Wolfchase Honda - Service Center

Incompetence Lack of communication within the team. On two recent occasions my visit was elongated by the failure of communication within the team. Ex. Waiting f Lack of communication within the team. On two recent occasions my visit was elongated by the failure of communication within the team. Ex. Waiting fifteen minutes for my completed car to be returned to me because the team was looking for my wife's car which had been serviced two weeks ago. More

Dead battery replaced under warranty. Quick, friendly response to problem and fast turn around. Hate having a battery go bad on a new car, but appreciate service department and staff maki Quick, friendly response to problem and fast turn around. Hate having a battery go bad on a new car, but appreciate service department and staff making it a priority to get it fixed. More

Great customer service and I did not have to wait long !! Everybody was extremely nice and helpful while I was there. I received great customer service. I also did not have to wait long either , I was in and Everybody was extremely nice and helpful while I was there. I received great customer service. I also did not have to wait long either , I was in and out in no time! More

Excellent service took me right back to my work and I barley got back and they were through with my vehicle. They came to pick me back up when I asked them to. took me right back to my work and I barley got back and they were through with my vehicle. They came to pick me back up when I asked them to. More

Great service! Took care of our service issue with care and speed! Thank you Wolfchase Honda for taking care of my wife’s Odyssey! AKA - the Family Shuttle! Took care of our service issue with care and speed! Thank you Wolfchase Honda for taking care of my wife’s Odyssey! AKA - the Family Shuttle! More

Quick,polite efficient service. The service received was courteous,fast and efficient.Very satisfied with my experience!Jeff greeted me with a smile and I was contacted promptly with The service received was courteous,fast and efficient.Very satisfied with my experience!Jeff greeted me with a smile and I was contacted promptly with a small issue that needed to be addressed. More

Oil change & software update Service department was excellent. The whole area was immaculate and a rep helped me within minutes of arrival. Rep explained all work that was done. M Service department was excellent. The whole area was immaculate and a rep helped me within minutes of arrival. Rep explained all work that was done. My only hesitation from 5 stars was that they failed to tell me that software update erased all info I had in the vehicle computer--time, phone, audio, etc. Unfortunately, I did not realize until well after I left the dealership. My car is only a few months old and salesman had entered all that data at time of sale. I was a little annoyed I had to pull out manual and enter it all again. Would have been nice if they had warned me that that would happen. Other than that, service experience was excellent. More

Great Service I always receive excellent service from Wolfchase Honda. Usually when I go to service my vehicle, I am helped by Dexter in the Service Dept. Dexter i I always receive excellent service from Wolfchase Honda. Usually when I go to service my vehicle, I am helped by Dexter in the Service Dept. Dexter is very kind and attentive. He understands my vehicle and gives good advice. Dexter makes certain that my service in good, fast, and done right. More

Excellent Customer Service I love this particular Honda service center. They're always accommodating their customers to ensure that each and every guest is satisfied. Thanks for I love this particular Honda service center. They're always accommodating their customers to ensure that each and every guest is satisfied. Thanks for extending your hours of operation until 6pm. I enjoy the flexibility of having my car serviced after leaving work. Will definitely be back!!! More

Car Service I was prepared to be there all day. However, I was there maybe 2 hours if that long. The service was fast and complete. I have not regret getting m I was prepared to be there all day. However, I was there maybe 2 hours if that long. The service was fast and complete. I have not regret getting my car from Honda at all. More