Wolfchase Honda

Only wanted a test drive but his professionalism sold me Mr. Abner Turner was very knowledgeable about the Honda Pilot and took his time to show us everything about it. He answered all of our questions and e Mr. Abner Turner was very knowledgeable about the Honda Pilot and took his time to show us everything about it. He answered all of our questions and even brought some things to our attention that we hadn’t thought about. He was not pushy at all, very patient. We did most of our communication by phone which was extremely helpful to me, having a full time career and two 13 month olds. My time was very valuable and he respected and appreciated that. Originally we only wanted a test drive but his professionalism and the time he took with us with “no strings” made us want to give him our business. More

Oil change/ Tire repair I always get the best care and perfect service. The servicemen are knowledgeable, courteous and very helpful. They go above and beyond the average to I always get the best care and perfect service. The servicemen are knowledgeable, courteous and very helpful. They go above and beyond the average to provide the best care possible. Scott Alexander is the BEST salesman. He is extremely helpful, and give of his time to find what I am looking for. I have purchased three vehicles from him and will only work with him in the future when I buy another car. More

Great experience! Of all the dealerships in Memphis, this is the only one that my family has any dealings with due to their honesty and value. We will continue to use t Of all the dealerships in Memphis, this is the only one that my family has any dealings with due to their honesty and value. We will continue to use the service here. More

The best experience I’ve had in buying or leasing a car. Every person at the dealership was very friendly and helpful. A special shout out to Fred Mack, who has helped me several times over the years. Also Every person at the dealership was very friendly and helpful. A special shout out to Fred Mack, who has helped me several times over the years. Also, Ed Lee was very helpful in going wth us on a test run and explaining all of the features of the car. More

Surprise - New car Was at dealership to have my 2016 CRV serviced for a vacation trip. While waiting I browsed the showroom and on display was a new CRV - exactly the mo Was at dealership to have my 2016 CRV serviced for a vacation trip. While waiting I browsed the showroom and on display was a new CRV - exactly the model, color and options I need. I love the CRV I had and had actually considered trading it in so I asked what kind of figures we were talking of if I did. Ed Lee was very easy to deal with. The car sold itself. Resale value on my old CRV was more than I expected. I ended up driving off with the car and am currently writing this review while on a vacation trip in Washington DC. More

recall service had a recall done and service was excellent service department was great and very efficient the waiting area was very clean and had great coffee and had a recall done and service was excellent service department was great and very efficient the waiting area was very clean and had great coffee and anacks for customers Jeff Scola was very efficient and very courteous I was grateful to work with him More

1st time buyer Jason Nash and Bill Thomas were amazing. This was my 1st major purchase and I was overwhelmed and second guessing myself. They were encouraging withou Jason Nash and Bill Thomas were amazing. This was my 1st major purchase and I was overwhelmed and second guessing myself. They were encouraging without making me feel pressured which really helped me. I made a great decision. They were great. More

Knowledgeable, skilled professionals These are knowledgeable, skilled professionals who are not just out to make a quick buck. They have the patience and take the time to make sure each c These are knowledgeable, skilled professionals who are not just out to make a quick buck. They have the patience and take the time to make sure each customer has a unique experience. I also liked that there were no "surprises" in the end. Thank you, Mr. Abner! You are WONDERFUL at what you do: business and putting your customer at ease in the process! More

Average visit but William McCarley the salesman was excellet Average visit to your dealership but excellent sales person, William McCarley, Jr. This is t. he second Honda I have bought from Wolfchase Honda since Average visit to your dealership but excellent sales person, William McCarley, Jr. This is t. he second Honda I have bought from Wolfchase Honda since 2006. More

Damage Done to Our Vehicle While Being Serviced I took our 07' Honda Element to @wolfchasehonda to have the recalled airbags fixed. There was not a single crack in the windshield when I dropped it o I took our 07' Honda Element to @wolfchasehonda to have the recalled airbags fixed. There was not a single crack in the windshield when I dropped it off. When I went to pick it up, imagine my shock when I climbed in to see a series of cracks in the windshield (see picture). I was deeply offended that they would break the windshield and not say anything about it. When I spoke to the service manager, Abdul Jones, he argued with me saying they were not responsible and that it must have been a rock chip. He intentionally argued as to suggest they were in no way responsible. After I left, I decided to take it to a former neighbor who has worked for Jack Morris Auto Glass for 30+ years and sadly he confirmed what I already knew. He said from his years of experience doing nothing but repairing and replacing windshields, that cracks like these are not from a rock chip. From his experience, cracks like these were either from something heavy hitting it or being dropped on it! As you can imagine I am completely beside myself! Why would a supposed "reputable Honda dealership" treat a customer so poorly? I have filed a formal complaint with American Honda. I hope there is some way I can get someone to take care of the damage done to my car while on their lot. I should have let experience send me to AutoNation Honda across town. I have taken it to them all these years and never once been treated so horribly. More