Wolfchase Honda - Service Center

90,000 Miles The service was quick, efficient, and informative. The technician came out and explained all the benefits to completion of thr work. The service team The service was quick, efficient, and informative. The technician came out and explained all the benefits to completion of thr work. The service team was friendly and knowledgeable. More

It was perfect Everyone was very friendly and great to work with in the service department. Abdul was very helpful and friendly. Made the trip to the service depa Everyone was very friendly and great to work with in the service department. Abdul was very helpful and friendly. Made the trip to the service department enjoyable. More

Repeatedly put too much air in tire A young man pulled my vehicle around without communicating with me that he acknowledged that I was waiting on the car and that the key was left in the A young man pulled my vehicle around without communicating with me that he acknowledged that I was waiting on the car and that the key was left in the car for me. I asked him if he had the key and he just pointed to the car and walked off. Hours after leaving the dealership, my tire pressure light appeared. I stopped at Discount Tires and asked for my tire pressure to be checked. There was too much air placed in my tires from the service dept. This was the 2nd time consecutively that this has happened to my car. Also, I am disappointed with the fact that Honda has not recalled the 2014 Honda Accord for starter motor issues and battery issues. I am now at 38,390 miles and have had a total of 3 batteries and my car doesn’t always start right away. I sometimes have to push the starter button multiple times. My radio stations sometimes freeze. I have to turn it off and on to get it to work as expected. Well, I can continue with the workmanship of the car, but I think you are already aware of these issues. Back to the service dept, you do have a young lady that works in the bay who has a pleasant personality and greeted me professionally. She is an asset for this service department. My writing is a bit hard, but I can't stress the need for great customer service. Plus, I now have a lack of confidence that I will be treated well overall at this dealership - the dealership is not standing behind of or in front of their product with reasonableness. More

Awesome experience Dexter makes car maintenance easy. I appreciate the way he makes a customer feel special, giving full attention to your questions or concerns. The ser Dexter makes car maintenance easy. I appreciate the way he makes a customer feel special, giving full attention to your questions or concerns. The service department is the reason, I have purchased a second Honda from Wolfchase Honda. More

I was pleased . . . Jeff S. is great! He is good at explaining what needs to be done. I also trust that he does not recommend unnecessary services. I always ask for hi Jeff S. is great! He is good at explaining what needs to be done. I also trust that he does not recommend unnecessary services. I always ask for him when I take my car in for service. More

Oil change I had came in on a Saturday morning around 10 and out in less than an hour. Tony was awesome and very sweet and genuine. I had came in on a Saturday morning around 10 and out in less than an hour. Tony was awesome and very sweet and genuine. More

2019 HRV Part that falls off The rear hatch where one puts their hand to pull down to close the hatch would fall out. The part was defective, because after reinserting it, it con The rear hatch where one puts their hand to pull down to close the hatch would fall out. The part was defective, because after reinserting it, it continued to fall out. The part was ordered and service performed within two days. More

Great I ran by the service department one day because the Brake fluid light on. They added fluid no charge. I really appreciated it. No problems since. I ran by the service department one day because the Brake fluid light on. They added fluid no charge. I really appreciated it. No problems since. More

Awesome service The customer service is always great and swift. The employees are always keeping you up to date with where the service technicians are with your car. The customer service is always great and swift. The employees are always keeping you up to date with where the service technicians are with your car. More

Maintenance Dexter is always great. He is professional, affective, efficient, and thorough. He has been there a long time and everytime I have gone to him things Dexter is always great. He is professional, affective, efficient, and thorough. He has been there a long time and everytime I have gone to him things have been done right. More