Wolfchase Honda

Express Buying issues My vehicle was totaled last fall. It forced an early decision and I've had buyer's remorse. I've browsed for two months trying to match the one I want My vehicle was totaled last fall. It forced an early decision and I've had buyer's remorse. I've browsed for two months trying to match the one I want, the right price, and the right trade in. I got really excited when I found the web site's "Fast & Easy Express Buying." I found a car I liked with an agreeable "our low no-haggle price" marked. The web site also lists "get instant trade-in value" as part of the deal, and I got an agreeable price there too. A "Fast & Easy Express" video on the site said you can walk out in minutes. After a long drive, the manager low balled my trade in by almost $2,000. He blamed the website choice used and said he personally doesn't think it was worth the Internet price (but we have guides so we don't rely on opinions, right?). He mentioned KBB, but the Internet price was a few hundred below KBB's top end and there was no mention of anything wrong with the vehicle to put it on the low end. We eventually got semi-close to the advertised deal, but it's hard not to take the bait and switch personally. The minutes advertised in Wolfchase Honda's video took four hours, despite being pre-approved as well. Everyone was super friendly, including the fella I had an issue with. Michael and Trevor were outstanding to deal with. I was looking to establish a relationship with a good dealer for my wife and kids' upcoming vehicles though. When I got home, my dad and a friend asked about my new car and my experience because they're considering new vehicles. Know who I didn't recommend? The few hundred made on me with this one lost thousands for the dealership in the long run. It felt like the Internet advertisement was just the latest gimmick to get me in the door for a typical experience where the dealer has the upper hand More

Mr. Sakaan did a great job of working with me and making me feel like i could get approved for the car that wanted and i did. I never felt pressured by him. He talked to me like a human being not like anoth me feel like i could get approved for the car that wanted and i did. I never felt pressured by him. He talked to me like a human being not like another deal. I appreciate that. More

Everyone there is very nice and gave excellent customer service...I have bought several cars from Wolfchase Honda and will continue to do business with y’all! service...I have bought several cars from Wolfchase Honda and will continue to do business with y’all! More

Very pleasant experience Facility was nice and clean. Ken was in a super good mood and was very easy to work with. Car was ready on time as scheduled. Facility was nice and clean. Ken was in a super good mood and was very easy to work with. Car was ready on time as scheduled. More

Dexter handled the service of our Honda Odyssey this week remarkably.We also replaced two tires and had our brakes replaced.We have always had the best experience at Wolfchase Honda.. The man who drove the remarkably.We also replaced two tires and had our brakes replaced.We have always had the best experience at Wolfchase Honda.. The man who drove the shuttle to go home was so kind. We have gone there for over 20 years. We are so thankful . More

My service experience with Dexter is always exceptional. He’s professional, timely and always follows up. Dexter has been my personal service representative through two Honda vehicles! He’s professional, timely and always follows up. Dexter has been my personal service representative through two Honda vehicles! More

I love my Wolfchase Honda family! I’m ALWAYS provided with EXCELLENT service!!! Dexter is top notch in hospitality and he’s very attentive to my needs as a customer! with EXCELLENT service!!! Dexter is top notch in hospitality and he’s very attentive to my needs as a customer! More

Excelllent Excellent. Everything was perfect. It was an easy experience and we appreciate our salesman and Finance professional. We will recommend this dealer Excellent. Everything was perfect. It was an easy experience and we appreciate our salesman and Finance professional. We will recommend this dealership in the future. Thank you. More

Upon closing the sale management tried to change agreement price that included tags and increase negotiated sales amount. purchased 3 cars here in 5yrs disappointed!!! agreement price that included tags and increase negotiated sales amount. purchased 3 cars here in 5yrs disappointed!!! More

Everything went great. I was greeted quickly but not pressured. The salesman was very friendly and nice to talk to. I couldn't have asked for better service. I was greeted quickly but not pressured. The salesman was very friendly and nice to talk to. I couldn't have asked for better service. More