3,975 Reviews of Wolfchase Honda - Service Center
Awesome‼️ I called on the phone before coming in and talked to Dexter. The Service was great they kept me abreast to everything going on and other services I ne I called on the phone before coming in and talked to Dexter. The Service was great they kept me abreast to everything going on and other services I needed... More
Awesome customer service!!! The staff greet you as you pull up, eager to help you. They ask relevant questions about your reasons for coming in, and explain what they plan to do The staff greet you as you pull up, eager to help you. They ask relevant questions about your reasons for coming in, and explain what they plan to do to investigate those concerns. There are shuttles if you need a ride somewhere because you don’t want to wait, and they will call you to tell you when you vehicle is ready for pick up. More
Friendly, professional and efficient Service was very efficient. Employees were friendly yet professional. Kept me informed as work was being performed. Waiting area comfortable. Check Service was very efficient. Employees were friendly yet professional. Kept me informed as work was being performed. Waiting area comfortable. Checkout was quick and easy. More
1st service on Lucy The service center is always quick & easy to get in and write up the ticket. The estimated time is always close to when your car is ready! The service The service center is always quick & easy to get in and write up the ticket. The estimated time is always close to when your car is ready! The service people always go over the ticket @ what service was done to your car! More
Appointments needed Appointments are needed for maintenance to keep the numbers down in the waiting area. The area is not large enough to fit the number of people that wa Appointments are needed for maintenance to keep the numbers down in the waiting area. The area is not large enough to fit the number of people that was there (roughly 20 people) comfortably. More
Poor service It takes absolutely too long to be service at this center. Their focus is getting you to pay more money verse actually servicing the customers. I spen It takes absolutely too long to be service at this center. Their focus is getting you to pay more money verse actually servicing the customers. I spent 4hrs to tell me nothing about an issue I had and to get an oil change. It’s unacceptable. If I could get rid of this car today I would. Their customer service is awful but bug you to get great reviews! And to think my car is not even 2 yrs old yet and got more problems than anyone More
Great and Professional Greeted and checked me in right away. Given accurate service time. I was unhappy being forced to watch Fox News in the waiting area. I feel a customer Greeted and checked me in right away. Given accurate service time. I was unhappy being forced to watch Fox News in the waiting area. I feel a customer service waiting are should be on a generic station or no television. It was a very busy Saturday so there was barely anywhere to sit for 2 hours. More
Dexter is the best! Dexter was very friendly and prompt with my car. The service center was packed but he gave me a wait time and called my name at the time he gave me. I Dexter was very friendly and prompt with my car. The service center was packed but he gave me a wait time and called my name at the time he gave me. I willbe returning for his service. More
Service Department I have an overall good experience in having my care serviced this past weekend. My Service Technician Jeff always takes good care of my vehicle needs I have an overall good experience in having my care serviced this past weekend. My Service Technician Jeff always takes good care of my vehicle needs. The Service Manager is very professional and represents the dealership well. More
Oil Change Wolfchase Honda has a very good customer service within their service department. They are very attentive, and I rarely have to wait very long for ser Wolfchase Honda has a very good customer service within their service department. They are very attentive, and I rarely have to wait very long for service completion. More