Wolfchase Honda

Excellent Service and Staff I bought a brand new 2013 Honda Accord 2 years ago from Wolfchase Honda and each encounter has been excellent! My salesman was super easy to work with I bought a brand new 2013 Honda Accord 2 years ago from Wolfchase Honda and each encounter has been excellent! My salesman was super easy to work with, very accommodating and extremely professional. When we hit a bump with financing, the Finance Mgr went out of his way to get us where we needed to be. Each time I visit the service dept, the staff is always helpful and seemingly honest. I love my Accord and will purchase future Hondas from Wolfchase ! More

Awesome The entire purchase experience was great. Young Lee truly took the time to identify my needs and was very helpful throughout the purchase process. He The entire purchase experience was great. Young Lee truly took the time to identify my needs and was very helpful throughout the purchase process. He was very thorough and took the time to show me all of the features of the car. I have had the car for about two months and it has also been great. I am very satisfied with the level of service before, during and after the purchase process and the car itself. More

Great service and even better resolution to our disagreement. Mr Jones stepped up and handled the issue and made sure I was satisfied. That's all you can ask for in business. If you disagree on som disagreement. Mr Jones stepped up and handled the issue and made sure I was satisfied. That's all you can ask for in business. If you disagree on something then work it out amicably. More

I purchased a 2012 Honda accord 3 months ago. I had a terrible experience with salesman Ali. From the min I walked in I felt rushed, right away wanted the keys to my vehicle to look at it before ever loo terrible experience with salesman Ali. From the min I walked in I felt rushed, right away wanted the keys to my vehicle to look at it before ever looking at the one I had called about. when we finally went for a test drive he did not demonstrate or tell me anything about the car. I actually sold the car to myself. afterwards he left without asking me anything and came back with a stack of papers to sign. No discussion of sales price, financing, taxes, nothing. I told him I wanted to discuss the price of the car, I already had my own financing and I would be paying my taxes not having it in with the loan. they had to redo the papers twice. They would only come down $200 off the original price and really didn't give me what my pilot was worth for trade in. I waited forever while they were supposedly cleaning the car. when they finally brought the car around it was clean on the outside but the inside hadn't been touched. Leather seats still dirty, scuff marks on the side of the door, drink spills around the console. They did give me vouchers to use for free oil changes, car washes etc. which are useless to me since I live in Arkansas and will not be driving to tn just for that. by the time I was on my way home I was upset and just ready to get out of there. I did send an email to the dealership telling them of my terrible experience and how they need to work on their customer service if they expected to keep any customers. I know for sure I would not recommend them to anyone and I would never go back to buy another car. If I buy another one I will go to Honda in Conway ark where I got my pilot. they didn't charge the $499 document fee that wolfchase did. More

I signed a lease this weekend on a 2014 Honda CR-V and I love the car. The overall process of test driving, selecting a car and signing paperwork was pretty painless. I thought the staff was very friendly a love the car. The overall process of test driving, selecting a car and signing paperwork was pretty painless. I thought the staff was very friendly and helpful with all of my questions. I have not been for any servicing, so I cannot speak to the service department. However, when I signed my lease I was introduced to the service department and felt like I was being taken care of. My brother has also purchased a car from Wolfchase Honda and is pleased. Overall very happy. More

Wolfchase Honda did a fantastic job helping me but my first brand new car. They were extremely friendly. They made buying a car extremely easy and fun. I will definitely go back there when I am ready to first brand new car. They were extremely friendly. They made buying a car extremely easy and fun. I will definitely go back there when I am ready to buy my next car! More

Upon entering the dealership I was never communicated with. I sat down at a desk and was handed paperwork to fill out. He came and took the paperwork and then after an hour came back and said everythi with. I sat down at a desk and was handed paperwork to fill out. He came and took the paperwork and then after an hour came back and said everything's fine I'm just gonna take your new truck back to be cleaned up. No discussion on payments term rate. NOTHING. When I left there I was in tears. I was told that he would call me the next day to finalize everything. No call nothing. I had to chase him down for info. Needless to say I would walk before I would ever enter this dealership again. They need to spend less time on commercials and more time on their people skills. All I can say is DONT GO THERE TO GET A DRINK OF WATER MUCH LESS A CAR. More