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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews
Call Service Center (901) 255-3700

3,976 Reviews of Wolfchase Honda - Service Center

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May 11, 2024

Outstanding customer service and care. He was very helpful with getting me van serviced fast. More

by ELIJAHAUSTINJR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024

Wolfchase Honda has provided great service on our car and we are pleased and thankful. More

by WHITLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Dexter and the Team at Wolfchase Service which I believe is led by Abdul Jones is the best in the city. I have utilized their services for 10+ years. In addition to performing great repair/maintenace servi More

by WILLIAM47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024

My service advisor, John Tierney, is exceptional. The entire service team have been great to work with. More

by kbllady61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024

The only reason why I frequent this dealership because of the exceptional service provided by Dexter Alexander, a dedicated processional. More

by WALLEN810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Wolfchase Honda responded

Thank you so much for the amazing feedback and for continuing to choose Dexter and our Service Center for your service needs. We truly appreciate your loyalty and I will be sure to pass along your compliments to Dexter.

May 06, 2024

Colton was professional and explained everything in great detail! And the customer service is amazing! More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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May 06, 2024 -

Wolfchase Honda responded

Erica, thanks so much for taking time out of your day to provide our service team with a 5-star rating based on your recent experience. We value your business and your opinion.

May 06, 2024

Dexter is great at what he does, honest and communicates brilliantly. I always ask for him by name, from 2006 - the present. More

by tracyrjohnson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wolfchase Honda responded

Thanks, Tracy, for your continued loyalty to our Service Center and your trust in Dexter. Dexter is a valued member of our Service Team and we are lucky to have him at our dealership. We truly appreciate your kind words and look forward to serving you again.

May 05, 2024

Dexter has always been our "go to" service rep. He's always friendly and knowledgeable. We're on our third Honda and Dexter keeps us rolling! More

by HTMIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Wolfchase Honda responded

Thank you so much for the 5-star rating and your continued loyalty, it means the world to us! Dexter is a valued member of our Service Team and we're so happy to hear you love working with him. I will be sure to pass your amazing compliments along to him as it will really make his day! We value your business and look forward to serving you again.

May 05, 2024

I am very satisfied with the 30,000 mile service on my CRV. Dexter is a superb representative for Wolfchase Honda service dept. Thank you for everyone's professionalism. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Wolfchase Honda responded

Thanks, Wendy, for the amazing feedback regarding your recent service visit here with Dexter. It's great to hear that you enjoyed the overall process and the professionalism. It's so rewarding to read your feedback, as Dexter is a very valuable member of our service team and always strives to provide only the best to our customers. We value your business and your opinion.

May 04, 2024

Dexter is always helpful and such a great person to work with. Great Service. And shout to the snack lady! She was so friendly and nice. More

by T. Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Wolfchase Honda responded

Thanks, so much, for your kind remarks and the 5-star rating! We love to hear great things about our employees, especially Dexter and Kathy. They are both extremely valuable members of our team here at Wolfchase Honda. I will be sure to pass along your compliments to them. We truly appreciate your business and look forward to serving you again.

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