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Wolfchase Honda
Bartlett, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Professional and pleasant At every turn, my wife and I were dealt with in a nice, professional and courteous way. There was never any sense of urgency or pushiness. Very pleasa At every turn, my wife and I were dealt with in a nice, professional and courteous way. There was never any sense of urgency or pushiness. Very pleasant experience and will be back when time to buy our next car. More
Review The review was very informative and providing knowledge on the CRV. The staff were good and polite with great knowledge and courtesy. The staff nice The review was very informative and providing knowledge on the CRV. The staff were good and polite with great knowledge and courtesy. The staff nice More
Dexter Alexander is a professional worker. This is the first time I got my oil changed here. He is very friendly and explained everything I asked. He was upfront and honest about everything. I This is the first time I got my oil changed here. He is very friendly and explained everything I asked. He was upfront and honest about everything. I'll continue to do my car service here. More
Was Hoping For More Specialized Care We went in for our normal oil change, having told my wife that I wanted to stay with one mechanic / shop for the length of our 2016 CRV. They recommen We went in for our normal oil change, having told my wife that I wanted to stay with one mechanic / shop for the length of our 2016 CRV. They recommended a transmission check, so we went for it ($110). I had also asked my wife to remind them that the tire censor had been stuck on since the last oil change. They called me later and tired to tell me that's because my tires needed changing (30,000 miles, you can google CRV tires for average life span, and I checked tread later, they did not need changing). I kindly told the man on the phone that actually it had been on since my last oil change. And the previous one before that the mechanic told me it was an error with the censor. So I declined the tire change (would have been $800 for new tires and realignment). Then he also said we needed a new cab air filter (this is probably true, and I'm thankful for the heads up, but I tire of people trying to get me to pay $60 for five minutes of work and a filter I can get for $15 at AutoZone). Of course, when we get the car back and I turn the air on it now has a vibrating hum that wasn't there before, wondering if they did not secure it properly. I was really hoping for better service from a Honda dealership service center. It seems they don't take notes from visit to visit on your car. It's up to you to remind them and hold them accountable on everything. My suggestion would be to go for the year of free oil changes (if you buy a new car) and then find a mechanic you trust to take your car to for it's lifetime. That's what we will be doing. They did provide a shuttle for my wife over to Barnes & Noble. That was a very nice, and unexpected. More
Great Service Advisor Took my new vehicle in for a problem. Service adviser was quick to determine the need, ordered the replacement part, set an appointment for a few days Took my new vehicle in for a problem. Service adviser was quick to determine the need, ordered the replacement part, set an appointment for a few days later, took the auto in, done in time promised. Great experience. More
Fast, easy, and simple My experience with Honda was over amazing. Everything was smooth and simple. All of the questions that I had was answered before I could ask them. The My experience with Honda was over amazing. Everything was smooth and simple. All of the questions that I had was answered before I could ask them. Their employees had the best attitude and personalities. I would recommend Honda to everyone. More
Quick and prompt They were helpful in not only finding a car, but finding the right car. Thank you mr. hall and mr. Alexander for making this an easy process. They were helpful in not only finding a car, but finding the right car. Thank you mr. hall and mr. Alexander for making this an easy process. More
Recommend this dealer for service They have always been responsive to my concerns about my car. I go for regular maintenance and have never had any major vehicle issues. I have drive They have always been responsive to my concerns about my car. I go for regular maintenance and have never had any major vehicle issues. I have driven Honda CRV’s for 19 years. Their prices are reasonable. When I went this week, I showed up without an appointment after my battery had died. They took care of me quickly and I was back on the road. More
Never a problem. I've always come here for my service and have never had any issues or problems. Everyone is always nice which makes for a pleasant experience. I've always come here for my service and have never had any issues or problems. Everyone is always nice which makes for a pleasant experience. More
New Accord This is my second new car from Wolfchase. Good people make the process seamless and don’t hesitate to give a little extra. I will continue to come bac This is my second new car from Wolfchase. Good people make the process seamless and don’t hesitate to give a little extra. I will continue to come back. More