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Wolfchase Honda

Bartlett, TN

4.8
7,424 Reviews
We offer a hugh selection of New and Certified Pre-owned Honda automobiles at Wolfchase Honda in Bartlett / Memphis, Tennessee. We specialize in Hondas and Pre-owned Autos including used 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 2018, 2019, 2020 and new 2021 models. We offer a great selection of cars, trucks, vans and SUVS, including but not limited to, Honda Fit, Civic, Accord, CR-V, HR-V, Pilot, Ridgeline and Odyssey. We have a State-of-the-Art Service Department with Certified, Trained Honda Technicians, a great selection and great values. At Wolfchase Honda we strive to provide truly exceptional service in a family friendly atmosphere, all while providing you with a great deal, which also means better value on your trade in. At Wolfchase Honda’s website, you can take advantage of our easy express buying advantage, search vehicles, compare vehicles, build your new car, get a quote on a new or pre-owned vehicle, schedule a service appointment, schedule a test drive, value your trade, pull a free vehicle history report on pre-owned vehicles and much more. We've been voted numerous years as the Best New Car Dealership by the people of Bartlett, including this past year. Many people travel from all around to purchase a car from Wolfchase Honda, people from Nashville, Jackson, Knoxville, Tupelo, Oxford, Tennessee, Mississippi, Arkansas, Missouri, Kentucky, Illinois and many more. If you have a special request or would like any extra help finding a Honda in our area, please contact us. We look forward to being your automotive partner.
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2982 N Germantown Rd

Bartlett, TN

38133

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Showing 7,424 reviews

June 10, 2018

Extremely bad customer service My car was not ready when I got there even though someone called me that it is ready. I had to waiting another 30 to 45 minutes. Also the price given More

by adeyemo_02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric, tony
Jun 12, 2018 -

Wolfchase Honda responded

Thank you for taking time out of our day to provide feedback regarding your recent visit to our service department. In checking, the amount quoted to you is the same amount that was charged to you before taxes, normally when an amount is quoted, it is the price before tax. I do apologize that your paperwork was not ready when you came to pick up your vehicle and I do understand your frustration since you were called and told your vehicle was ready. We appreciate your business and hope that you will give us another opportunity to serve you.

June 10, 2018

Awesome service! They got me in quickly. Estimated time was correct. Very friendly and professional. Everything was perfect. Could not ask for anything more. Thank you More

by TBOOGIE116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name, but his desk is the first one on the right when you drive in.
Jun 25, 2018 -

Wolfchase Honda responded

It's so rewarding to read your comments about your recent service visit to Wolfchase Honda. We strive to provide truly exceptional service in a friendly and professional environment. We truly appreciate your business and look forward to serving you again.

June 10, 2018

Easy and comfortable experience This was our third vehicle purchase from this location, and we were very pleased with the service as always. There is a good reason we keep coming bac More

by MUSTAFAMOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Brewer, Bill Thomas
Jun 25, 2018 -

Wolfchase Honda responded

Wow, thank you for your loyalty! 3 cars, that's amazing! I'm so happy to hear that you enjoy dealing with our dealership and our staff. We always strive to provide only the best to our customers, so it's very rewarding to read your comments. We truly appreciate your business and we look forward to seeing you again.

June 09, 2018

My experience with service dept I’m pleased, keep up the good work. I would only go to Wolfchase Honda for my service. The people are about their business.Two thumbs up!! More

by Hot car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for the 2 thumbs up and for the wonderful review! We strive to provide truly exceptional service, so it's very rewarding to read your comments. We truly appreciate your business and look forward to serving you again.

June 09, 2018

I went in for an oil change and found out I had no brake pad If I had gone to a quicky oil change place,, they wouldn'y have chrcked or noticed the brake pads. I like that they explained everything beforehanf an More

by ADAMSLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service and a woman from the servicing area
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs. I'm happy to hear that you were pleased with the fact that they were able to recognize the need for the brake pad from doing the multi-point inspection. This service provides options to our customers that can be done now or later without putting pressure on you, like you stated. We truly appreciate your business and look forward to serving you again.

June 09, 2018

Great price for my car They are 100 times better than Honda Nation. They will give you a very fair price, and are super nice. I totally recommend them. Go to them More

by farjab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fortenberry
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for your recommendations and thank you for choosing Wolfchase Honda for your recent new car purchase! I'm pleased to hear that you enjoyed the car buying process and were happy with the overall experience. We truly appreciate your business and wish you many safe and happy miles in your new Honda.

June 09, 2018

Routine maintenance Abdul Jones is the best! I called for appointment, was scheduled promptly, and was able to wait rather than leaving and coming back for my car. Loved More

by PADDY.HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Jones
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for taking time to leave a review about your recent visit to our Service Department. I'm happy to hear that Abdul was able to take care of our needs in a quick and efficient manner. We truly appreciate your business and look forward to serving you again.

June 09, 2018

Great People- Awesome product Amazing Service- We have been buying Hondas for Years- In all of the cars we have owned the number of times we have had to go to the service department for anything o More

by FWARNER96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola in the Service Department, Scott Alexander , Joe Warner
Jun 25, 2018 -

Wolfchase Honda responded

We would like to thank you for your recommendations and for this amazing review! Our team of professionals is dedicated to providing you and everyone else who visits Wolfchase Honda with only the best there is to offer. It's so nice to hear that Scott and Jeff helped to make your experience such a positive one. We truly appreciate your business and we look forward to serving you again.

June 09, 2018

Not a happy customer The new vehicle wasn’t clean. They kept it overnight to fix the problem. The salesman had to clean it himself, the next day, when we picked it up. More

by VICKIESHAW30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Nash, John McCoy
Jun 11, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback about your recent new vehicle purchase at Wolfchase Honda. I apologize that your car was not cleaned as it should have been and that you had to wait while your salesperson cleaned it, this is certainly not acceptable and I understand your frustrations. I will make sure our General Manager and our Detail Manager get a copy of your feedback so that they may discuss it with everyone involved in your vehicle purchase. We truly appreciate your business and again, thank you for providing feedback about your experience.

June 09, 2018

Amazing people, Excellent Service , Great Product. I couldn't believe the service I received. The staff have you laughing and are so professional. The service is just Excellent!!! Wolfchase Honda Rocks More

by JACQUELINEDJACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas, Edwin Lee
Jun 25, 2018 -

Wolfchase Honda responded

We couldn't be happier that our service department provided you with such an excellent visit! We're proud of our staff here and we strive to provide truly exceptional service. We truly appreciate your patronage and look forward to serving you again.

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