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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,973 Reviews

3,973 Reviews of Wolfchase Honda - Service Center

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October 03, 2024

My service advisor Yeen was great. I came in needing an oil change unexpectedly. Yeen, greeted me with a smile, remembered my name and said, no problem I’ll take care of you. I was exp More

by blairr910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Excellent customer service. The wait time was perfect. Representative attentive to customers needs. Staff very engaging. More

by KIRSTENTURNER2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

They go above and beyond in customer service compared to other dealerships. I’ve not experienced this before prior to becoming a Honda customer. More

by AMYKP1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Skyler was great. He kept me up to date on what they needed to do for my car. He also told me when it was finished. I will definitely be coming back. More

by peacegurl1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

The best very ! Very professional, kind, efficient, and fast makes you fill appreciated. Love them More

by SHELIABNKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

They were accurate and timely. They were very nice to their customers. The dealership wad very professional. More

by annieflippin9901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

We purchaed a 2024 Honda Odyssey Touring model for our business and we couldn't be happier. Although the salesperson didn't fully explain how the complimentary oil changes worked, the manager came throug More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know any names but manager was supposed to call and never did
Sep 19, 2024 -

Wolfchase Honda responded

Thanks, Rob, for your continued loyalty. I apologize, again, for the issue recently with your oil change services and am happy that we were able to work it out to your satisfaction. We value your business and truly appreciate the opportunity to make it right for you. It's great to hear that you're enjoying your Odyssey and that is works well for your business. We look forward to serving you for many years to come.

September 17, 2024

Great experience overall, was kept informed throughout process. I had to drop off my car and the sales associate called me to make sure I knew what they found out and suggestions on what service I needed. More

by jljackson1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

We have bought two vehicles from the Wolf Chase dealership and customer service has been excellent. More

by DPHJR53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

My service was planned and done in time frame given. There was a charge I wasn't sure about because I thought everything was under package plan. More

by SHERRY7299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Hughes *****5stars
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