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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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June 26, 2024

I like the dealership due to the location and past experience. I’ve purchased all of my Honda’s from this location with the exception of my daughter’s current car. The past maintenance experience was More

by Sunbriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He’s not listed and I do not remember his name.
Jun 27, 2024 -

Wolfchase Honda responded

Thank you for taking the time to provide us with your feedback. We strive for 100% customer satisfaction, so it's disappointing to learn that the past few experiences with our Service Department have not met your expectations. I have forwarded your comments to our General Manager and our Service Director for their review. On behalf of our entire Service Department, I apologize for the negative experiences and would love to learn more about who you worked with and what your experience involved. At your convenience, can you please respond privately with your Name and describe to me the individual(s) in the Service Department that your worked with, so that our managers can either coach them or take the steps necessary to overcome these issues. We value your business and want you to be completely satisfied.

June 26, 2024

I have used this dealership (Wolfchase) for many years. Always had quick and friendly service in both service and purchase relationships. I always go here for service. More

by CHARLESWMARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Excellent service on my car and polite staff that kept me informed on how long it would be More

by KARENBATTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Service was good Prices were too high Wait wasn’t long this time.advisor good More

by butterfli4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
2.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

I like this place. They do the work in a timely manner and the staff is friendly. You get free snacks in the waiting room too ! More

by Barryjoyce57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Wolfchase Honda responded

Thanks, Barry. It means the world to us that your like our dealership and our dealership family. We like you too! We truly appreciate your business and look forward to serving you again.

June 22, 2024

All the people at this dealership were extremely helpful. And they kept me informed as to what was being done on my car as they did it. The work was done in a timely manner and I was in and out in very litt More

by BHIGHLAND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

They were fast and efficient. They took good care of me. Donnie was so helpful More

by Akollasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Vickrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Wolfchase Honda provides outstanding customer service, knowledgeable and responsive vehicle maintenance, in a respectful and courteous atmosphere. More

by LoveMyAccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

They services has always taken care of my needs. From minor to major work, I would recommend it to a friend that’s in need. More

by DEQUN.MILLER34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Had a problem with the low tire pressure sensor coming on. We kept airing the tires but kept losing air. The found a nail/screw in the tire. They were able to repair the tire and we haven't had the sensor More

by ELROD9743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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