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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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May 03, 2024

Terrible service dept rude guy waited 4 hours. I will Never go back. Terrible time. More

by utvol67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service experience. I'm so sorry to hear that your service experience was below your expectations. We strive for 100% customer satisfaction, so I apologize that we failed to achieve that for you. Based on the information provided, we are unable to determine your name and who you worked with, but would love to learn more about your experience. If you could please contact one of our Customer Relations Managers at 901-255-3736, we would the opportunity to try and work this out with you.

May 02, 2024

Great service . Friendly employees . Nice waiting area with coffee and snacks. Will return for all service More

by Barryjoyce57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I can't say enough about their service department. Everyone was great and they really care and take care of you and make sure everything is right the first time. I would recommend them to all my frien More

by tnlawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

The team/staff at Wolfchase Honda is always helpful and very friendly. I would recommend to everyone! Thank you! More

by hhill8901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Dexter is professional keeps you updated on what services are needed , they try to have out in a timely manner. More

by LW121W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

John T was very cordial and professional. Car was in and out the same afternoon. Also had a van take me home and then come back to get me!! More

by jnewman223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

CUSTOMER SERVICE IS ABSOLUTELY AMAZING, EVERYTHING WENT SMOOTHLY AND EVERYONE WAS SO HELPFUL AND KIND. More

by CATHY.HARRIS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SHERRY FLOYD, LINDA COX
May 01, 2024

The service was much quicker than I anticipated! I was very satisfied with the service I received. More

by Longtel2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the gentleman that help me, but he was very nice and polite.
April 29, 2024

I have always had a great experience whenever I came to Wolf Chase Honda. All the associates are very friendly and very detailed about any information dealing with your vehicle. More

by dlaswift_63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Hi, it was my first time there, The customer service was good and the service was fast. More

by kelseycarey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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