely be back for repairs and other b More

by TGARDNER999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Oct 08, 2018 -

Wolfchase Honda responded

Thank you for your wonderful feedback and for allowing Wolfchase Honda the opportunity to service your vehicle. I'm happy to hear that Skyler provided you with a smooth and efficient service visit and that you enjoyed the shuttle service. We truly appreciate your business and look forward to serving you again.

October 03, 2018

Fast and professional Wolf chase had me in and out in half the time I was told. Very courteous and professional. I came in for recall work and was expecting to be there for More

by TFONTANA719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony my service advisor
Oct 08, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent recall work and for taking the time to leave a 5-star review! I'm happy to hear that you found our team to be both courteous and professional and also that they got your vehicle ready in an efficient amount of time. Tony is a valued member of our Service Team and I will make sure he gets a copy of your comments. We truly appreciate your patronage and look forward to serving you again.

October 03, 2018

Honda Service on 10/02/18 Dexter is THE BEST! He got my car in-oil change, tires rotated-and I was out in 1 1/2 hours or less! The service is why I keep buying Hondas! More

by LISAMCADV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter in service dept.
Oct 08, 2018 -

Wolfchase Honda responded

Thank you so much for your loyalty! Dexter has been with us for many years and is a valued member of our Service Team. I'm so pleased to hear that you enjoyed the experience provided by him and found him to be the best. We appreciate your business and look forward to serving you again.

October 03, 2018

Great Service Great customer service. Got an oil change and tire rotation. Received courteous service. I didn’t have a long wait and they called me when my car was More

by Jennifer Adams-Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Oct 08, 2018 -

Wolfchase Honda responded

We appreciate you choosing Wolfchase Honda for your recent service needs. It's great to hear that your services were quick and efficient and that you found our staff to be courteous. We appreciate your loyalty and look forward to serving you again.

October 03, 2018

Good oil change experience Skyler was courteous and helpful. He mentioned items that would need attention in the future but did not pressure me. The oil change was done well. I More

by tob25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis
Oct 08, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback for our Service Department. I'm happy to hear that you enjoyed your visit and that Skyler was helpful and courteous. We do normally recommend items that may need to be addressed in the future, but like you said, there is no pressure to get them done. We appreciate your business and look forward to serving you again.

October 03, 2018

I brought my car in for oil change. They said the time-sett thread insert needed to be replaced. This was done but my car is dripping oil on the garage floor. Prior to this work it was More

by DAVIDAVOYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Oct 08, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback. I'm sorry to hear that you are not pleased with the final result. Please contact our Service Manager, Abdul Jones, at your convenience at 901.255.3751 to discuss this further with him so that we can get his right for you.

October 03, 2018

Outstanding service Every experience at Wolfchase Honda’s service department is pleasant. The employees make you feel welcome and offer Top-notch customer service. I don’ More

by MRSLUCI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Oct 08, 2018 -

Wolfchase Honda responded

Wow, we love to see customer reviews like yours! We truly appreciate your loyalty and your wonderful feedback and look forward to serving you again.

October 02, 2018

Great service The staff at the dealership are always welcoming and friendly. They seem to truly care about the customer and their satisfaction. Dexter always take More

by P.VIAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dexter is awesome!
Oct 02, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs, we appreciate your loyalty. It's great to hear that you find our staff to be welcoming and professional and you are correct, we really do care about you and your Honda. Dexter is amazing, he is one of our most valued service writers, and always goes above and beyond for our customers. We truly appreciate your business and look forward to serving you again.

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