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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,972 Reviews

3,972 Reviews of Wolfchase Honda - Service Center

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June 27, 2024

Always get great service here. They are prompt in getting your car back to you and very friendly More

by BVCrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Dexter is awesome! I have done one survey already, but will do this one too. Enjoyed the experience! More

by REXMUNSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Very nice and pleasant friendly knowledgeable of your situation always welcome you ready to answer your questions More

by hmadden57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Dexter is trustworthy, professional and courteous. Thank you for being my personal Honda Rep. You’re appreciated. More

by KENITRAWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

It’s was fast and great service. Would continue to go and get serviced. Great customer service More

by nbryant198540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Dexter was great. He explained everything to me where I could understand. Thank you Dexter. More

by ACFWilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Dexter was very professional and courteous before, during, and after my car's service. He provides exceptional advice, and I would recommend him to my elderly parents to seek his advise on their Hond More

by tjeevan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

I have used this dealership (Wolfchase) for many years. Always had quick and friendly service in both service and purchase relationships. I always go here for service. More

by CHARLESWMARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

I like the dealership due to the location and past experience. I’ve purchased all of my Honda’s from this location with the exception of my daughter’s current car. The past maintenance experience was More

by Sunbriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He’s not listed and I do not remember his name.
Jun 27, 2024 -

Wolfchase Honda responded

Thank you for taking the time to provide us with your feedback. We strive for 100% customer satisfaction, so it's disappointing to learn that the past few experiences with our Service Department have not met your expectations. I have forwarded your comments to our General Manager and our Service Director for their review. On behalf of our entire Service Department, I apologize for the negative experiences and would love to learn more about who you worked with and what your experience involved. At your convenience, can you please respond privately with your Name and describe to me the individual(s) in the Service Department that your worked with, so that our managers can either coach them or take the steps necessary to overcome these issues. We value your business and want you to be completely satisfied.

June 25, 2024

Excellent service on my car and polite staff that kept me informed on how long it would be More

by KARENBATTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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