Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wolfchase Honda
Bartlett, TN
7,426 Reviews
We offer a hugh selection of New and Certified Pre-owned Honda automobiles at Wolfchase Honda in Bartlett / Memphis, Tennessee. We specialize in Hondas and Pre-owned Autos including used 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 2018, 2019, 2020 and new 2021 models. We offer a great selection of cars, trucks, vans and SUVS, including but not limited to, Honda Fit, Civic, Accord, CR-V, HR-V, Pilot, Ridgeline and Odyssey. We have a State-of-the-Art Service Department with Certified, Trained Honda Technicians, a great selection and great values. At Wolfchase Honda we strive to provide truly exceptional service in a family friendly atmosphere, all while providing you with a great deal, which also means better value on your trade in. At Wolfchase Honda’s website, you can take advantage of our easy express buying advantage, search vehicles, compare vehicles, build your new car, get a quote on a new or pre-owned vehicle, schedule a service appointment, schedule a test drive, value your trade, pull a free vehicle history report on pre-owned vehicles and much more. We've been voted numerous years as the Best New Car Dealership by the people of Bartlett, including this past year. Many people travel from all around to purchase a car from Wolfchase Honda, people from Nashville, Jackson, Knoxville, Tupelo, Oxford, Tennessee, Mississippi, Arkansas, Missouri, Kentucky, Illinois and many more. If you have a special request or would like any extra help finding a Honda in our area, please contact us. We look forward to being your automotive partner.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,426 reviews
March 14, 2018
Great Service I always receive great service at wolfchase honda. The service department is the reason why I have owned Hondas since 1994. I am on my 3rd Honda! I always receive great service at wolfchase honda. The service department is the reason why I have owned Hondas since 1994. I am on my 3rd Honda! More
by MCURTIS1900
Verified CustomerEmployees Worked With
Dexter Alexander
March 14, 2018
Great Experience. Salesman was really helpful. He was patient as I went through the selection, and he answered all my questions. The financing went really smooth to. Salesman was really helpful. He was patient as I went through the selection, and he answered all my questions. The financing went really smooth to. More
by Jody G.
Employees Worked With
John Herod
March 14, 2018
Superb! I visited this location to get an oil change. The staff is always courteous. Service with a smile. I don't plan on going anywhere else. I visited this location to get an oil change. The staff is always courteous. Service with a smile. I don't plan on going anywhere else. More
by cduckett86
Employees Worked With
I believe his name was Jeff or John
March 14, 2018
Express Oil Change...NOT!! I could take my 2009 CRV to any express oil change business, but out of loyalty and habit, I continue to return to Honda Wolfchase for service. After I could take my 2009 CRV to any express oil change business, but out of loyalty and habit, I continue to return to Honda Wolfchase for service. After waiting for almost 2 hours, I am really reconsidering this decision. The service person ( Skylar) was rude and acted like he really didn’t care if I was there or not. Someone else brought my ticket after the lengthy wait. I was prepared to get a 60,000 miles service, but this was not mentioned. Honda’s loss. I’ve been coming since 2007, but my next car will not be a Honda. More
by LCGRILLS
Employees Worked With
Skylar
March 14, 2018
first time car buyer Great faculty and facility. They made car buying very easy for me as well as worked with me on finding the deal suitable for my income. Great faculty and facility. They made car buying very easy for me as well as worked with me on finding the deal suitable for my income. More
by BRASHERJK14
Employees Worked With
Sean Pak
March 13, 2018
Trevor provides great service!!! Trevor provides amazing customer service. I needed to know the price of a part from Nissan, and Trevor was exceptionally helpful as he walked next do Trevor provides amazing customer service. I needed to know the price of a part from Nissan, and Trevor was exceptionally helpful as he walked next door, found out the price, and called me back. Whenever I have a question, Trevor always has the answer or finds out for me! Great service! More
by bgill
Employees Worked With
March 10, 2018
Excellent Trevor is helpful and honest. He is very easy to work with, and I am a repeat customer of his. He will get you in the vehicle that’s right for you! Trevor is helpful and honest. He is very easy to work with, and I am a repeat customer of his. He will get you in the vehicle that’s right for you! More
by Joe
Employees Worked With
March 08, 2018
New car purchase Great experience with Scott Alexander at Wolfchase Honda. Would highly recommend working with him. There was no high pressure sales pitch and they had Great experience with Scott Alexander at Wolfchase Honda. Would highly recommend working with him. There was no high pressure sales pitch and they had exactly what we wanted. More
by Breezy
Employees Worked With
Scott Alexander
January 06, 2018
Failure to disclose problem with car I bought a used 2015 Accord equipped with a V6 engine in August 2017. By that time, it was well known (in automotive circles) that these cars had pre I bought a used 2015 Accord equipped with a V6 engine in August 2017. By that time, it was well known (in automotive circles) that these cars had premature failure of starter motors, as discussed by NTSB Bulletin A16-002. There was, as it turns out, even a class-action suit filed against Honda due to the widespread nature of this issue. Of course Honda, in the best tradition of General Motors, is looking the other way and denying all responsibility. My problem isn't specifically with "big" Honda, but with this dealership that concealed the issue. Knowing about this would definitely have impacted my car buying decision. Wolfchase Honda is a dishonest dealership and should not be trusted under any circumstance. More
by nomorehondas
Employees Worked With
Don't remember the name
August 17, 2017
Outstanding customer service by service department staff! I was traveling on a Saturday [07/15/17], 400 miles away from home in Tulsa when the malfunction indicator lamp icon in my 2010 Honda Accord came on. I was traveling on a Saturday [07/15/17], 400 miles away from home in Tulsa when the malfunction indicator lamp icon in my 2010 Honda Accord came on. When we exited the interstate and began to slow down the car was really running very rough and when we came to a complete stop the car began to run very erratic and felt like it was going to shut itself down. We looked up the nearest Honda dealer, hoping they would be open on a Saturday and would be able to resolve our problem so we could continue our travel. Luck for us the Wolfchase Honda was within a few miles of where we exited the interstate and their service department was still open and accepting customers. The service manager greeted us promptly, we explained the problem w/our car and that we were on the road traveling. He said that he was knowledgeable about the problem the car was having and they would be able to address it and get us back on the road. The problem was related to a Honda "Bulletin" [not sure what this is, but sounds like a vehicle recall issue that is not communicated to car owner but is communicated to Honda dealers]. The car failure [on a previous trip hundreds of miles from my home base] had happened before but was addressed by a Honda dealer in Texas. Long story short, the next step in the repair progression was to replace the rings, but had to wait until I returned to my home town to get this done. What impressed me most about the the staff at Wolfchase Honda was they repaired my car so I could get back to my home town which is 400 miles from Memphis, TN. Thanks to all at Wolfchase who made this happen for me and my family!! More
by John v
Employees Worked With
Dexter Alexander [Service Manager] and the unknown service tech who did the work]
