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Wolfchase Honda
Bartlett, TN
7,426 Reviews
We offer a hugh selection of New and Certified Pre-owned Honda automobiles at Wolfchase Honda in Bartlett / Memphis, Tennessee. We specialize in Hondas and Pre-owned Autos including used 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 2018, 2019, 2020 and new 2021 models. We offer a great selection of cars, trucks, vans and SUVS, including but not limited to, Honda Fit, Civic, Accord, CR-V, HR-V, Pilot, Ridgeline and Odyssey. We have a State-of-the-Art Service Department with Certified, Trained Honda Technicians, a great selection and great values. At Wolfchase Honda we strive to provide truly exceptional service in a family friendly atmosphere, all while providing you with a great deal, which also means better value on your trade in. At Wolfchase Honda’s website, you can take advantage of our easy express buying advantage, search vehicles, compare vehicles, build your new car, get a quote on a new or pre-owned vehicle, schedule a service appointment, schedule a test drive, value your trade, pull a free vehicle history report on pre-owned vehicles and much more. We've been voted numerous years as the Best New Car Dealership by the people of Bartlett, including this past year. Many people travel from all around to purchase a car from Wolfchase Honda, people from Nashville, Jackson, Knoxville, Tupelo, Oxford, Tennessee, Mississippi, Arkansas, Missouri, Kentucky, Illinois and many more. If you have a special request or would like any extra help finding a Honda in our area, please contact us. We look forward to being your automotive partner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 7,426 reviews
May 11, 2015
It takes Listening Had a problem recently that needed the ear of the General Manager Youmni Hamami. We discussed the problem and it was resolved in a timely manner of w Had a problem recently that needed the ear of the General Manager Youmni Hamami. We discussed the problem and it was resolved in a timely manner of which I appreciate his attention. More
by TheFacts
Employees Worked With
Youmni Hamami
May 11, 2015
It's a Total Satisfaction! I went there on 5/9/2015 for oil change on my '12 Accord; their staffs were friendly, and the job was done within reasonable time. I live in NY, and I went there on 5/9/2015 for oil change on my '12 Accord; their staffs were friendly, and the job was done within reasonable time. I live in NY, and I was able to visited this dealership because of my trip to Memphis. I'll definitely go back to them if I have chance. More
by Elvis Ghaw
Employees Worked With
Dexter Alexander, Service Advisor
April 15, 2015
GREAT EXPERIENCE Malik Hamud was such a nice sales person he helped us get a van that we liked in 2 hours top. I would recommend him to family and friends. Malik Hamud was such a nice sales person he helped us get a van that we liked in 2 hours top. I would recommend him to family and friends. More
by honda
Employees Worked With
Malik Hamud
April 01, 2015
Excellent Service and Staff I bought a brand new 2013 Honda Accord 2 years ago from Wolfchase Honda and each encounter has been excellent! My salesman was super easy to work with I bought a brand new 2013 Honda Accord 2 years ago from Wolfchase Honda and each encounter has been excellent! My salesman was super easy to work with, very accommodating and extremely professional. When we hit a bump with financing, the Finance Mgr went out of his way to get us where we needed to be. Each time I visit the service dept, the staff is always helpful and seemingly honest. I love my Accord and will purchase future Hondas from Wolfchase ! More
by ashley26
Employees Worked With
February 23, 2015
Referral fee for $100 resolved to satisfaction of customer Purchasing the new 2015 Honda CRV Touring was great. The only issue is customer service followup for a promised $100 referral fee that the dealership Purchasing the new 2015 Honda CRV Touring was great. The only issue is customer service followup for a promised $100 referral fee that the dealership has not honored yet. Purchase was back on Nov. 2014 and it's now Feb 2015. Multiple emails with history and calls have been to no avail to the sales rep and manager. I was finally contacted by Honda management and the $100 referral check was finally sent. I definitely appreciated the great follow up. More
by memphistiger
September 21, 2014
we did not have a great experience. james was a great salesman. But other than that what can be said when the dealership will file a defamation of character suit against you if you tell james was a great salesman. But other than that what can be said when the dealership will file a defamation of character suit against you if you tell the truth. More
by kwheler1
June 04, 2014
Awesome The entire purchase experience was great. Young Lee truly took the time to identify my needs and was very helpful throughout the purchase process. He The entire purchase experience was great. Young Lee truly took the time to identify my needs and was very helpful throughout the purchase process. He was very thorough and took the time to show me all of the features of the car. I have had the car for about two months and it has also been great. I am very satisfied with the level of service before, during and after the purchase process and the car itself. More
by Jpphlp2
Employees Worked With
Young Lee
January 31, 2014
Great service and even better resolution to our disagreement. Mr Jones stepped up and handled the issue and made sure I was satisfied. That's all you can ask for in business. If you disagree on som disagreement. Mr Jones stepped up and handled the issue and made sure I was satisfied. That's all you can ask for in business. If you disagree on something then work it out amicably. More
by Kittyboys
Employees Worked With
Tim Lowery and Abdul Jones
December 26, 2013
I purchased a 2012 Honda accord 3 months ago. I had a terrible experience with salesman Ali. From the min I walked in I felt rushed, right away wanted the keys to my vehicle to look at it before ever loo terrible experience with salesman Ali. From the min I walked in I felt rushed, right away wanted the keys to my vehicle to look at it before ever looking at the one I had called about. when we finally went for a test drive he did not demonstrate or tell me anything about the car. I actually sold the car to myself. afterwards he left without asking me anything and came back with a stack of papers to sign. No discussion of sales price, financing, taxes, nothing. I told him I wanted to discuss the price of the car, I already had my own financing and I would be paying my taxes not having it in with the loan. they had to redo the papers twice. They would only come down $200 off the original price and really didn't give me what my pilot was worth for trade in. I waited forever while they were supposedly cleaning the car. when they finally brought the car around it was clean on the outside but the inside hadn't been touched. Leather seats still dirty, scuff marks on the side of the door, drink spills around the console. They did give me vouchers to use for free oil changes, car washes etc. which are useless to me since I live in Arkansas and will not be driving to tn just for that. by the time I was on my way home I was upset and just ready to get out of there. I did send an email to the dealership telling them of my terrible experience and how they need to work on their customer service if they expected to keep any customers. I know for sure I would not recommend them to anyone and I would never go back to buy another car. If I buy another one I will go to Honda in Conway ark where I got my pilot. they didn't charge the $499 document fee that wolfchase did. More
by dkrrudolph
Employees Worked With
Ali Pirani
October 29, 2013
I signed a lease this weekend on a 2014 Honda CR-V and I love the car. The overall process of test driving, selecting a car and signing paperwork was pretty painless. I thought the staff was very friendly a love the car. The overall process of test driving, selecting a car and signing paperwork was pretty painless. I thought the staff was very friendly and helpful with all of my questions. I have not been for any servicing, so I cannot speak to the service department. However, when I signed my lease I was introduced to the service department and felt like I was being taken care of. My brother has also purchased a car from Wolfchase Honda and is pleased. Overall very happy. More
by lmvangrouw
Employees Worked With
Young Lee
