3,969 Reviews of Wolfchase Honda - Service Center
Great customer service. When I arrived he came to the car for the keys. He kept me up to date on the status. He called once it was complete. for the keys. He kept me up to date on the status. He called once it was complete. More
They always do a great job, from the advisors to the checkout window. This dealership is farthest from my home, but I always drive out of my way to come here! checkout window. This dealership is farthest from my home, but I always drive out of my way to come here! More
Les did a great job of helping us resolve an issue with our vehicle. He was very helpful and customer focused in resolving a complex matter involving another Honda dealership in Texas and worked hard to our vehicle. He was very helpful and customer focused in resolving a complex matter involving another Honda dealership in Texas and worked hard to accommodate our schedule! More
Wolfchase Honda Always has excellent service! Thanks Dexter for getting me checked in so quickly, and the service team for keeping my car in shape! Dexter for getting me checked in so quickly, and the service team for keeping my car in shape! More
One reason we always use wolfechase for service. When we visit we try to always have dexter assist us. Again he was polite and thorough in his explanation of the needed repairs and kept us updated on When we visit we try to always have dexter assist us. Again he was polite and thorough in his explanation of the needed repairs and kept us updated on progress. More
Darrian was very friendly. Took time out to explain my report card to me and make sure that I knew all the information I needed to know about my visit. report card to me and make sure that I knew all the information I needed to know about my visit. More
Hard to Please Yes, I'm one of those customers. I want to see the prices laid out, speak with the technician, and my vehicle ready by yesterday. . . My first expe Yes, I'm one of those customers. I want to see the prices laid out, speak with the technician, and my vehicle ready by yesterday. . . My first experience here wasn't that great, but they more than made up for it this second time around. They showed me exactly what I would be getting for my vehicle, the price for each part, and the percent for labor. I was able to speak directly to the technician that would be working on my vehicle, and he explained what he would be doing and how long it would take. But I still wasn't satisfied with the experience. It took the shuttle over 2 hours to return to the dealership and over an hour to pick me up (my location at the time was about 10min from the dealership). When I retrieved my vehicle the work I received wasn't what I expected and one or the parts didn't seem to work.... So why the five stars? Well, after patiently enduring my complaints, they took the time to explain (again) exactly what I paid for; and walked me through how to configure my new accessories so that they operated to my satisfaction. So yes, I'm a hard customer to please, but at this dealership they make every effort to make sure you drive away satisfied. More
Excellant, Dexter is wonderful Informative, quick, polite, clean atmosphere, personal very friendly from service department to service department, love Dexter, I drive from Hacks cr Informative, quick, polite, clean atmosphere, personal very friendly from service department to service department, love Dexter, I drive from Hacks cross to your location because of him. He is a great young man. Always has a smile and never patient. More
Wonderful service Skylar was quick, helpful, and very nice! I felt very comfortable putting my vehicle in his hands. I'll be back to visit him in the future. Skylar was quick, helpful, and very nice! I felt very comfortable putting my vehicle in his hands. I'll be back to visit him in the future. More
Excellent Very polite and efficient service ... the service personnel took care of me right away, let me know my service options, and were very competent and fr Very polite and efficient service ... the service personnel took care of me right away, let me know my service options, and were very competent and friendly. More