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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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June 12, 2020

This was my first time working with Wolfchase Honda service department. Their level of service and professionalism is far superior to the other Honda dealerships in Memphis. I will most definitely work More

by MargaretP
Recommend Dealer
Yes
Employees Worked With
Mario Rossi
June 11, 2020

Easy and quick Friendly staff. We have bought two new cars and one used car from Fred Mack, he has been great to deal with. I always bring my vehicles in to Wolfchas More

by TIMBIERDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
William McCarley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mack, Jason Tao, Mario Rossi
June 11, 2020

Everyone was polite, professional and helpful. I will return and recommend this company to others. Also, I would recommend Mario Rossi to others as well. More

by latoyaburress
Recommend Dealer
Yes
Employees Worked With
Mario Rossi
June 11, 2020

Great service, quick, and very nice ! Been using Wolfchase Honda to service my vehicle since I got my Civic in 2018, and I’ve never been disappointed. More

by TAYHEARN
Recommend Dealer
Yes
Employees Worked With
YEEN BRICENO DE PU
June 11, 2020

Very bad customer service ever. Very rude employees. No respect for the customer time. More than 5 hours to change filter and oil with appointment!!!! More

by bassem_mories
Recommend Dealer
No
Employees Worked With
Dexter Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And all the service team.
June 10, 2020

great experience The wait time was as promised. The service department was practicing great Social Distancing. The mechanic explained every detail about the 90,000 mil More

by MOMMYL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tao
June 10, 2020

Dexter is very professional and customer service oriented. I look forward to seeing him for service! I have been a customer for years!Give him a raise! More

by NBUCKLEY97
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence, Bill Thomas, Eric Hargrove, Tony Duggan, Mario Rossi
June 10, 2020

Everything was great as always! The service was very prompt and professional from scheduling the appointment til the end. Thank you again for everything i really appreciate it. More

by JANAYALEYAH
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

Bad customer service and very rude employees ever!! I came at 7:00 am first customer, more than 5 hours to make filter and oil change and when I asked Dexter why that delay? , He and his team threatene More

by bassem_mories
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dexter Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hargrove, Tony Duggan
Jun 11, 2020 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Department. I'm sorry to hear you had a negative experience. I will speak with the Service Manager regarding your visit and will get back to you asap.

June 10, 2020

Professional Customer Service Mario is always right there to take care of me. I'm so glad to have him as my rep to go to. Awesome guy! More

by MDMOBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rossi
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