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Wolfchase Honda

Bartlett, TN

4.8
7,424 Reviews
We offer a hugh selection of New and Certified Pre-owned Honda automobiles at Wolfchase Honda in Bartlett / Memphis, Tennessee. We specialize in Hondas and Pre-owned Autos including used 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 2018, 2019, 2020 and new 2021 models. We offer a great selection of cars, trucks, vans and SUVS, including but not limited to, Honda Fit, Civic, Accord, CR-V, HR-V, Pilot, Ridgeline and Odyssey. We have a State-of-the-Art Service Department with Certified, Trained Honda Technicians, a great selection and great values. At Wolfchase Honda we strive to provide truly exceptional service in a family friendly atmosphere, all while providing you with a great deal, which also means better value on your trade in. At Wolfchase Honda’s website, you can take advantage of our easy express buying advantage, search vehicles, compare vehicles, build your new car, get a quote on a new or pre-owned vehicle, schedule a service appointment, schedule a test drive, value your trade, pull a free vehicle history report on pre-owned vehicles and much more. We've been voted numerous years as the Best New Car Dealership by the people of Bartlett, including this past year. Many people travel from all around to purchase a car from Wolfchase Honda, people from Nashville, Jackson, Knoxville, Tupelo, Oxford, Tennessee, Mississippi, Arkansas, Missouri, Kentucky, Illinois and many more. If you have a special request or would like any extra help finding a Honda in our area, please contact us. We look forward to being your automotive partner.
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2982 N Germantown Rd

Bartlett, TN

38133

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Showing 7,424 reviews

June 12, 2018

3+ hours for an oil change When I brought my car in for an oil change, I was told there was a 2 hour wait. Since I had no other option, I chose to wait. Over 3 hours later, my v More

by CD1152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dexter, Abdul.
Jun 12, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave feedback about your recent oil and filter change service. 3 hours for an oil change is unacceptable and I certainly understand your frustration. I will provide a copy of your review to management so that this matter can be discussed with all involved. We truly appreciate your business and on behalf of the entire Service department, I apologize for your long wait.

June 12, 2018

Great experience! Jason is very patient to listen what I say and understand what I need. He is try his best to explain the features of Honda Odysseus More

by KCHEN20140601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tao
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for giving Wolfchase Honda the opportunity to earn your business. Jason will be very happy with your comments, as we always strive for excellent customer service. I will make sure that Jason gets a copy of your kind remarks. We truly appreciate your business and look forward to serving you again.

June 12, 2018

Check of lit system indicators & Clear. Wheel bearing issu. I believe the service manager & service advisor were concerned about my wellbeing. A bearing had been changed out but seemingly was not working with t More

by GCHICKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove and Dexter Alexander
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs. Our Service Manager and our employees are always concerned about the well-being of our customers and want to make sure their vehicles are serviced properly and in excellent working condition. We truly appreciate your business and look forward to serving you again.

June 11, 2018

Great!!! Hooray to my service technician Mr. Skyler Lewis! I really appreciate his professionalism & kindness. Also I thank Mr. Abdul Jones for being a great S More

by BEVERLYHART2129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Anderson, Bill Thomas
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave such a wonderful review for Skyler and Abdul! They are both valued members of our service team who always strive to provide the best to our customers. We truly appreciate your business and look forward to serving you again.

June 11, 2018

great car buying experience Soon as we walked in an sat down the gm came over to introduce himself and made sure we were taken care of along with Trevor the sale man.... More

by UPSMAN202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for giving Wolfchase Honda the opportunity to earn your business recently. I'm so happy to hear that our General Manager and Trevor were able to take care of your needs and provide you with a smooth buying experience. We truly appreciate your business and wish you many safe and happy miles in your new Honda.

June 11, 2018

Drove 500 miles to do business here We lived in Memphis and had a great relationship with Wolfchase, After moving to Dallas, we shopped around for a good deal here, but still found a More

by odysseydad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Alexander , Joe Warner, John McCoy
Jun 25, 2018 -

Wolfchase Honda responded

Now, that's what I call true loyalty! Thanks for making the trip all the way from Dallas to purchase your new Honda. We truly appreciate your business and wish you many safe and happy miles in your new vehicle.

June 11, 2018

Great customer service Skyler Lewis was professional and courteous. He worked out the problems with my car, and took care of it and me. I highly recommend Wolfchase Honda an More

by dave.wainwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for your 5-star review and for your recommendations. It's so pleasing to read your comments about Skyler, as he is a very valuable member of our Service Team. Skyler always strives for 100% customer satisfaction, whatever it takes. We truly appreciate your business and look forward to serving you again.

June 11, 2018

Honda Pilot purchase Quick, easy, friendly service. The sales associate and finance manager were very easy to work with. They answered my questions and gave me a fair pric More

by RCraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.H. Dan "Dan Dan" Dan , Bill Thomas
Jun 25, 2018 -

Wolfchase Honda responded

Thank you so much for giving Wolfchase Honda the opportunity to earn your business. We realize you have many choices when it comes to buying a car. I'm happy to hear that you enjoyed your car buying process provided by Dan Dan and Bill. These are both very valued members of our sales team. We truly appreciate your business and wish you many safe and happy miles in your new Honda Pilot.

June 11, 2018

Excellently Excellently,I always have an excellently experience whenever I bring a my car in for service. Dexter does a wonderful job. He is knowledgeable, fr More

by BARBIEWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and for taking time to post a review on behalf of our Service Department. Dexter is a valued member of our Service Team and we are lucky to have him on our staff. I will make sure that he gets a copy of your nice review. We truly appreciate your business and look forward to serving you again.

June 10, 2018

Long time customer I was given the runaround about being able to get a new car.i have a credit score of 800+. I have brought several Honda’s. Some type of deal could hav More

by RFLETCHER25949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abner Turner
Jun 11, 2018 -

Wolfchase Honda responded

Thank you for taking the time to provide us with this feedback. I can assure you that our sales team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. It's unfortunate that we were unable to come to a mutual agreement on pricing and therefore, unable to complete the car buying process with you. We truly appreciate your past loyalty and the opportunity to earn your business again.

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