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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,972 Reviews

3,972 Reviews of Wolfchase Honda - Service Center

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September 12, 2024

The best ever! Dexter always hooks me up and does right by me and my car. More

by JANSENJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

John T. In service has taken such good care of me and my car. It'll be 20yrs old next year More

by TMARTELLO6688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Wolfchase Honda responded

Thanks for recognizing the amazing service that John provides to our clients. We are truly thankful to have him on our team. We value your loyalty and look forward to serving you and your car again soon.

September 09, 2024

Wolfchase Honda has amazing, fast, and efficient service that can not be beat! Highly recommended! More

by BRANDONGKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Wolfchase Honda responded

Thanks for your amazing review, Brandon. I can’t wait to share it with our Service team, it will make their day. We look forward to serving you again.

September 09, 2024

Great customer service, nice people from driver to service rep to check out. Bought my car from this location and have had no regrets since. More

by lynniet49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Wolfchase Honda responded

First and foremost, thanks for your loyalty, we truly appreciate it. It’s great to hear that you had a great experience with our Service Team. We strive to always provide exceptional service, so your comments are very rewarding. We look forward to serving you again.

September 09, 2024

Very knowledgeable and detailed about what needs to be done. Great work and awesome job. More

by CHRYLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Wolfchase Honda responded

Thanks for choosing Wolfchase Honda for your recent service needs. It’s great to hear about your visit and we truly appreciate your feedback. I will be sure to share it with our staff during our next meeting. We value your business and your opinion.

September 06, 2024

Went in for an oil change. Got upsold to a full service 3000 miles ahead of schedule. Had to return to have them get some leaves out of the AC blower. Normally change my own ai More

by Wraith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dexter Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service visit. I will pass your concerns along to our Service Manager for his review. You should hear back from him or our Assistant Service Manager soon.

September 06, 2024

My family is consistently pleased with the service department at Wolfchase Honda. They are knowledgeable and professional. Scheduling is very prompt. More

by nodelossantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Wolfchase Honda responded

Thanks for continuing to choose Wolfchase Honda for your service needs. It means the world to us. We’re so pleased to learn that you always enjoy the team and find them to be both knowledgeable and professional. We value your business and look forward to serving you again.

September 06, 2024

Dexter Alexander is the best service rep you have. I trust him completely. However, I was in a week ago for an oil change. My summary show everything was fine except I needed a new air filter. But les More

by WYDIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Wolfchase Honda responded

Wydiva, thank you for your feedback. I completely understand your concerns and will pass them along to our Service Managers for review. I can assure you they will take the appropriate measures. We value your loyalty and want you to be completely satisfied.

Sep 11, 2024 -

WYDIVA responded

Thank you for responding. Checking the air pressure in the tires is not a big thing but what if the brakes weren’t check or something else major. It could cost a person their life.

Sep 11, 2024 -

Wolfchase Honda responded

You are absolutely correct, this is of the utmost importance and we appreciate you bringing it to our attention.

September 06, 2024

Dexter was so helpful. He was ready for my Honda, and I was in and out quickly. More

by LORILSUMPTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I’m glad that places like Wolfchase Honda exist. It’s a family-run company full of employees who are invested in their guests’ well-being. What’s not to love? They take great care of my vehicle ever More

by ADUGGAN520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Cody